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Last updated on: November 6, 2025
23Rental Locations
14Airport Locations
Map View of Car Rental Locations in Hawaii - Maui Island
Avis
9.0/10
Thrifty
8.6/10
NU Car
2.0/10
Dollar
8.6/10
Alamo
9.2/10
Hertz
8.6/10
Budget
8.4/10
Advantage
8.0/10
E-Z RENT-A-CAR
9.7/10
PAYLESS
7.4/10
Europcar
8.3/10
FOX RENT A CAR
8.6/10
Reviewed: October 26, 2025
On Maui, we chose an affordable SUV. There are many off-road areas near Hana, and this car was both affordable and functional.
Reviewed: August 29, 2025
Both pick-up and drop-off processes were very smooth, with no extra charges. It is very friendly for people who are not fluent in English.
Reviewed: October 16, 2025
The pickup location was understaffed, and I had to wait 10 minutes for someone to bring the car over.
Reviewed: February 8, 2025
The staff, an elderly lady, provided excellent service and was very friendly. It was possible to negotiate for a vehicle upgrade, which made the experience very pleasant. I was allocated a category of cars and could pick any vehicle from the entire row, which felt very impressive.
Reviewed: May 23, 2025
The process of handling the paperwork and picking up the car was quite fast.
Reviewed: February 19, 2024
The rental process was quick and easy, with no upselling. The staff was courteous and I am very satisfied.
Reviewed: February 2, 2025
Very satisfied! This car, known as the 'Warhorse,' is actually the same vehicle used by U.S. highway patrol for specialized operations. It feels powerful yet smooth to drive.
Reviewed: June 4, 2017
Overall experience was good. The store closes at 11:30 PM, which is later than other rental companies. Returning the car was also quite convenient.
Reviewed: August 14, 2019
Very difficult to contact directly. We needed a car replacement due to an accident but had to deal with the road side assistant. Budget does not deal with it. We had to wait for 6.5 hours for a vehicle replacement
Reviewed: November 25, 2019
Very rude man at counter, tried to put the fear of God on us to purchase even more insurance, said the additional insurance we purchased from your company was no good and our own insurance with very high liabilities was insufficient for Maui. Will never rent from them again.
Reviewed: September 22, 2019
Didn’t have any issues with the rental car and staff was very professional during pick up and drop off.
Reviewed: June 7, 2019
It was 3am by the time we arrived and JARED made us feel very stupid. We went straight to the Payless counter which was not manned. JARED told us about needing to go through the line but there was not anyone in line to need to go through the maze so he made it sound like he was doing us a favor to come on over to the BUDGET counter where he could help us. He was rude, did not care at all about us and I personally just think he hated his job. He could NOT explain why the fee was more than the voucher I had from EasyRentCars.com. He challenged me on not wanting insurance and kept trying up sale us the whole time we were there for our rental. I am writing a letter to Payless about Jared so no worries there. It is just sad to be so tired and excited about being in Maui and have someone be so awful to you! He never said welcome to Maui or thank you for using Payless or anything. He was SO BAD! Our car was horrible but to be honest, for the price we paid, we did not care about all the dings and scary noises the car made. It served its purpose for what we needed it for. Jared on the other hand needs to get another job and get happy. So sad
Reviewed: April 18, 2019
The car was in reasonable good condition. Service at the counter was good and quick. During the rental period we had a flat tire (we managed to install the spare) and exchanged the vehicle with no problems. Thank you for the good service!
Reviewed: February 16, 2019
Steven the front desk agent was great and super helpful. The car was great and priced really well.
Reviewed: October 2, 2018
Service attitude was good and the wait time was not long. However, I booked a Mustang but got a Chrysler instead.
Reviewed: April 9, 2019
The pick up process took a while, it seemed they had to input all info into computer, when I had done it previously on line.
Reviewed: August 8, 2018
Like: We picked up this little subcompact car for under $30/day plus tax by surfing the price down over time. The car only had 14,000 miles on it and was in pretty good shape. Just right for the island. We mostly used it to zip around. The check-in was efficient and the check out was speedy.
Dislike: Two things stand out. First, the rental lot is off-airport and the shuttle van is not as consistent as the bigger named rentals. I ended up taking an Uber, but should have waited. The car was small, but that is what I signed up for.
