OK Mobility, Ok Mad Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

OK Mobility - Ok Mad Information, Car Rental Instructions & Policies

Address

Av de la Hispanidad, s/n, Barajas – Madrid

Telephone

+34971126880

Pick-up Instructions

The OK Mobility - Ok Mad car rental location is in terminal

You can walk to the counter of OK Mobility - Ok Mad car rental.

Terminal 1: After leaving the luggage claim area, you will find the departures central hall. Turn to the left and following “ Car Rental Signals” Continue trough the Rent a Cars Area until our OK MOBILITY store. To pick up your vehicle, go by the door nearest to our branch, cross the street, and once inside the B building, turn to the right until you find our Parking Area. Terminal 4: After leaving the luggage claim area, you will find the departures central hall. Turn to the left and following “ Car Rental Signals” down to -1 floor level trough the escalators. Continue trough the Rent a Cars Area until our OK MOBILITY store. To pick up your vehicle, go by the door nearest to our branch, cross the street, and once inside the B building, turn to the right until you find our Parking Area.

Drop-off Instructions

Terminal 1: When you arrive at Terminal 1, drive around the right lane following “ T1 /P1” signs. Stay in the left lane following the signs to “Car Rental” Once on the left line, keep following “T1 / Car Rental” signs until you find the parking access. Wait in front the barrier, it will be opened automatically; parked the car in our Car Return Area, and go with the keys to our office, in order to be attended. Terminal 4: When you arrive at Terminal 4, drive around the right lane following “ Departures“ signs. Stay in the right lane following the signs to “Car Rental”. While you are in the B building, keep waiting in front of the barrier, it will be open automatically; once inside the parking, follow the OK Mobility signs. Parked the car in our Car Return Area, and go with the keys to our office, in order to be attended.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Other car models Pack up ^	EUR 0	14-31
Opel Corsa Automatic Pmr Mini 5 Puertas Seat Ibiza Bmw I3 Renault Zoe Or Similar Audi A1 Sportback Citroen C3 Peugeot 107 Peugeot 107 Fiat 500 Smart Forfour Eq Abarth 500 Fiat500 Smart Fortwo Eq Pack up ^	EUR 100	30-60
Mercedes Citan Tourer Opel Combo Life L Opel Combo Life L Pmr Mercedes Benz Citan Citroen Berlingo Bmw 1 Series Peugeot 2008 Bmw Serie 1 Mercedes Citan Volkswagen T-roc Mg Mg4 Bmw Serie 1 Seat Leon Mg5 Or Similar Volkswagen Passat Kia Pegas Show more > Mercedes Citan Tourer Opel Combo Life L Opel Combo Life L Pmr Mercedes Benz Citan Citroen Berlingo Bmw 1 Series Peugeot 2008 Bmw Serie 1 Mercedes Citan Volkswagen T-roc Mg Mg4 Bmw Serie 1 Seat Leon Mg5 Or Similar Volkswagen Passat Kia Pegas Berlina Pequeña Básica Nissan Qashqai Citroën C3 Aircross Automatic Pmr Audi Q2 Opel Crossland Peugeot 2008 Ev Audi Q2 Volkswagen T-cross Cupra Formentor Automatic O Similar Mini Cooper Or Similar Fiat 500 Cabriolet Volkswagen Passat Kia Ceed Tourer Dacia Jogger Pack up ^	EUR 150	30-60
Peugeot Rifter Seat Alhambra Bmw X1 Peugeot 5008 Peugeot 5008 Bmw Serie 2 Gran T Ourer Citroen C4 Grand Spacetourer Volkswagen Caddy Bmw Serie 5 Mercedes Benz Clase C Audi A3 Audi A3 Bmw X3 Nissan X-trail Mg Marvel R Nissan X-trail Show more > Peugeot Rifter Seat Alhambra Bmw X1 Peugeot 5008 Peugeot 5008 Bmw Serie 2 Gran T Ourer Citroen C4 Grand Spacetourer Volkswagen Caddy Bmw Serie 5 Mercedes Benz Clase C Audi A3 Audi A3 Bmw X3 Nissan X-trail Mg Marvel R Nissan X-trail Bmw X1 Land Rover Evoque Nissan Xtrail 5+2s Mg Hs Lynk&co 01 Automatic O Similar Lynk&co 1 Bmw M235 Gran Coupé Bmw Serie 4 Cabrio Land Rover Evoque Cc Audi A3 Cc Opel Cabrio Opel Cabrio Renault Trafic Peugeot Traveller Peugeot Traveller 9 Seater Pack up ^	EUR 200	30-60
Mercedes Benz Pack up ^	EUR 2000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

UnionPay is not accepted.

E-voucher

An e-voucher is accepted at this location.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full driver's license issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Spanish digital version of the driving license is acceptable. The driving's license must be shown from the official DGT App.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Germany, Andorra, Austria, Belgium, France, Gibraltar, Greece, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Portugal, Czech Republic, Switzerland, Italy

In the case of crossing into permitted territories, we recommend purchasing the International Supplement (INT). This supplement extends the rental terms and conditions to adjacent countries, provided they are one of the countries listed above, and under the coverage and liability conditions agreed upon in the current excess (as long as the vehicle is used in accordance with these General Terms and Conditions and the traffic regulations of the country of use are adhered to). If this supplement is not purchased and an accident occurs, the Lessee will be fully responsible for any damage to the vehicle, repatriation costs, and/or the total vehicle cost, as well as compensation for any damages caused. The vehicle may not be boarded or transported by any means of transportation without the prior written authorisation of the Lessor.It is prohibited to cross borders outside the European continent. For price and details of INT, please consult the staff at the counter. From June 1 to September 30, cars and motorcycles will not be allowed to travel to Formentera.

Not allowed:

Taking rental cars to following countries is not allowed:
Bulgaria, Romania, Albania, United Kingdom, Kosovo, Bosnia and Herzegovina, North Macedonia, Belarus, Ukraine, Russia, Turkey, Moldova

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 0 for other car models.

EUR 900 for Peugeot 107,

EUR 900 for Fiat500,

EUR 1050 for Citroen C3,

EUR 900 for Fiat 500,

EUR 1050 for Seat Ibiza,

EUR 1200 for Seat Leon,

EUR 1200 for Citroen Berlingo,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Dacia Jogger,

EUR 1200 for Volkswagen T-cross,

EUR 1200 for Volkswagen T-roc,

EUR 1200 for Opel Crossland,

EUR 1200 for Kia Ceed Tourer,

EUR 1200 for Nissan Qashqai,

EUR 1800 for Mg Hs,

EUR 1200 for Fiat 500 Cabriolet,

EUR 1800 for Opel Cabrio,

EUR 1500 for Volkswagen Caddy,

EUR 1500 for Citroen C4 Grand Spacetourer,

EUR 1500 for Peugeot 5008,

EUR 1500 for Seat Alhambra,

EUR 1500 for Peugeot Rifter,

EUR 1800 for Peugeot Traveller 9 Seater,

EUR 1800 for Peugeot Traveller,

EUR 900 for Peugeot 107,Peugeot 107,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Seat Ibiza,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,

EUR 1200 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroen Berlingo,Bmw 1 Series,Peugeot 2008,Bmw Serie 1,Volkswagen T-roc,Mg Mg4,Bmw Serie 1,Seat Leon,Mg5 Or Similar,Volkswagen Passat,Kia Pegas,Berlina Pequeña Básica,Nissan Qashqai,Citroën C3 Aircross Automatic Pmr,Audi Q2,Opel Crossland,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Fiat 500 Cabriolet,Volkswagen Passat,Kia Ceed Tourer,Dacia Jogger,

EUR 1500 for Mini Cooper Or Similar,

EUR 1800 for Peugeot Rifter,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Volkswagen Caddy,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Land Rover Evoque,Mg Hs,Lynk&co 01 Automatic O Similar,Audi A3 Cc,Opel Cabrio,Opel Cabrio,Renault Trafic,Peugeot Traveller,Peugeot Traveller 9 Seater,Audi A3 Sportback,

EUR 2000 for Bmw X1,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Bmw X3,Nissan X-trail,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 4000 for Mercedes Benz,

EUR 2000 for Bmw X1,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Bmw X3,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 1800 for Peugeot Rifter,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Volkswagen Caddy,Mg Marvel R,Nissan X-trail,Mg Hs,Lynk&co 1,Opel Cabrio,Opel Cabrio,Peugeot Traveller,Peugeot Traveller 9 Seater,

EUR 1200 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroen Berlingo,Bmw 1 Series,Peugeot 2008,Bmw Serie 1,Volkswagen T-roc,Mg Mg4,Bmw Serie 1,Seat Leon,Mg5 Or Similar,Volkswagen Passat,Kia Pegas,Nissan Qashqai,Citroën C3 Aircross Automatic Pmr,Audi Q2,Opel Crossland,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Fiat 500 Cabriolet,Volkswagen Passat,Kia Ceed Tourer,Dacia Jogger,

EUR 1800 for Peugeot Rifter,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Volkswagen Caddy,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Bmw X1,Land Rover Evoque,Mg Hs,Lynk&co 1,Audi A3 Cc,Opel Cabrio,Opel Cabrio,Renault Trafic,Peugeot Traveller,Peugeot Traveller 9 Seater,Audi A3 Sportback,

EUR 2000 for Peugeot Rifter,Seat Alhambra,Bmw X1,Peugeot 5008,Peugeot 5008,Bmw Serie 2 Gran T Ourer,Citroen C4 Grand Spacetourer,Volkswagen Caddy,Bmw Serie 5,Mercedes Benz Clase C,Audi A3,Audi A3,Bmw X3,Nissan X-trail,Mg Marvel R,Nissan X-trail,Bmw X1,Land Rover Evoque,Nissan Xtrail 5+2s,Mg Hs,Lynk&co 01 Automatic O Similar,Lynk&co 1,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A3 Cc,Opel Cabrio,Opel Cabrio,Renault Trafic,Peugeot Traveller,Peugeot Traveller 9 Seater,Audi A6 Avant,Audi A3 Sportback,

EUR 1800 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroen Berlingo,Bmw 1 Series,Peugeot 2008,Bmw Serie 1,Mercedes Citan,Volkswagen T-roc,Mg Mg4,Bmw Serie 1,Seat Leon,Mg5 Or Similar,Volkswagen Passat,Kia Pegas,Berlina Pequeña Básica,Nissan Qashqai,Citroën C3 Aircross Automatic Pmr,Audi Q2,Opel Crossland,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Mini Cooper Or Similar,Fiat 500 Cabriolet,Volkswagen Passat,Kia Ceed Tourer,Dacia Jogger,

EUR 1200 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Seat Ibiza,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,Peugeot 107,Peugeot 107,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat500,Smart Fortwo Eq,

Theft Insurance Excess differs by car model:

EUR 0 for other car models.

EUR 900 for Peugeot 107,

EUR 900 for Fiat500,

EUR 1050 for Citroen C3,

EUR 900 for Fiat 500,

EUR 1050 for Seat Ibiza,

EUR 1200 for Seat Leon,

EUR 1200 for Citroen Berlingo,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Dacia Jogger,

EUR 1200 for Volkswagen T-cross,

EUR 1200 for Volkswagen T-roc,

EUR 1200 for Opel Crossland,

EUR 1200 for Kia Ceed Tourer,

EUR 1200 for Nissan Qashqai,

EUR 1800 for Mg Hs,

EUR 1200 for Fiat 500 Cabriolet,

EUR 1800 for Opel Cabrio,

EUR 1500 for Volkswagen Caddy,

EUR 1500 for Citroen C4 Grand Spacetourer,

EUR 1500 for Peugeot 5008,

EUR 1500 for Seat Alhambra,

EUR 1500 for Peugeot Rifter,

EUR 1800 for Peugeot Traveller 9 Seater,

EUR 1800 for Peugeot Traveller,

EUR 900 for Peugeot 107,Peugeot 107,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Seat Ibiza,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,

EUR 1500 for Mini Cooper Or Similar,

EUR 2000 for Bmw X1,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Bmw X3,Nissan X-trail,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 4000 for Mercedes Benz,

EUR 2000 for Bmw X1,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Bmw X3,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 1200 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroen Berlingo,Bmw 1 Series,Peugeot 2008,Bmw Serie 1,Volkswagen T-roc,Mg Mg4,Bmw Serie 1,Seat Leon,Mg5 Or Similar,Volkswagen Passat,Kia Pegas,Nissan Qashqai,Citroën C3 Aircross Automatic Pmr,Audi Q2,Opel Crossland,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Fiat 500 Cabriolet,Volkswagen Passat,Kia Ceed Tourer,Dacia Jogger,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.4 mi from Madrid–Barajas Airport

12.7 mi from Cuatro Vientos Airport

Railway Stations

3.4 mi from Aeropuerto T4

3.7 mi from Valdebebas

3.9 mi from Vicalvaro

Hotels

6 mi from Alterhome Principe de Vergara V

6.5 mi from Hotel Claridge Madrid

6.8 mi from TOTEM Madrid - Small Luxury Hotels of the World

Other Landmarks

6.8 mi from Paseo De La Castellana

6.8 mi from Puerta De Europa

6.9 mi from Convention Center

CHECK RATES

Map view of OK Mobility Store Location

coordinates: 40.45 -3.56

Guest Reviews

Total points： 7.0 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Lambert Jennings
Madrid
2 /10 Poor
Reviewed: Saturday, March 16, 2019
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Edmund Waters
Madrid
2 /10 Poor
Reviewed: Tuesday, January 22, 2019
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Jill Morrison
Madrid
2 /10 Poor
Reviewed: Wednesday, February 21, 2024
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Jane Pullan
Madrid
10 /10 Excellent
Reviewed: Saturday, April 6, 2024
Very good, they do not cause unnecessary trouble. If you don't want to upgrade the car model or buy insurance from the store, just refuse.
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Mabel Fielding
Madrid
10 /10 Excellent
Reviewed: Friday, July 12, 2024
Pick-up and drop-off were very smooth. The staff were professional and communicated well in English!
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Bblythe Brooke
Madrid
10 /10 Excellent
Reviewed: Wednesday, July 17, 2024
I thought it was a small rental company, but the car return process was very smooth.
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Gene Albert
Madrid
8 /10 Very good
Reviewed: Thursday, July 25, 2024
Picking up the car was very slow due to the high number of people. At around 11 AM local time, only two out of five counters were open. The staff was sluggish, and it took over two hours to get the car. The vehicle itself was in decent condition with various features. Returning the car was relatively quick. They offered an upgrade and insurance at pickup, but you can just decline.
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Abigail Harrod
Madrid
6 /10 Average
Reviewed: Monday, July 29, 2024
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Walter Davy
Madrid
10 /10 Excellent
Reviewed: Monday, September 30, 2024
Quick pickup and return, no sales pressure, courteous staff.
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Arlen Tracy
Madrid
10 /10 Excellent
Reviewed: Monday, September 30, 2024
Got upgraded to a larger car without additional charges.
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Ian Zacharias
Madrid
2 /10 Poor
Reviewed: Saturday, October 5, 2024
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Monday, November 10, 2025
There were only two staff members, but overall they were fairly efficient. It took about 10-15 minutes to process each order. They did try to upsell their own insurance, but once they knew I had third-party coverage, they didn't push further.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Tuesday, May 5, 2026
Each full charge only got me about 120km, which they did mention when I rented the car. Still, it meant I had to recharge almost every two days, which was a bit inconvenient.
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