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GOLDCAR, Madrid Airport Car Rental

GOLDCAR 1000+ ratings, 8 reviews

Madrid, Spain

4.0 / 10 Average

Best Price Car Rentals at Madrid–Barajas Airport(MAD)

Last updated on: April 30, 2025

GOLDCAR - Madrid Airport Information, Car Rental Instructions & Policies

Address

MAD On-Airport. Terminal 1: Arrivals (located floor 0). Terminal 4: floor 1 Rentacar Area

Telephone

+34918341400

Pick-up Instructions

The GOLDCAR - Madrid Airport car rental location is in terminal

You can walk to the counter of GOLDCAR - Madrid Airport car rental.

Customers arriving at T1: Our branch is located on the Arrivals floor, between halls 1 and 2, opposite the Rentacar Area Customers arriving at T4: Our branch is located on floor -1 (Rentacar Area)

Drop-off Instructions

Please check with the counter about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
09:00 -20:59
07:00 -23:00
07:00 -19:59
07:00 -23:00
07:00 -19:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 4 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Portugal

Andorra

France

Italy

Gibraltar

EUR 12 per day
Travel to France, Italy, Portugal: only their continental area is allowed to drive on. It also authorizes you to be able to transfer and drive the vehicle between (i) the territory of mainland Spain and the Balearic Islands (except the island of Formentera) and vice versa, (ii) between the Balearic Islands (except the island of Formentera), and (iii) also between the Canary Islands.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Fiat 500,

EUR 1100 for Citroen C1,

EUR 1100 for Fiat 500 Automatic Or Similar,

EUR 1100 for Fiat Mobi,

EUR 1100 for Vauxhall Corsa,

EUR 1400 for Hyundai Hb20,

EUR 1400 for Suzuki Ignis,

EUR 1100 for Fiat Doblo,

EUR 1400 for Volkswagen Golf Vii,

EUR 1400 for Renault Captur,

EUR 1400 for Ford Focus,

EUR 1400 for Audi A3,

EUR 1400 for Mercedes A Class,

EUR 1400 for Audi Au Q2 2.0tdi 150cv,

EUR 1400 for Kia Ceed Estate,

EUR 1400 for Opel Zafira,

EUR 2000 for Volkswagen Touran,

EUR 2000 for Opel Zafira,

EUR 2000 for Opel Vivaro,

EUR 2000 for Bmw 3 Series,

EUR 2000 for Mercedes C-class,

EUR 2000 for Mercedes-benz Classe C,

EUR 1400 for Volkswagen Jetta,

EUR 1400 for Peugeot 308, Hyundai I30 Automatic Or Similar,

EUR 1400 for ,

EUR 1100 for Fiat 500e,Fiat 500 Automatic Or Similar,Fiat 500,Mx 5 Cabrio,

EUR 1400 for Audi Au Q2 2.0tdi 150cv,Renault Captur,Vauxhall Mokka,Renault Captur,Seat Leon St,Kia Ceed Estate,Ford Focus,Mercedes A Class,Audi A3,Audi A1,Volkswagen Jetta,Citroen C4 Grand Space Tourer,Ford Kuga,Skoda Octavia,

EUR 2000 for Bmw 3 Series,Opel Vivaro,Volvo Ex30-electric,Bmw 5 Series,Honda Stepwagon,Fiat 500,Lincoln Mkz,Polestar 2 78kwh Range 450km,Mercedes C-class,Peugeot 408,Mercedes Glc,

EUR 4000 for 5 2,Seat Tarraco,Volkswagen Touran,Volkswagen Passat,Opel Zafira,

EUR 3500 for Kia K5,Peugeot 308, Hyundai I30 Automatic Or Similar,Kia Niro,Jeep Compass,Cupra Formentor,Vw T-roc,

EUR 3000 for Nissan Leaf,Niro Plug In,Opel Astra,Volkswagen Golf Vii,Renault Captur,Fiat 500 L,Audi A1,

EUR 2300 for Fiat Doblo,Renault Zoe-electric,Vauxhall Corsa,Vauxhall Corsa,Renault Zoe. 100% Electric. Range Up To 380km,Nissan Micra, Chevrolet Spark Automatic Or Similar,Citroen C1,Fiat 500 Eléctrico,Fiat Panda,Abarth 595c,Abarth 595,

Theft Insurance Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Fiat 500,

EUR 1100 for Citroen C1,

EUR 1100 for Fiat 500 Automatic Or Similar,

EUR 1100 for Fiat Mobi,

EUR 1100 for Vauxhall Corsa,

EUR 1400 for Hyundai Hb20,

EUR 1400 for Suzuki Ignis,

EUR 1100 for Fiat Doblo,

EUR 1400 for Volkswagen Golf Vii,

EUR 1400 for Renault Captur,

EUR 1400 for Ford Focus,

EUR 1400 for Audi A3,

EUR 1400 for Mercedes A Class,

EUR 1400 for Audi Au Q2 2.0tdi 150cv,

EUR 1400 for Kia Ceed Estate,

EUR 1400 for Opel Zafira,

EUR 2000 for Volkswagen Touran,

EUR 2000 for Opel Zafira,

EUR 2000 for Opel Vivaro,

EUR 2000 for Bmw 3 Series,

EUR 2000 for Mercedes C-class,

EUR 2000 for Mercedes-benz Classe C,

EUR 1400 for Volkswagen Jetta,

EUR 1400 for Peugeot 308, Hyundai I30 Automatic Or Similar,

EUR 1400 for ,

EUR 1100 for Fiat 500e,Fiat 500 Automatic Or Similar,Fiat 500,Mx 5 Cabrio,

EUR 1400 for Audi Au Q2 2.0tdi 150cv,Renault Captur,Vauxhall Mokka,Renault Captur,Seat Leon St,Kia Ceed Estate,Ford Focus,Mercedes A Class,Audi A3,Audi A1,Volkswagen Jetta,Citroen C4 Grand Space Tourer,Ford Kuga,Skoda Octavia,

EUR 2000 for Bmw 3 Series,Opel Vivaro,Volvo Ex30-electric,Bmw 5 Series,Honda Stepwagon,Fiat 500,Lincoln Mkz,Polestar 2 78kwh Range 450km,Mercedes C-class,Peugeot 408,Mercedes Glc,

EUR 4000 for 5 2,Seat Tarraco,Volkswagen Touran,Volkswagen Passat,Opel Zafira,

EUR 3500 for Kia K5,Peugeot 308, Hyundai I30 Automatic Or Similar,Kia Niro,Jeep Compass,Cupra Formentor,Vw T-roc,

EUR 3000 for Nissan Leaf,Niro Plug In,Opel Astra,Volkswagen Golf Vii,Renault Captur,Fiat 500 L,Audi A1,

EUR 2300 for Fiat Doblo,Renault Zoe-electric,Vauxhall Corsa,Vauxhall Corsa,Renault Zoe. 100% Electric. Range Up To 380km,Nissan Micra, Chevrolet Spark Automatic Or Similar,Citroen C1,Fiat 500 Eléctrico,Fiat Panda,Abarth 595c,Abarth 595,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Madrid–Barajas Airport

12.7 mi from Cuatro Vientos Airport

Railway Stations

5.9 mi from Chamartin Station

7.4 mi from Atocha Train Station

Hotels

6.5 mi from Hotel Claridge Madrid

7.1 mi from Eurostars Suites Mirasierra

8.1 mi from PYR se1ect Plaza Mayor II y III

Other Landmarks

6.1 mi from Paseo De La Castellana

6.1 mi from Puerta De Europa

6.2 mi from Torres Kio

FIND ME A CHEAP RENTAL
Map view of GOLDCAR Store Location
coordinates: 40.46386 -3.571692

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 4.0 / 10 Average

  • Vehicle condition: 2.5
  • Vehicle cleanliness: 1.2
  • Spaciousness: 1.2
  • Counter staff: 3.0
  • Pick-up location: 1.2
  • Drop-off location: 1.2
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • C.Bernard

    Madrid

    10 /10 Excellent

    Reviewed: Saturday, May 3, 2025

    Voiture conformes aux attentes Check in et Check out tres rapides. Tout était parfait
    Read More >

  • Nigel Jane

    Madrid

    2 /10 Poor

    Reviewed: Saturday, May 3, 2025

    The car was impounded and towed by the police. The rental company charged me €1100, and I did not receive any calls or messages. I have no idea how they charged such a large amount. Typically, even police fines are not directly collected by the rental company. I consulted my Spanish friends, and they confirmed that the police cannot issue fines to the rental company. So I suspect the rental company charged me arbitrarily, and the amount is huge and unreasonable. I am still waiting for a response from the Zuzuche platform!!!
    Read More >

  • Merlin Pearson

    Madrid

    2 /10 Poor

    Reviewed: Saturday, May 3, 2025

    My reservation was for a petrol car. After giving me the pickup slip, they chased me to the garage to take it back and changed it before handing it back to me. I realized it was an electric car after driving for over 200 kilometers. When I asked in English at the store whether the car was petrol or diesel, the staff acted like they didn't understand, even after I asked several times. I then realized why they pretended not to understand. It's not just about attitude; I could understand their bad attitude after I refused to buy their insurance, but pretending not to understand 'petrol,' 'diesel,' and then changing the car was just dishonest.
    Read More >

  • Montague Clare

    Madrid

    2 /10 Poor

    Reviewed: Saturday, May 3, 2025

    This company is a scam. The rental cost over 400 euros and included basic insurance. However, at the counter, I was told there was a 2000 euro deposit and a 180 euro fee for transactions. They then tried to sell me full insurance, saying it would waive the fee and be cheaper than 180 euros. I needed the car urgently, so I had to spend another 1700 RMB on insurance and got totally ripped off! Currently, I'm in the process of filing a complaint.
    Read More >

  • Lydia Scott

    Madrid

    2 /10 Poor

    Reviewed: Saturday, May 3, 2025

    Couldn't pick up the car, very dissatisfied
    Read More >

  • Zero Bulwer

    Madrid

    2 /10 Poor

    Reviewed: Saturday, May 3, 2025

    I had already paid the airport pick-up fee, but even after the rental company's customer service and the airport staff communicated, they still claimed they couldn't see it in the system and charged me a high airport pick-up fee again. They told me that C-marked cars couldn't enter the city center and that if a camera caught me, I would have to pay a hefty fine. They suggested I switch to an Echo-marked car for an additional cost; however, in reality, C-marked cars can enter the designated core areas of the city as long as the car is parked in an underground garage and a photo of the parking ticket is kept for reference. This is completely different from what the rental company staff said. They also threatened that the insurance I bought through the rental platform was useless and that they wouldn't help if anything happened, exaggerating to intimidate me. This was the worst rental car company and staff I encountered in Spain. In the end, I insisted on choosing directly through the rental platform, and the staff looked very displeased and did not give me the car model I booked; they only provided a Peugeot 308 and would not respond to my questions anymore.
    Read More >

  • A.Nehrir

    Madrid

    6 /10 Average

    Reviewed: Saturday, May 3, 2025

    Check-in staff pushes you to buy the insurance, which is very odd. and return vehicle car was very picky like he was going to buy the car!!!
    Read More >

  • Anonymous

    Madrid

    6 /10 Average

    Reviewed: Saturday, May 3, 2025

    Pretty ok company. Prices went up, and if you dont take insurance, ensure you get ALL the damages, they never include them all ....
    Read More >

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