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Last updated on: November 6, 2025
18Rental Locations
8Airport Locations
Map View of Car Rental Locations in Rochester
Avis
10.0/10
Dollar
9.7/10
Budget
9.4/10
Hertz
8.3/10
Alamo
9.3/10
Reviewed: September 21, 2025
The service was great. They start work at 7:00 am, and I had an appointment to pick up the car at 7:30 am. There were two people ahead of me, and the procedures were completed by 7:50 am.
Reviewed: August 11, 2024
The counter is directly across from the baggage claim, very efficient and convenient.
Reviewed: August 26, 2025
The rental company is Hertz. At the Rochester rental counter, only Hertz is available, and the cars are parked in the Hertz area. At the Buffalo rental counter, the two companies are next to each other, and their return locations are marked together.
Reviewed: June 12, 2023
Excellent staff very helpful and knowledgable car was great.
Reviewed: August 23, 2022
Both the car and the service were very good, the only area for improvement is the fact that we had a small accident in Canada and were unable to contact Budget by phone as all the service numbers in the US are not reachable from Canada
Reviewed: February 18, 2025
The staff was very nice and patient, and the process was highly efficient. They routinely asked if I wanted to add insurance, but it was completely fine to decline.
Reviewed: May 16, 2019
Counter staff upgraded after seeing amount of bags with no bureaucracy
Reviewed: August 1, 2018
Like: quoted price
Dislike: actual price was more because my flight came in early and I picked up at 11:10 instead of 11:30, then dropped off at 1:45 instead of 11:30. Was charged an extra hour. Be mindfull of your minutes or they will get you!
