TOP RENTAL, Auckland Airport Depot Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

TOP RENTAL - Auckland Airport Depot Information, Car Rental Instructions & Policies

Address

40 Ascot Rd, Mangere, Auckland 2022, New Zealand

Telephone

+64276682628

Pick-up Instructions

The TOP RENTAL - Auckland Airport Depot car rental location is located out of the airport

Please contact the staff to pick you up to TOP RENTAL - Auckland Airport Depot car rental when you arrived.

Call us on 0064 276682628 once ready for shuttle pick up between 9am - 6pm Monday to Sunday. $50 NZD after hours service will be charged from 18:01 to 20:00. For international airport: Please exit through Door 4, and follow 'Off-site shuttle transfer' sign to shuttle picking up point. Do NOT go inside of new transport hub building in front of door 4. For domestic airport: Please wait outside of door 8 (outside of Jetstar counter), shuttlebus will stop in front of you. Please note: Valid original physical driver license and English Translation (if driver license is non-English) are required for collecting your car. $1,000 NZD pre-authorization deposit will apply on driver’s valid credit card (Visa or Mastercard ONLY, NO debit card).

Drop-off Instructions

Please ensure that on the day of drop-off, you refuel the vehicle at the designated petrol station. The addresses for the petrol stations are: Waitomo Fuel Station at 33 Richard Pearse Drive, Māngere, Auckland, or Mobil Fuel Station at 747 Massey Road, Māngere, Auckland. After refueling, return the vehicle to our store located at 40 Ascot Road, Māngere, Auckland. Please keep the petrol receipt as failure to fully refuel will result in a $30 NZD service charge. Our staff will require 15-30 minutes to inspect the vehicle before sending you to the airport in a timely manner. We recommend allowing at least 3 hours before international flights and 2 hours before domestic flights for the return of the vehicle. Avoid parking the vehicle inside the airport to avoid additional charges. Our store operates from Monday to Sunday, 9:00 am to 6:00 pm local time. An after-hours service fee of $50 NZD will be applied for returns between 18:01 to 20:00. Thank you.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Plesase note that Top Rentals not accept using Australian license P, including P1 (Red) + P2 (Green) and New Zealand restricted licence to pick up.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

TOP RENTAL does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.2 mi from Auckland Airport

Railway Stations

8.9 mi from Britomart Train Station

Hotels

0.2 mi from Naumi Auckland Airport

4.9 mi from Allenby Park Hotel

8 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

6.8 mi from Mount Eden Domain

8.9 mi from Sky Tower

9.1 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL

Map view of TOP RENTAL Store Location

coordinates: -36.972918172315 174.78325399577

Location Images

TOP RENTAL-Auckland Airport Depot-189978-store

The Rental Desk

TOP RENTAL-Auckland Airport Depot-189978-pickup_guide

Pickup Sign

Guest Reviews

Total points： 9.7 / 10 Excellent

Vehicle condition: 5.9
Vehicle cleanliness: 5.6
Spaciousness: 5.8
Counter staff: 6.2
Pick-up location: 5.6
Drop-off location: 5.7
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

D.Thurston Crow
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Efficient, friendly, easy.
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J.Molnar
Auckland
9.8 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: The staff were extremely friendly and accommodating. I'm very appreciative!
Dislike: I returned the vehicle after dark, and passed the drop-off point several times in the dark. I eventually had to call and he came out and signaled me, so then everything was fine.
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J.Frankham
Auckland
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent Car for Our Trip and Powerful for over 600kms
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Cezary
Auckland
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Top Rental pick up and drop of process was smooth and quick. Office was very efficient and friendly. We've had Nissan Tidda for week. Car was in good condition, very spacious and economical. I would highly recommend this Top Rental branch.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Glad I went with this small company. No charge for adding a second driver. The staff was extremely quick to respond to my emails and pick up and drop off was quick and simple. Prices were very reasonable and got really great personalized service you won't find with the larger rental companies. The car was relatively low mileage and good condition.
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Anonymous
Auckland
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great job, process was easy just how I like it
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R.Cook
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service person was excellent. I was sorry I had no local currency left as he deserved a tip for his service. Tipping is rare and only for exceptional service in Australia.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Genuinely pleasant experience renting from Top Cars in Auckland. No hard sell of any upgrades to insurance or extras. Instead got a pep talk on driving in New Zealand! Fully recommend
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J.Hepworth
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent staff, very helpful. Great car probably the best service and car I have hired in Nz.
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Y.Lu
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good service! Nice trip.
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K.NEWLAND
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
A complimentary upgrade was a bonus. Very professional courteous and friendly to deal with. Great prices and I would definitely recommend them
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Easy rental
Auckland
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy rental, would book again
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F.Xie
Auckland
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very clean car and conditions were expected. Great service from the Top Rental team.
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P.Stewart
Auckland
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff were excellent honest and very reassuring. Car was an older model, which we asked for, but clean and in good nick and a great price. thank you TT. We will definitely use top rental next trip.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very helpful and friendly staff
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Bob
Auckland
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
The car was better than expected given the cost. A slight smell in the car but overall it was clean. Very happy to use again.
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Nick Taylor
Auckland
7.7 /10 Good
Reviewed: Sunday, November 9, 2025
Only one person doing pickup and paperwork. Good price, car clean.
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H.Ma
Auckland
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Car was in good condition, staff friendly and helpful. Being picked up at the airport in the car bypassed the process of needing to transfer bags. The only hard part was looking for the car in the passenger pickup, not a van with signage.
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J.Hepworth
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Awesome customer service. Easy process on pick up makes it fast to hire the vehicle and be on your way. Great fleet of vehicles. Will always use Top Rental when I hire in New Zealand.
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Jeanine Hepworth
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very accommodating staff, came in early so I could drop off the vehicle early to catch a flight. Fast and efficient drop off and pick up process. Excellent customer service!!
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l.crewther
Auckland
7.7 /10 Good
Reviewed: Sunday, November 9, 2025
It did take a while to get our car as traffic was heavy. We did notice a strong cigarette smell especially in the back seat and as there were no other vehicles available we had to purchase a hanging deodorant to erase the smell.
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J.Hepworth
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service
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M.Dudley
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent value and service, would use again
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
A great little crew offering good, inexpensive cars and friendly service.
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W.Critchfield
Auckland
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
This is not a 24 hr pick up and drop off location but worked fine for us.
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Anonymous
Chiang Mai
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Smooth process and car was in good condition. Enjoyed our ride throughout our whole journey on North Island.
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H.Kwan
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car is good and the staffs are very friendly and helpful. Good condition of the car and good price. Will come again.
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C.CHUNG
Auckland
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great car and service.
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K.Smith-Roberts
Auckland
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff were very helpful and friendly. The only criticism was that the car entertainment system was in another language as it was an imported car. We were unable to play the radio or Bluetooth our phones to play music. GPS was also unusable. It was a lovely car in all other ways though.
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S.Reihana
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Amazing customer service. Received free upgrade
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C.Ikitule
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Awesome service and vehicles
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P.Vilardo
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff was so friendly and helpful I would definitely go with them again
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J.Shoubridge
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was perfect, better than expected, easy pick up and drop of to the airport, we will definitely use again
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J.Hepworth
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Always great service by the Top Rental team. I was able to extend my rental without any issue. Very helpful staff. Definitely recommend TopRental for rentals in New Zealand.
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fifita1014@gmail.com
Auckland
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very good job
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Anonymous
Auckland
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Daman was really helpful. He made sure everything was great and dropped us off the airport in the same vehicle which reduced one extra loading of luggage. Great service.
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I.Vieira Lopes
Auckland
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
I think you need better signage at the road front but otherwise great experience
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Anonymous
Auckland
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Extended rental with no issues which was very helpful.
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J.Taka
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very helpful service via phone and face to face. Was flexible in pick up and drop off, very clear with instructions on using the vehicle, and was keen to answer any queries we had. I will use Top Rental every time I look at a rental vehicle.
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S.Adams
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Top rental had excellent service! Fei (tony) does an awesome job and provided top service. Car was immaculate and very good to drive. Definitely recommend top rental to anyone.
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Hayden
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything was fantastic. Great car. Excellent customer service. They even lent me some sunglasses for the journey as I forgot mine.
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A.McInnes
Auckland
8.3 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff was amazing. They really looked after me after my flight was 5 hours delayed.
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R.Landreth
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service and we got an upgrade. Would highly recommend.
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R.Finlay
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great services. Excellent customer service, Fei looked after us. 10/10 would recommend
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J.Hepworth
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
LOVE TOP RENTAL
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Tracy
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Top Rental were first class. Easy and quick pick up and drop off at Auckland airport. Car was new and in excellent condition. Exceptional service.
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Aran Whelan Byrne
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great rental car. Very new and clean. One of the best rental cars I have driven. Brilliant service as well by staff.
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B.Toia
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Lovely staff. Car had some nice touches like a phone holder and car charger with double USB ports, which I usually have to bring myself. Would definitely hire again x
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Dom Hayden
Auckland
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
excellent customer service!
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C.Orman
Auckland
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff is very accommodating, the car is excellent.
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D.TRUJILLO
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great rental company- highly recommended. They were personable with excellent service. I can't think of a rental experience better than this.
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N.Sadykova
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It's a lovely car, exactly what I was looking for and it even has a phone holder.
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Jim Walsh
Auckland
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was older than expected but ran well. Service was very good.
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D.Kennedy
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very easy to deal with with will use again
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A.Nicholson
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Top Rental were great to deal with. Prompt pickup, near new vehicle, easy dropoff and no pressure to buy unwanted insurance.
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Pamela Crofts
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Valentine Johnston(e)
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff member Fei was excellent! He gave me a lot of useful advice!
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Chasel Martha
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service attitude. Timely airport pick-up and drop-off. Easy communication during the vehicle exchange.
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Tracy Mary
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very quick and convenient, the return process was smooth without any hassle.
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Ed Geordie
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly recommended! Saves time and effort!
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Everley Burke
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Friendly attitude, smooth communication
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Mike Sally
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent. They patiently explained the traffic rules to us. They also provided round-trip transfers, which is something the local companies don’t offer. The car was in great condition and very new. Overall, it’s a positive review.
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Adonis Stella
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The owner Fei personally came to pick me up, very warm and welcoming.
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Louis Barney
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The owner is very friendly!
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Noah Gus
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There will be someone to pick you up at the airport, making everything very convenient and smooth! Be safe with the right-hand drive!
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Bert Holt
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They picked us up right after our flight. The car they drove was the same one we rented. After completing the paperwork at the shop, we drove off without having to carry our luggage again.
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Myrna Monroe
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service!
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Ogden Gard(i)ner
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Customer service was easy to contact, responses were timely and accurate, reception was warm, and the process was quick. Overall, it is a trustworthy company.
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Monroe Henley
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied. The pick-up and drop-off process was convenient, the shuttle service was quick, and the staff were very friendly.
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Miles Bell
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was absolutely five stars. They contacted me several days in advance to inform me of all the necessary and important details about picking up the car. They were extremely patient in answering all my questions (even those unrelated to car rental). On the day of pickup, I arrived at the rental office a bit earlier than scheduled, and they immediately started the procedures without making me wait. They carefully explained the terms that renters usually overlook. Very attentive.
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Jared Swift
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Stacey
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Lesley Chesterton
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
This is a new car rental company with only one staff member. There was a slight delay during pick-up and drop-off due to some minor issues, but the service was still very good. There were few formalities for picking up the car and almost nothing to fill out, so I got the car quickly. The car's condition was good with just over 40,000 kilometers on it, and it was fuel-efficient, consuming slightly over 4 liters per 100 kilometers.
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Boris Robert
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied. The service felt like family.
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Belinda Alsop(p)
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service
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Muriel Aldington
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Communication was smooth, the attitude was great, and they were very responsible.
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L.Cid
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Topnotch easy communication. Very helpful and friendly staff.
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K.Martin
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Car meet our expectations and Top Rental Consultant was friendly, helpful and professional . Would recommend TOP RENTAL
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Pamela Douglas(s)
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They picked us up from the airport and dropped us off there at the end. The car inspection process was quick. They even helped us recommend travel plans. A very nice car rental experience! The owner was very enthusiastic. It was a pleasant experience! Thank you!
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Erica Grant
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent, and the store owner was very friendly.
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Odelia Lucius
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Renee Adolph
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Everley Burke
Auckland
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Pretty good, the service attitude was friendly.
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Armand Church
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very polite and also shared some tips on local driving considerations.
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Astrid Owen
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The owner is friendly, and the pick-up and drop-off procedures are very quick.
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Novia Wodehous
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Sabina Michael
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent, highly recommended!
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Henry Reed
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
During my trip to two countries in the Southern Hemisphere, this rental company provided the best service by far!
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Joshua George
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service.
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JEQEEQ
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great cars at very good prices. Shuttle transport arrives at the airport pick-up area within minutes once Top Rental has been contacted to notify arrival. Staff are the best!
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Arno Harriman
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff was very enthusiastic, explaining all the details and precautions on the way to pick up the car, just like introducing their own child. The service was excellent!
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Len Carter
Auckland
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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