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Rental Locations
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Good to Know
Last updated on: November 6, 2025
31 Rental Locations
Pickup
1. Upon collecting your luggage at Queenstown Airport, follow the airport signs directing you to Transfer/Locker area. After exiting the Departure Gate, walk straight ahead for 20 meters to the corner on your right. You will see green signs indicating "Transfers." Please call us at +64 21 199 3456 from this location, and our shuttle will arrive within 15 minutes. Look out for our white Mini Bus with the EZU CAR RENTAL logo on the windows. 2. If you have already exited from the Arrival Gate, please do not cross the Pedestrian. Proceed straight to the Departure Gate and look for Transfer signs. After-hour(out side 8:00-18:00) Service:（Services are provided by tripartite companies） Please kindly finish online check-in so that counter staffs can help you process pick-up quickly.https://web.rentalcarmanager.com/Workflow/WorkflowAuth?workflowcode=kiosk&key=TnpFWlVjYXJSZW50YWwzOTZ8UkNNU3VwcG9ydHxMRWEwN0dDMQ%3d%3d
Telephone
+64212863456
9.6/10 Excellent
200+ ratings, 0 reviews
View details
Closed
Pickup
1. Upon arrival at Queenstown International Airport, phone our toll free number 0800 304 300 and let us know that you're ready to be picked up. 2. Exit the terminal turning right and head towards the departure area. 3. When the van arrives, our driver will load your luggage into the back of the van or into a trailer. 4. Please tell the driver your name and show him your confirmation (if required). 5. Our location is two minutes drive from the airport terminal. Walking to Apex Queenstown Airport 1. Please Note: If the weather is fine and you don't feel like waiting for the shuttle van, Apex is only a short walk (approx. 5 minutes) from the airport terminal. 2. Exit the terminal area on Sir Henry Wigley Drive and turn left at the second round about onto Lucas Place. 3. Apex is located 250 metres down Lucas Place on the right.
Telephone
64 0800 65511 / 64 0800 65511/ +64 0800 500 660
9.4/10 Excellent
800+ ratings, 5 reviews
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Closed
Pickup
When you are ready to pick up your vehicle, please call our service hotline at 0800 660 600 (within New Zealand) or +6496006660 (international). We strongly recommend adding our customer service WeChat: arentalsnz. We will provide a free airport shuttle service during 08:30-18:30. Business hours: Monday to Sunday, 08:30-18:00. If you arrive at the pickup point outside of business hours, from 19:01 to 08:29 the next day, a late service fee of 65 New Zealand dollars will be charged. International/domestic terminals: After collecting your luggage, please move to the Transfers area to wait for the pickup; The Transfer area is at the far left corner turn when facing the terminal building, outside the check-in counters. (Follow airport signs to the Transfers area.) Queenstown office address: 77 Glenda Dr Frankton Queenstown.
Telephone
+64800660600 / 0800 660600
9.2/10 Excellent
300+ ratings, 1 reviews
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Closed
Pickup
Daytime Pick-up（09:00AM-05:00PM） 1. Upon arrival at Queenstown International Airport, please phone 0800 800 338/+64 21 198 8293; Or use the airport freephone service then dial 823; to let us know that you're ready to be picked up. 2. From the baggage claim area, please exit the terminal building. 3. Please wait at the Commercial Vehicle Drop off area/Transfer area (the Pick Up Point).4. When the van arrives, our driver will load your luggage into the back of the van or a trailer.
Telephone
+64211988293
9.1/10 Excellent
100+ ratings, 0 reviews
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Closed
Pickup
Picking Up Between 8:00am - 5:00pm: 1. Visit our Queenstown Airport Shuttle Request page to request your shuttle pick up. Ensure you are at the airport and have cleared customs and security before making the request. 2. Our shuttle operates on demand, so there is no need to arrange it in advance of your arrival. Please allow 15 minutes for the shuttle to arrive. 3. Note: Due to traffic in Queenstown, please allow up to 40 minutes for the shuttle's arrival when requesting between 3:30pm - 5:30pm. REQUEST SHUTTLE - QUEENSTOWN AIRPORT https://www.snaprentals.co.nz/pickup-queenstown SHUTTLE PICK UP LOCATIONS: - Queenstown Airport: Our shuttle arrives at the Rental Car Transfer Area. - Exit the airport near the Jetstar check-in area. Once outside, please stand next to the blue lockers and free phone; the shuttle will arrive here once requested.
Telephone
+64800288699 / +6492752438
9.1/10 Excellent
800+ ratings, 5 reviews
View details
Closed
Pickup
Once you have collected your luggage, Please call us on 09 869 3318. Our courtesy shuttle will pick you up from the Airport. The Shuttle collection area is located just outside the terminal in the area marked 'Off Site Rental Car Transfers' If you have to change your schedule and pick up after hours, please click precheck-in URL and finish online -checking process. https://rentalcars247.co.nz/checkin
Telephone
+6437774002 / +6498693318
9/10 Excellent
800+ ratings, 4 reviews
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Closed
Pickup
The location is located outside the airport, please pay attention to the car rental guide inside the airport and take the shuttle bus to the location to check in.
Telephone
+64800243789
9/10 Excellent
100+ ratings, 0 reviews
View details
Closed
Pickup
Your rental will be serviced by Enterprise. Upon arrival please be on the lookout for the Enterprise counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. The car rental counter is located in the Arrivals hall of the Queenstown Airport Terminal opposite to luggage belt 1.
Telephone
+6498703330
8.8/10 Very good
400+ ratings, 1 reviews
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Closed
Pickup
The store is located in the arrival hall of the airport. The car can be returned besides the business hour. Extra pay is required.
Telephone
+64034425887
8.8/10 Very good
800+ ratings, 1 reviews
View details
Closed
Pickup
Car rental company counters in the vicinity of the airport hall after picking up the baggage, and you can find the Sixt logo easily.
Telephone
+64800737070 / +6434422915
8.8/10 Very good
400+ ratings, 2 reviews
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Closed
Pickup
ACE RENT A CAR provide a shuttle, but sometimes you are required to pick up the car at Hertz's desk. After arriving at the airport, please call the location at+64 21 774 178 or 03 442 3801, or 0800 502 277 to confirm the pick-up service. If you are running late and you won't be able to collect your rental car at the allocated time, it is important to get in touch with the branch you are collecting from so that we can make alternate arrangements. Call our toll free number at 0800 502 277 and we will do our best to accommodate.
Telephone
+64 3 442 3801 / 0800 502 277
8.8/10 Very good
600+ ratings, 1 reviews
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Closed
Pickup
Car rental company counters in the vicinity of the airport hall after picking up the baggage, and you can find the “Car rental” sign easily.
Telephone
+64800585858
8.8/10 Very good
400+ ratings, 2 reviews
View details
Closed
Pickup
Ace Rental Cars is an ‘Off Airport’ company. Our office is located just minutes away from the Queenstown Airport Terminals. We provide a shuttle, to transfer all our customers to our office where vehicles are collected and returned. Please contact +64800502277 for shuttle service.
Telephone
+64800502277
8.7/10 Very good
2000+ ratings, 6 reviews
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Closed
Pickup
1.Once you have collected your luggage, please call 0064 9217 1001 and let us know that you're ready to be picked up by our shuttle. Usually, the shuttles bus will arrive around 10-15 mins. (Depending on the traffic conditions). 2.Follow the signs for transfers and exit at door D where you will find the shuttle transfer area. The Shuttle Transfer Area is outside the AIR NEW ZEALAND Check-in Area. 3.Please wait in the shuttle transfer area for the White Yes Rental Shuttle van and signal the driver. You will be transferred to our office for vehicle collection. Note: The reception working hour is 08:00 to 18:00. The last free shuttle pick up(from the airport to the branch) or drop off(from the branch to the airport) is 17:30. If you call us to request for shuttle pick up or drop off between 17:30 to 07:59, the 45NZD off-hour services fees per time will be applied. And off-hour service fees are not refundable.
Telephone
+6434202878 / +6492171001
8.6/10 Very good
300+ ratings, 1 reviews
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Closed
Pickup
The store is on the left side of the airport arrival hall.
Telephone
+6434424106
8.5/10 Very good
300+ ratings, 2 reviews
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Closed
Pickup
Check-in at www.moderentals.co.nz/check-in is recommended at least two hours before pick-up. If your pick-up is after-hours, check-in is mandatory at least two hours before the end of business day. Once you have collected your bags and cleared customs, please call us on (03) 974 4340 to order your shuttle. You can also call us on 826 from the freephone at the transfers area outside the check-in entrance. To meet your shuttle, exit the terminal through Door D (departures) near the check-in counters. Our driver will meet you in the commercial shuttle transfer area.
Telephone
+6439744340
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Upon arrival check in at the Europcar/Routes counter. If assistance is required please reach us at 64034425887
Telephone
+6434425887
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
There is no counter in the airport, please call 0800300123 (Chinese hotline) after arrival, or pay attention to whether there is a pick-up service with placards.
Telephone
0800 300 123
8.5/10 Very good
500+ ratings, 4 reviews
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Closed
Pickup
Please make your way to our Ezi Car Rental kiosk inside the airport terminal where our representatives will assist you. If you are unable to locate our desk, please ask for directions at the airport information desk and they will direct you to us.
Telephone
+6492544397 / +64800545000
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
The store is located in the arrival hall of the airport. The car can be returned besides the business hour. Extra pay is required.
Telephone
+64034425887
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
One day before the pickup, we will contact the guest via the phone number provided in the reservation. It is recommended to add our company on WeChat in advance, WeChat: duohaochi, or WhatsApp: +64225820306. After collecting your luggage, please call us. We will meet you at 'Parking A' public car park.
Telephone
+64800200666 / +64225820306
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
When you arrive at the airport, you can see the store along the exit.
Telephone
+64800655111 / +6434423808
8.5/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
Once arrive, please contact +64800801166 for shuttle service. Then proceed to the Off-airport shuttle meeting point out side of Door 2.
Telephone
+64800801166
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Upon arrival at Queenstown Airport, please call our local office at +64 93033912 (NZ Phone) or 0800 736825 (Public Phone) to schedule your pick up. We don't have an office in the terminal, so we will use a Shuttle Bus to take you to our location and to your vehicle. Shuttle hours are every day from 09:00 to 16:00. 24/7 self pickups and drop offs available with mandatory pre-check in: https://www.scotties.co.nz/flexways If you need help or your itinerary changes, please call us at +54 9 11 5259-9877 (Phone and Whatsapp). Thank you! LOCAL OFFICE: +64 93033912
Telephone
(+1) 321 8215141
8.5/10 Very good
500+ ratings, 3 reviews
View details
Closed
Pickup
1. Once you have collected your luggage, please call 0064 3 4281 588 and let us know that you're ready to be picked up by our shuttle. Usually, the shuttle bus will arrive around 10-15 mins (Depending on the traffic conditions). 2. Follow the signs for transfers and exit at door D, where you will find the shuttle transfer area. The Shuttle Transfer Area is outside the AIR NEW ZEALAND Check-in Area. 3. Please wait in the shuttle transfer area for the White Hao Rental Shuttle van (Plate number: HAOCAR) and signal the driver. You will be transferred to our office for vehicle collection. Note: The reception working hour is 08:00 to 18:00. The last free shuttle pick up (from the airport to the branch) or drop off (from the branch to the airport) is 17:30. If you call us to request a shuttle pick up or drop off between 17:30 to 07:59, the 45NZD off-hour services fees per time will be applied. And off-hour service fees are not refundable. We highly recommend completing the online check-in process before your pickup time to reduce wait times at the counter. https://web.rentalcarmanager.com/Workflow/WorkflowAuth?workflowcode=kiosk&key=TnpIYW9DYXJSZW50YWxzODczfFJDTVN1cHBvcnR8Q0pGdzlDajU%3d
Telephone
+6434281588
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
When placing your order, please provide your flight number. After disembarking, call +64 225820306 to arrange for the shuttle service. Our staff will be waiting in the airport parking area. If you have any special circumstances, please contact the store in advance. The store supports free car pickup from 8:30 am to 5:30 pm daily; outside of these hours, a fee of NZD 65 per pickup will apply.
Telephone
+64225820306 / +64273922666
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Directions from Queenstown Airport Terminals Your rental will be serviced by Enterprise. Upon arrival please be on the lookout for the Enterprise counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. The car rental counter is located in the Arrivals hall of the Queenstown Airport Terminal opposite to luggage belt 1.
Telephone
+6498703330
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Your rental will be serviced by Enterprise. Upon arrival please be on the lookout for the Enterprise counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. The car rental counter is located in the Arrivals hall of the Queenstown Airport Terminal opposite to luggage belt 1.
Telephone
+6498703330
8.4/10 Very good
300+ ratings, 2 reviews
View details
Closed
Pickup
Once you've landed, exit through the arrival doors. Walk past the Taxi's on your left and look our for a white building with pink GO Rentals signage - this is by the main car park entrance. If you would like to fast-track your vehicle collection, please complete web check-in https://www.gorentals.co.nz/online-check-in/ or download the GO Rentals App and complete the check-in there https://www.gorentals.co.nz/app
Telephone
+6499741598
8.4/10 Very good
300+ ratings, 2 reviews
View details
Closed
Pickup
Once you've landed, exit through the arrival doors. Walk past the Taxi's on your left and look our for a grey building with pink GO Rentals signage - this is by the main car park entrance. If you would like to fast track your vehicle collection, please complete web check-in https://www.gorentals.co.nz/online-check-in/ or download the GO Rentals App and complete the check-in there https://www.gorentals.co.nz/app
Telephone
+64 9974 1598
8.1/10 Very good
400+ ratings, 0 reviews
View details
Closed
Pickup
Upon arrival at the airport after collecting your luggage, Please contact Queenstown Customer Service by calling +64-3-974 3819 (or mobile: +64-22 405 5259) who will instruct you to meet at the Commercial Transfers of the airport. It takes about 10 minutes to arrive. If your pick-up time is close to the car rental company’s closing time, it is recommended that you contact the car rental company’s email booking@nzdcr.co.nz one week at least, and follow the instructions of the car rental company to complete the online check-in so that you can pick up your car smoothly.
Telephone
+6439743819 / +640224055259
EZU
8.4/10
ACE Rental Cars
8.7/10
Yes Rentals
8.4/10
RentalCars247
9.3/10
Ezi
8.8/10
Avis
9.2/10
Hertz
9.0/10
A Rentals
9.3/10
Dollar
8.4/10
YESAWAY
8.6/10
Best Car Rentals
10.0/10
Hao Rentals
9.1/10
Thrifty
9.1/10
MODE
9.0/10
Budget
9.2/10
Discount Car Rentals
7.9/10
Europcar
8.7/10
Apex
8.7/10
GO Rentals
9.3/10
Alamo
8.1/10
Shouqizuche
8.4/10
Enterprise
9.2/10
SNAP
8.0/10
Jucy
7.7/10
AERODRIVE
9.1/10
SCOTTIES
5.9/10
National
9.0/10
KOOCAR
7.2/10
HITCH Car Rentals
8.2/10
NU Car
4.2/10
ON THE WAY RENTAL
8.0/10
NZ Zuche
7.7/10
APOLLO
10.0/10
britz_motorhome
7.0/10
Gold Car Rent
8.5/10
Reviewed: October 24, 2025
I'm really glad I went with EZU Car Rental because I was hoping for a smooth process, and the return process was fast and simple, the drop-off was right next to the airport which I was impressed by the professionalism. The return process was contactless and quick. See you next time!
Reviewed: October 24, 2025
Actually, I chose EZU kind of last-minute, but Booking with EZU was a last-minute decision, but the process was much faster than I expected, the car was exactly as described on the website, I appreciated the flexibility they offered. I was pleased with the overall experience. The car was very fuel efficient. I enjoyed the trip thanks to the reliable car. I felt like I got more than I paid for. Would definitely rent again.
Reviewed: October 24, 2025
I was just looking for a quick rental, and I got a free upgrade, which was a nice surprise. The car was easy to connect to my phone. The car was perfect for our family trip to sum up That kind of smooth experience is rare these days. I left feeling like a valued customer. I'll be back for sure.
Reviewed: October 24, 2025
Actually, I chose EZU kind of last-minute, but the car was fuel-efficient and easy to drive, That kind of smooth experience is rare these days. The car looked brand new and ran smoothly the whole time. The staff offered to help with my bags. I was genuinely impressed. Thanks, EZU!
Reviewed: October 21, 2025
Excellent service attitude, quick car pickup, and most importantly, the car is quite new! Well-equipped, smart, and offers a great driving experience!
Reviewed: October 6, 2025
Ace car rental company is highly efficient. The car was in great condition, and there were no hidden fees. The staff quickly completed the procedures, making both pickup and drop-off smooth. Will use them again next time.
Reviewed: February 24, 2025
Following the pickup process, I called the rental company upon arriving at the airport, and they quickly sent a car to pick me up. The waiting location was clearly specified.
Reviewed: October 20, 2025
The car rental is right next to the airport, accessible by public transport or by calling for a shuttle from the car rental company, making it very convenient. The cars are clean and well-maintained. I was given a 2023 Mitsubishi ASX, and the car was in great condition. During actual driving, even on mountain roads, the fuel consumption was about 8 liters per 100 kilometers. Most importantly, the price is affordable, offering great value for money.
Reviewed: October 13, 2025
Extremely satisfied, they even delivered the car to the airport.
Reviewed: October 10, 2025
Very good, self-service pickup. The car is cleaned for you and works very well. It's smooth to drive, and I really like it. Driving it for six days was truly comfortable.
Reviewed: October 8, 2025
The car was in good condition, the service was great, and there were no sales pitches.
Reviewed: September 14, 2025
We purchased full insurance at the counter. The car was very sturdy and suitable for South Island road conditions. Returning the car was also very quick!
Reviewed: October 12, 2025
Very easy to find! The service attitude is excellent! The Mazda CX-5 trunk can fit one 28-inch suitcase, one 29-inch odd-shaped suitcase, one 24-inch suitcase, a 20-inch suitcase, and some miscellaneous items (for reference).
Reviewed: October 4, 2025
The car was very new, a July model, and the overall process for picking up and returning it was smooth and seamless.
Reviewed: July 2, 2025
The experience was great, and the staff were very friendly.
Reviewed: October 11, 2025
Patient communication and clear instructions for pickup, usage, and return.
Reviewed: October 8, 2025
Great service, with clear overall procedures. However, buying insurance on the platform doesn't make much sense since you still need to purchase local insurance on-site.
Reviewed: August 25, 2025
Very good. Booked on QEEQ, paid on-site and purchased insurance.
Reviewed: October 5, 2025
Very satisfied, there was airport shuttle service throughout, and the car return inspection was very quick.
Reviewed: July 10, 2025
Very satisfied. The car rental company kindly reminded us that the return time was close to our flight time and arranged for their colleagues in Christchurch to open early for us. We greatly appreciate their special accommodation.
Reviewed: February 18, 2025
Lovely team. I forgot not to lock the car with the key but to use the remote- and ended up with the burglar alarm going off!!! but the team replied to my phone call immediately and solved the problem. All very good! I really liked the phone holder and multiple cables provided to allow me to use my cellphone for google maps. I thought the steering wheel lock was a bit over the top- maybe good for Shanhai but not really needed in Central Otago!
Reviewed: August 26, 2025
You can't pick up the car directly at the airport; you need to call for a pickup service. However, the service is excellent.
Reviewed: August 10, 2025
Pretty good, someone picked me up at the airport, the car was in good condition, and the drop-off process was smooth.
Reviewed: July 30, 2025
The car pickup process was very quick and convenient.
Reviewed: July 22, 2025
The service was good, pick-up and return were convenient, and the deposit refund was quick with no unnecessary fuss. A very positive car rental experience. Although the car wasn't a Rav4, it was of the same class, and quite good.
Reviewed: May 9, 2025
For actual service, just go with Hertz. In Queenstown, renting a car requires queuing for the paperwork, but both pickup and drop-off are relatively convenient when using Hertz directly.
Reviewed: August 24, 2025
Very good, they arranged someone to pick me up and were easy to communicate with.
Reviewed: May 24, 2025
Really love this car! It's super cool, very new, and most importantly, it's incredibly easy to drive. The steering wheel is very light. I'm thinking of switching to a RAV4 after returning to my country.
Reviewed: May 14, 2025
The staff are very friendly just that you'll be forced to buy add-ons to at least reduce the deposit amount by half.
Reviewed: August 22, 2025
Great service! They even let me pick up the car early!
Reviewed: October 31, 2024
Excellent service; they picked me up at the hotel when I got the car, and their attitude was great.
Reviewed: August 10, 2024
Car was perfect for our needs a clean. Counter staff and shuttle drivers were very friendly and helpful
Reviewed: July 22, 2024
The whole experience was easy & the staff very pleasant
Reviewed: August 5, 2025
The car rental service was quite good. I booked a Mitsubishi but got a Haval H6 instead. It's a bit large, but I got used to it and found it quite fuel-efficient.
Reviewed: July 28, 2025
The reserved car was provided without any changes, and the procedures were handled quickly.
Reviewed: March 25, 2025
The process was smooth, and the car was in good condition.
Reviewed: March 24, 2025
Pretty good, quick check-in process, but the car model was changed.
Reviewed: March 23, 2025
The service was quite satisfactory, and they seem to trust their customers.
Reviewed: February 28, 2025
The first car we got had a fault and was replaced without fuss with a much newer vehicle
Reviewed: February 20, 2025
The car matched the booking car. Rental process was seamless. We returned the car 2 days before the expected return date, and we hope to get a refund for the two days not used.
Reviewed: January 8, 2023
It was a very spacious car and we enjoyed our trip as there was a good spacious car
Reviewed: August 21, 2024
Overall, very satisfied. The only issue is that there was only one staff member, which made the process a bit slow.
Reviewed: June 16, 2024
When I called the rental company for a shuttle, I only got automated responses. Overall service was average.
Reviewed: January 23, 2023
SNAP were great. We phoned them from the airport and they were there within minutes to pick us up and take us to collect our vehicle. Staff were very friendly and the service was fast.
Reviewed: April 18, 2024
Overall pretty good, the deposit was refunded quickly.
Reviewed: February 25, 2024
This is a very good rental company with excellent service staff. The pick-up and drop-off process is very efficient, convenient, and quick. It is a reliable car rental company that I highly recommend to everyone. Big thumbs up.
Reviewed: November 25, 2022
Unfortunately we had terrible experience with Jucy. It was the only car rental company available , as everything else was fully booked . The car we were given was in horrible condition , very hard to drive. They charged us over $600 for 3 days and most of our last day we spent on one spot unable to start the car. The service provided when your car breakdown was the worse we ever experienced . We we holding on line for 30 min. Then we were told to stay by our car that someone is going to call back.. an hour later still no one called .. so we kept trying to call all different people , even an Jucy shuttle driver , after 2 hours we finally got on hold someone and AAA repair service was organized. .. no one showed up for an hour. Luckily the car "magically" started again otherwise we would be still stuck there now. We drove it straight to the office because we we worried to stop , that it wouldnt start again. The worse thing is that they washed it and put it back for rent. I really feel sorry for who ever gets the same car.
Reviewed: October 12, 2019
The service was great. After arriving at the airport, I called, and coincidentally ran into the rental company's car dropping off a customer. After returning the car, they also took me to the Remarkables shops.
Reviewed: September 6, 2019
Fast and friendly. Very smooth process would use again.
Reviewed: February 17, 2023
Great value and friendly service. Only problem was it didn't have full tank. Got stuck buying fuel at the ski resort at $30 for 5 litres next day. Cars should be provided with full tank.
Reviewed: December 29, 2021
Very good, both pickup and drop-off were smooth
Reviewed: January 23, 2023
Airport desk was a little understaffed on pickup. Upgrade to SUV verry much appreciated! Booster seats were not so clean and material a bit frayed etc.
Reviewed: August 11, 2020
Very easy to use and friendly service. Always easy to contact if there was an issue. Great price too.
Reviewed: January 19, 2019
The staff member at KOOCAR was very nice, but did not know the terms of the rental agreement e.g. insurance for extra drivers etc. This was unhelpful as we wanted to add extra drivers, but ended up not doing this as we couldn't get clarity from him on whether they would be covered by the insurance.
Reviewed: February 12, 2020
Everything about the car was fine and collection was super easy, staff were very lovely but there were no staff anywhere in the office when I returned the car which lead to me missing my flight. I was calling the office to try get help finding the drop off location and then had to just wait for someone to return to leave the car and get the shuttle to the airport.
Reviewed: November 25, 2019
Asked for a large SUV which we received however, the car didn't have a working radio with Bluetooth (it had an aftermarket radio). Told them we had to switch vehicles as we weren't going to use a car with no working radio in 2019. The staff were accommodating and advised we could swap for a car that had radio the following day, although it wasn't a 4WD. Annoying to have to go through this process but the staff was friendly.
Reviewed: August 27, 2019
The pick up process was unorganised and rushed. The interior of the car was clean, however the car had a significant amount of dents already. There was no snow chains available. Charged $12 for shuttle from airport- this should be complimentary.
Reviewed: July 21, 2019
Really old car , over 200k km , many parts are missing, passenger not work well .
Reviewed: November 20, 2019
The service attitude was great. They contacted us a few days before departure and informed us of the precautions.
Reviewed: July 23, 2019
The owner is very nice. Since I wasn't very familiar with the road conditions, he specially accompanied me to practice at the airport roundabout. The service was very thorough.
Reviewed: May 25, 2019
Picking up and dropping off the car directly at the airport is very convenient.
Reviewed: February 3, 2018
We arrived earlier than our scheduled pickup time. After calling the rental agency from the airport, we waited for over 20 minutes before a staff member came to the airport with the car, and then helped us get used to driving on the left side before we departed.
Reviewed: May 2, 2018
No staff available during pickup, everything is self-service which can be confusing.
It takes up 42% of all car rentals. Top selected car types are: SUV, Small, and Large.
* Based on all bookings from Queenstown Airport (ZQN) for the last 30 days.
Lowest rental rates at the Queenstown Airport (ZQN) is USD 42.79 on average, and can go up to USD 87.33 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Tuesday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Queenstown Airport (ZQN).
* Based on the scheduled pickup time of all bookings from Queenstown Airport (ZQN).
Most customers book a rental car from Queenstown Airport(ZQN) for 4 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 36% of the total bookings at Queenstown Airport (ZQN).Out of it, besides Christchurch, other top destinations : Nelson, Auckland.
On average, Basic Protection costs USD 81.91 per day for SUV, USD 57.28 for Small and USD 80.42 for Large.
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No.1 Source Country
Customers from Switzerland choose Queenstown Airport(ZQN) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from New Zealand prefer more spacious car models like Kia Carnival,Toyota Hiace and Nissan Elgrand 2008 Or Similar.
Quite a Planner
Taiwan(China) renters like to plan much more ahead, they usually make the online booking 102 days before pickup from the Queenstown Airport (ZQN).
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