There are speed limits of 100 km/h on highways and 50 km/h in urban areas unless signs say otherwise.
With a territory as large as the United Kingdom but with only a population of 4.5 million inhabitants, New Zealand has always been a popular travel destination thanks to its beautiful and diverse natural sceneries. Here is a driving and rental guide we prepare especially for you aiming at helping you have a smooth road trip.
Q1.What is an insurance excess?
Q2. How can I add an addtional driver?
Q3.What if I want to pick up or drop off my rental car out of office hours?
Q4. Can I take the hired car to another country or cross border?
Q5. Can I pick up my car at one location and return it at different location?
Know our privacy policy - you can easily unsubscribe any time!
April 29, 2025
Destination: Auckland
Diesel car, very new and fuel-efficient. Our group of 6 people managed to fit 4 28-inch suitcases, 2 24-inch suitcases, and several bags. One of the 24-inch suitcases was placed in the middle of the second row.
View moreApril 29, 2025
Destination: Christchurch
Reasonable rental price and excellent service.
View moreApril 28, 2025
Destination: Christchurch
Very satisfied
View moreApril 28, 2025
Destination: Auckland
The reservation stated it was a 2019 car, but the actual car provided was a 2017 model (with mileage already at 190,000 km). The vehicle was in poor condition, with visible wear and tear, and the left rear light was slightly damaged. The front left headlight didn’t work either. The counter staff were indifferent—after completing the paperwork, they merely pointed to the car outside without any explanation or walkthrough. The car didn't have a phone holder, the wipers made strange noises. Fortunately, this trip was mainly within urban areas; if we had driven it to more rural places, the experience would have been nerve-wracking and stressful.
View moreApril 28, 2025
Destination: Auckland
Pretty good.
View moreApril 26, 2025
Destination: Christchurch
They provided the Mitsubishi Outlander I booked. The car was in excellent condition, very new, and I am extremely satisfied.
View moreApril 26, 2025
Destination: Wellington
The vehicle provided was very new and in excellent condition. Returning the car was very simple – just handing over the keys was enough. Overall, very satisfied.
View moreApril 26, 2025
Destination: Christchurch
Quite satisfied, the procedures were handled quickly, and the deposit was refunded promptly.
View moreApril 26, 2025
Destination: Wellington
Extremely satisfied! The staff are highly efficient.
View moreApril 26, 2025
Destination: Queenstown
The staff had a great attitude, no upselling, and handled the procedures very efficiently. The process of car return, inspection, and shuttle to the airport was seamless. Wonderful experience! The car was a 2025 model with only 5,600 kilometers driven.
View moreApril 25, 2025
Destination: Christchurch
The rental company staff provided excellent service, customer support responded promptly, the store made pickup and drop-off convenient, and they offered free airport transfers. Highly recommended.
View moreApril 25, 2025
Destination: Christchurch
Very good.
View moreApril 24, 2025
Destination: Auckland
Very satisfied
View moreApril 23, 2025
Destination: Auckland
Very satisfied.
View moreApril 23, 2025
Destination: Christchurch
My English is nearly non-existent, and I quit my job to come to New Zealand with my three kids to study. The challenges I faced at the beginning were overwhelming. I really appreciate the store's Chinese-language service—the staff were so warm and friendly. It gave me such comfort in a foreign country. This was my first time driving a right-hand drive car, and I arrived safely at my destination with sweaty palms. Just a reminder to everyone: safety first and drive with extra caution.
View moreApril 23, 2025
Destination: Christchurch
It's okay.
View moreApril 23, 2025
Destination: Christchurch
Very satisfied
View moreApril 23, 2025
Destination: Auckland
Highly satisfied
View moreApril 22, 2025
Destination: Auckland
I frequently rent cars while traveling to places like the US, Europe, and domestically. This time, I went to New Zealand for a trip. I rented a car for 14 days on the South Island without any issues. However, my car rental experience on the North Island was the worst so far. When I encounter operations run by Chinese people abroad through platforms like BOOKING or others, I usually leave high ratings, but unfortunately, not this time. 1. The Toyota RAV4 is a common model on the rental car platform, with prices starting at RMB 260/day (platform rating 7.0, no Chinese-speaking staff). I chose this rental company, which charged RMB 383/day (platform rating 9.1, with Chinese-speaking staff), thinking the higher price meant better service or car condition. I was proven wrong. 2. (1) When selecting the car, I noticed it included an additional driver for free. However, at pickup, the rental company said their system didn't show this and wanted to charge NZ$10/day/person. My order clearly indicated the extra driver was included, leading to a dispute. I called the platform, and they resolved the issue. (2) At return, I confirmed via WeChat with the company that I would return the car at 9:00 AM. They replied that they start work at 9:30 AM. My order stated their business hours were from 9:00 AM to 6:00 PM. I sent them a screenshot, but they did not respond. With no other choice, I called the platform, which intervened and approved the 9:00 AM return. 3. Regarding the car condition, the vehicle I rented had 100,000 km on it (which I can understand). However, the tire condition was terrible. The tread was worn down to the wear indicators, and there were numerous cracks. Considering New Zealand's higher driving speeds compared to China, poor tire condition poses a serious safety risk.
View moreApril 22, 2025
Destination: Christchurch
Very satisfied
View moreApril 22, 2025
Destination: Auckland
Overall service is good, very enthusiastic.
View moreApril 21, 2025
Destination: Dunedin
Very satisfied
View moreApril 21, 2025
Destination: Christchurch
Terrible! The staff consistently treated us with sarcastic and intimidating remarks. After the vehicle was involved in a traffic accident, they were unwilling to provide assistance, showed an extremely negative attitude, and were very proactive in deducting money. To date, we have not received the damage report from the insurance company. Additionally, the deposit for another vehicle that we drove normally and returned has not been refunded. Their service falls far behind compared to the other two international companies we used during this trip.
View moreApril 21, 2025
Destination: Christchurch
Renting through the online platform was very convenient, and cancellations didn’t require worrying about extra charges. Although I encountered some scratches during this rental, which involved compensation, the overall service was quite good. Hence, a full score.
View moreApril 20, 2025
Destination: Christchurch
Very satisfied
View moreApril 19, 2025
Destination: Christchurch
The service attitude was excellent.
View moreApril 19, 2025
Destination: Napier
Very efficient service, and the car was in excellent condition. Communication at the location and over the phone was smooth.
View moreApril 19, 2025
Destination: Auckland
The owner is friendly, and the pick-up and drop-off procedures are very quick.
View moreApril 18, 2025
Destination: Auckland
The car was a bit small, couldn't fit all the luggage.
View moreApril 17, 2025
Destination: Christchurch
Very satisfied.
View moreApril 17, 2025
Destination: Christchurch
Very satisfied
View moreApril 17, 2025
Destination: Christchurch
Very satisfied, reasonable price.
View moreApril 16, 2025
Destination: Christchurch
Very good, the staff at the front desk was very patient.
View moreApril 16, 2025
Destination: Christchurch
Very convenient
View moreApril 15, 2025
Destination: Christchurch
Excellent service
View moreApril 13, 2025
Destination: Auckland
Very satisfied.
View moreApril 13, 2025
Destination: Christchurch
Thank you for accompanying us for 2600KM over more than ten days. The vehicle was quiet, handled well, and had great space. Although we originally booked a Prado, the rental company informed us that it wasn’t available and replaced it with the latest 2024 Everest Sport model, a brand-new car with only 3200 KM total mileage.
View moreApril 12, 2025
Destination: Christchurch
Very satisfied. Quick pick-up, no additional insurance charges, smooth drop-off process, and will continue renting cars on the QEEQ platform. The actual car received was a Mitsubishi ASX, and its condition was excellent.
View moreApril 12, 2025
Destination: Christchurch
Very satisfied, very friendly.
View moreApril 11, 2025
Destination: Christchurch
Very convenient and easy to find.
View moreApril 9, 2025
Destination: Christchurch
The store is clean, the car is in great condition, and the service is professional, enthusiastic, and thorough. Tianyi Car Rental's service and car condition exceeded our expectations, extremely professional, enthusiastic, and attentive. We will definitely rent from Tianyi Car Rental again if we get the chance and recommend it to friends planning a self-drive trip in New Zealand.
View moreApril 9, 2025
Destination: Christchurch
Very satisfied!
View moreApril 8, 2025
Destination: Christchurch
The car provided was not the same model, but the rental company stated it was of the same class. Overall, it was pretty satisfactory.
View moreApril 7, 2025
Destination: Queenstown
Everything went smoothly, very satisfied.
View moreApril 6, 2025
Destination: Auckland
Okay
View moreApril 5, 2025
Destination: Christchurch
Very good.
View moreApril 5, 2025
Destination: Christchurch
Pretty good, affordable and reliable!
View moreApril 3, 2025
Destination: Auckland
Car was fine. Staff member at checkin was distracted by a personal issue so process was not as smooth as it might have been.
View moreApril 3, 2025
Destination: Auckland
Very satisfied.
View moreApril 3, 2025
Destination: Christchurch
Very good.
View more