Hertz, London Heathrow Ap Heathrow Apt Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - London Heathrow Ap Heathrow Apt Information, Car Rental Instructions & Policies

Address

Northern Perimeter Rd (west), Heathrow A/p (london),London Heathrow Ap,TW6 2QD,GB

Telephone

+442081563834

Pick-up Instructions

All customers with confirmed bookings please proceed to the Hertz desk or self service kiosk in order to complete your rental agreement. Terminal 1 - Exit from customs, the Hertz self service kiosk on your right. Terminal 2 - Exit from customs, the Hertz self service kiosk is behind you on the right. Terminal 3 - Exit from customs and walk to the main terminal concourse, the Hertz self service kiosk in on your right. Terminal 4 - Exit from customs, the Hertz self service kiosk is on your right. Terminal 5 - Exit from customs, Turn right, the Hertz self service kiosk Then please use the Hertz Courtesy Bus to be taken to the Hertz pick-up and return location. The bus stops are located outside the terminals: Terminal 2 - Bus stops 7 and 8 Terminal 3 - Bus stop 17 Terminal 4 - Bus stops 21,22 & 23. Lane 3 phone/ iPad Communication available Terminal 5 - Bus stop 26 and 27 Journey time is approximately 15 minutes for Terminal 1, 2, 3 and 4 and less than 7 minutes from Terminal 5.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car. All vehicles must be returned to the Hertz main compound. All vehicles not returned to the main compound will be charged a collection fee of GBP 50.00 plus parking charges. Vehicles parked outside the terminal buildings will be towed and you will be charged all fees relating to the release of the vehicle.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Q Ford Transit

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland

If you wish to take a UK registered vehicle into the Republic of Ireland, you are required by law to be in possession of a VE103B certificate which is proof Hertz has permitted the vehicle to travel outside of the United Kingdom. The VE103B certificate is not required for travelling to Northern Ireland. Charges for issuing a VE103B are as follows: Number of days into the Republic of Ireland: Standard Cover (including taxes) 1-7 days: £ 171.99 14 days: £ 209.90 15-21 days: £ 226.51 22-28 days: £ 301.73

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Transit 350 Lwb-diesel,Toyota Land Cruiser Prado,

GBP 1000 for Audi Au A3 Sportback,Astra Ford Puma,Jeep Avenger,Opel Mokka,Chevrolet Beat,Fiat Mobi,Ford Kuga,Nissan Juke,Volkswagen Up,

GBP 1200 for Ford Transit Swb,Ford Transit Swb-diesel,Kia Ceed Estate,Bmw 1 Series,Vw Caddy,Fiat Doblo Cargo-diesel,Peugeot 5008,Hyundai I30,Audi Q2,Mercedes Classe A Automatique,Hyundai Tucson,Suzuki Vitara,Skoda Karoq,Volkswagen Caddy,Skoda Octavia,Bmw 116,Traffic 88 M3,Renault Traffic,Q Ford Transit,Renault Traffic,Peugeot 408,Kuga Winter Tyres,Opel Vivaro,Ford Transit 350l,

GBP 1400 for Volkswagen Polo Aut,Mercedes-benz Classe V,Vw Caravelle,

GBP 1500 for Bmw 116i,Jaguar F Pace-diesel,Land Cruiser,Citroen Spacetourer Van 9 Seats,Seat Alhambra,Audi Q5 Automatico,Skoda Octavia,Vw Tera Comfort Tsi,Bmw 5 Series,Mercedes E200,Volvo Xc90-4wd,Class E,Jaguar Xf Sportbrake-4wd,Audi A4,Jaguar Xe-4wd,Mercedes Glc,Ford Expedition Max, Jeep Wagoneer L-4wd,Audi A5 4x4 Convertible Gps,Audi A6,Alfa Romeo Tonale,Ford Kuga,Ford Kuga,Nissan Evalia,Extraordinary (bmw 5 Series),

GBP 2500 for Lexus Ux 300e,Fiat 600e,Model 3 Lr-electric,Polestar 2,Renault R5,Mercedes Gle,Mercedes V Class-diesel,Volkswagen T-roc,Bmw Serie 4 Gran Coupé,Model Y Lr-electric,Volvo Xc60,Bmw X5 Xdrive 45e 394cv Hyb,Audi E-tron,Porsche Panamera,Bmw X5,

GBP 3000 for Alpine A110,Maserati Grecale,

GBP 5000 for Jeep Wrangler Rubicon Convertible,Ferrari 812 Gts,

GBP 2100 for Audi Au A3 Sportback,

GBP 1000 for Astra Ford Puma,

GBP 1000 for Jeep Avenger,

GBP 1200 for Ford Transit Swb,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Kia Ceed Estate,

GBP 2500 for Lexus Ux 300e,

GBP 1500 for Bmw 116i,

GBP 1200 for Bmw 1 Series,

GBP 2500 for Fiat 600e,

GBP 1000 for Opel Mokka,

GBP 1000 for Chevrolet Beat,

GBP 1000 for Fiat Mobi,

GBP 1500 for Volkswagen Polo Aut,

GBP 1200 for Vw Caddy,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Model 3 Lr-electric,

GBP 1500 for Jaguar F Pace-diesel,

GBP 1500 for Land Cruiser,

GBP 1500 for Citroen Spacetourer Van 9 Seats,

GBP 1500 for Seat Alhambra,

GBP 1200 for Peugeot 5008,

GBP 2500 for Polestar 2,

GBP 1500 for Audi Q5 Automatico,

GBP 2500 for Renault R5,

GBP 1200 for Hyundai I30,

GBP 1200 for Audi Q2,

GBP 1200 for Mercedes Classe A Automatique,

GBP 1200 for Hyundai Tucson,

GBP 1200 for Suzuki Vitara,

GBP 2500 for E2 Volvo Ex30,

GBP 1200 for Skoda Karoq,

GBP 1000 for Ford Kuga,

GBP 1200 for Volkswagen Caddy,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Skoda Octavia,

GBP 1200 for Skoda Octavia,

GBP 1200 for Bmw 116,

GBP 1000 for Nissan Juke,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Mercedes E200,

GBP 2500 for Mercedes Gle,

GBP 2000 for Toyota Land Cruiser Prado,

GBP 1500 for Volvo Xc90-4wd,

GBP 1200 for Renault Traffic,

GBP 1200 for Q Ford Transit,

GBP 1500 for Class E,

GBP 1000 for Volkswagen Up,

GBP 1500 for Audi A4,

GBP 1500 for Mercedes Glc,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for Audi A5 4x4 Convertible Gps,

GBP 2500 for Mercedes V Class-diesel,

GBP 1500 for Audi A6,

GBP 2500 for Volkswagen T-roc,

GBP 1200 for Peugeot 408,

GBP 1500 for Ford Kuga,

GBP 1200 for Kuga Winter Tyres,

GBP 1200 for Opel Vivaro,

GBP 1200 for Ford Transit 350l,

GBP 1500 for Nissan Evalia,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Model Y Lr-electric,

GBP 1400 for Mercedes-benz Classe V,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5 Xdrive 45e 394cv Hyb,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Bmw X5,

GBP 3000 for Maserati Grecale,

GBP 5000 for Jeep Wrangler Rubicon Convertible,

GBP 5000 for Ferrari 812 Gts,

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1700 for ,

GBP 2800 for ,

GBP 3500 for ,

GBP 1000 for ,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Transit 350 Lwb-diesel,Toyota Land Cruiser Prado,

GBP 1000 for Audi Au A3 Sportback,Astra Ford Puma,Jeep Avenger,Opel Mokka,Chevrolet Beat,Fiat Mobi,Ford Kuga,Nissan Juke,Volkswagen Up,

GBP 1400 for Volkswagen Polo Aut,Mercedes-benz Classe V,Vw Caravelle,

GBP 3000 for Alpine A110,Maserati Grecale,

GBP 5000 for Jeep Wrangler Rubicon Convertible,Ferrari 812 Gts,

GBP 2100 for Audi Au A3 Sportback,

GBP 1000 for Astra Ford Puma,

GBP 1000 for Jeep Avenger,

GBP 1200 for Ford Transit Swb,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Kia Ceed Estate,

GBP 2500 for Lexus Ux 300e,

GBP 1500 for Bmw 116i,

GBP 1200 for Bmw 1 Series,

GBP 2500 for Fiat 600e,

GBP 1000 for Opel Mokka,

GBP 1000 for Chevrolet Beat,

GBP 1000 for Fiat Mobi,

GBP 1500 for Volkswagen Polo Aut,

GBP 1200 for Vw Caddy,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Model 3 Lr-electric,

GBP 1500 for Jaguar F Pace-diesel,

GBP 1500 for Land Cruiser,

GBP 1500 for Citroen Spacetourer Van 9 Seats,

GBP 1500 for Seat Alhambra,

GBP 1200 for Peugeot 5008,

GBP 2500 for Polestar 2,

GBP 1500 for Audi Q5 Automatico,

GBP 2500 for Renault R5,

GBP 1200 for Hyundai I30,

GBP 1200 for Audi Q2,

GBP 1200 for Mercedes Classe A Automatique,

GBP 1200 for Hyundai Tucson,

GBP 1200 for Suzuki Vitara,

GBP 2500 for E2 Volvo Ex30,

GBP 1200 for Skoda Karoq,

GBP 1000 for Ford Kuga,

GBP 1200 for Volkswagen Caddy,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Skoda Octavia,

GBP 1200 for Skoda Octavia,

GBP 1200 for Bmw 116,

GBP 1000 for Nissan Juke,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Mercedes E200,

GBP 2500 for Mercedes Gle,

GBP 2000 for Toyota Land Cruiser Prado,

GBP 1500 for Volvo Xc90-4wd,

GBP 1500 for Renault Traffic,

GBP 1500 for Q Ford Transit,

GBP 1500 for Class E,

GBP 1000 for Volkswagen Up,

GBP 1500 for Audi A4,

GBP 1500 for Mercedes Glc,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for Audi A5 4x4 Convertible Gps,

GBP 2500 for Mercedes V Class-diesel,

GBP 1500 for Audi A6,

GBP 2500 for Volkswagen T-roc,

GBP 1200 for Peugeot 408,

GBP 1500 for Ford Kuga,

GBP 1200 for Kuga Winter Tyres,

GBP 1200 for Opel Vivaro,

GBP 1200 for Ford Transit 350l,

GBP 1500 for Nissan Evalia,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Model Y Lr-electric,

GBP 1400 for Mercedes-benz Classe V,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5 Xdrive 45e 394cv Hyb,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Bmw X5,

GBP 3000 for Maserati Grecale,

GBP 5000 for Jeep Wrangler Rubicon Convertible,

GBP 5000 for Ferrari 812 Gts,

USD 0 for other car models.

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1700 for ,

GBP 2800 for ,

GBP 3500 for ,

GBP 1000 for ,

Third Party Liability Insurance Excess differs by car model:

GBP 0 for ,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Heathrow Airport T5

1.1 mi from Heathrow Airport T1-T4

1.1 mi from Heathrow Airport

Railway Stations

0.8 mi from Heathrow Terminal 5

1 mi from Heathrow Terminals 2 & 3

1.8 mi from Heathrow Terminal 4

Hotels

12.2 mi from Copthorne Tara Hotel London Kensington

12.4 mi from Seraphine London Kensington Garden Hotel

12.6 mi from Millennium Gloucester Hotel London

Other Landmarks

10.1 mi from Hyde Park

15 mi from Trafalgar Square

15.1 mi from Big Ben

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 51.4796 -0.474197

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 9.0
Vehicle cleanliness: 9.4
Spaciousness: 8.8
Counter staff: 8.0
Pick-up location: 8.8
Drop-off location: 8.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

C.Bondin
London
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Like: Smooth transaction. Loved the option to by full tank of fuel and return it empty.
Dislike: N/A
Read More >
Micha
London
8.7 /10 Very good
Reviewed: Wednesday, May 13, 2026
Hertz wa able to provide us excellent service through upgrading our booking. I therefore would like to thank Nisha for her excellent customer service and support.
Read More >
S.Ma
London
7.7 /10 Good
Reviewed: Wednesday, May 13, 2026
When I try to pick-up the car, they required insurance even I paid for super cover insurance. I have used this application several times, and I always using super cover. But they said I paid for other company. I can not understand this situation. So I had no choice and went trip without insurance. It was very terrible experience.
Read More >
M.Veen
London
5.7 /10 Average
Reviewed: Wednesday, May 13, 2026
Due to a flight change (out my control), I arrived 5 hours earlier than expected. Although, I have a 7 month old baby, the initial view of check-in desk staff was for us to wait a total of 5 hours before we were able to pick-up the car (unless I was willing to pay for an upgrade). Only after speaking to the manager, who clearly understood that you can't have a 7 month-old baby waiting for 5 hours, we were offered a small SUV that was immediately ready. Somehow this car was ready, while originally it wasn't available. This was appealing and this made the whole experience pretty bad.
Read More >
E.Roscoe
London
7.3 /10 Good
Reviewed: Wednesday, May 13, 2026
Early pick up on day of arrivel could have been better. I would have offered to pay it.But to say i would have to upgrade as they did,nt have a car in my range was a bit upseting.
Read More >
Trev D
London
9 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Had to wait for shuttle bus and customers already there but not too bad
Read More >
R.NAYLOR
London
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The car was great , very economical and a very comfortable ride,shuttle bus to and from airport was very efficient.
Read More >
P.West
London
9.7 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Long wait time to receive car and initially took them a qhile to locate the car as it had been moved.
Read More >
Matt
London
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Great service, complimentary upgrade as well!
Read More >
My Account
London
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
very nice
Read More >