Alamo, Geneva Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Renault Clio
Economy
US$71.00/day
Rent a car
- Collision Damage Waiver & TP
Volkswagen Golf
Compact
US$72.00/day
Rent a car
- Collision Damage Waiver & TP
Mini Cooper
Economy
US$74.00/day
Rent a car
- Collision Damage Waiver & TP
Renault Captur
Small SUV
US$77.00/day
Rent a car
- Collision Damage Waiver & TP
Nissan Juke
Small SUV
US$78.00/day
Rent a car
- Collision Damage Waiver & TP
Peugeot 2008
Small SUV
US$79.00/day
Rent a car
- Collision Damage Waiver & TP
Peugeot 308 Estate
Wagon
US$83.00/day
Rent a car
- Collision Damage Waiver & TP
- BMW 1 Series
  US$85.00/day
- Opel Astra Estate
  US$88.00/day
- Peugeot 3008
  US$88.00/day
Show other 35
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- Alamo Geneva Airport（Swiss Side）(GVA) Skoda Octavia Estate Rental
  US$91.00/day

Alamo - Geneva Airport Information, Car Rental Instructions & Policies

Address

GENEVA AIRPORT, LE GRAND-SACONNEX, 1218, CH

Telephone

+410848445522

Pick-up Instructions

The Alamo - Geneva Airport car rental location is in terminal

You can walk to the counter of Alamo - Geneva Airport car rental.

After arriving, remain on Swiss side of airport and follow signs to on site rental cars counter. After leaving with contract in hand, exit the building and take the rental car shuttle to the P51 car park and proceed to the kiosk to complete the contract.

Drop-off Instructions

Please follow the Car Rental Return sign to P51 parking. Once enter P51 gate, keep right and enter through the gate with car rental companies logos. GPS address: Geneva Airport (SWISS SIDE) parking P51, 1215 Meyrin, Switzerland. Google map link: https://maps.app.goo.gl/39PfDtqquw5cE5bYA

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:30 -23:30	06:30 -23:30	06:30 -23:30	06:30 -23:30	06:30 -23:30	06:30 -23:30	06:30 -23:30

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Other car models Pack up ^	100% of the rental car rate plus CHF 3000	30-60
Jeep Avenger Ford Focus Volkswagen Taos Suzuki Jimny-4wd Jeep Renegade Hyundai Kona Electric Or Similar Proton X70 Or Similar Vw T-cross Mini Cooper Convertible Opel Astra Peugeot 308 Polestar 2 Bmw Serie 1 35 Tfsi Sportback Opel Corsa Renault Clio Show more > Jeep Avenger Ford Focus Volkswagen Taos Suzuki Jimny-4wd Jeep Renegade Hyundai Kona Electric Or Similar Proton X70 Or Similar Vw T-cross Mini Cooper Convertible Opel Astra Peugeot 308 Polestar 2 Bmw Serie 1 35 Tfsi Sportback Opel Corsa Renault Clio Mini Cooper Automatic O Similar Chery Tiggo 8 Pro Or Similar E Peugeot 408 Nissan Rogue Jeep Renegade 1.3 4wd Wt Automatic Or Similar Mn - Large Suv Nissan Qashqai Skoda Kodiaq 7 Seats Seat Leon Sw Or Similar Ford Mondeo Skoda Octavia-4wd Renault Twingo Pack up ^	100% of the rental car rate plus CHF 2000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Hungary, Luxembourg, Austria, Greece, Germany, Italy, Norway, Czech Republic, Slovakia, Slovenia, Belgium, France, Poland, Sweden, Netherlands, Portugal, Spain, Bulgaria, Cyprus, Denmark, Estonia, Finland, Ireland, Latvia, Lithuania, Malta, Romania, Croatia, Liechtenstein

Not allowed:

Taking rental cars to following countries is not allowed:
Albania, Belarus, Bosnia and Herzegovina, Moldova, Montenegro, North Macedonia, Russia, Turkey, Ukraine, Kosovo

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

CHF 1500-5000 for other car models.

CHF 1500 for Ford Expedition Max Or Similar-4wd,

CHF 1500 for Proton X70 Or Similar,

CHF 1500-5000 for Jeep Avenger,Nissan Rogue,-4wd,

CHF 1500 for Ford Focus,Vw T-cross,

CHF 1500 for Renault Twingo,

CHF 1500 for Renault Clio,

CHF 1500 for Opel Corsa,

CHF 1500 for Ford Focus,

CHF 1500 for Jeep Avenger,

CHF 1500 for Opel Astra,

CHF 1500 for Peugeot 308,

CHF 1500 for Mini Cooper Convertible,

CHF 1500 for Volkswagen Taos,

CHF 1500 for E Peugeot 408,

CHF 1500 for Chery Tiggo 8 Pro Or Similar,

CHF 1500 for Seat Leon Sw Or Similar,

CHF 1500 for Ford Mondeo,

CHF 1500 for Nissan Rogue,

CHF 1500 for Skoda Kodiaq 7 Seats,

CHF 3000 for F3 Vw Passat,

CHF 3000 for Mercedes-benz B-class Aut,

CHF 3000 for Volkswagen Tiguan Aut,

CHF 3000 for Vw Touran 7 Seater,

CHF 3000 for Ford Taurus,

CHF 3000 for Peugeot Traveller 9 Seats,

CHF 3000 for Ford Expedition,

CHF 3000 for Volkswagen Arteon Shooting Break,

CHF 3000 for Opel Crossland Or Similar,

CHF 3000 for Hiace 12 Seats,

CHF 3000 for Ford Transit 12-passenger Van Rwd Or Similar,

CHF 3000 for Porsche Macan,

CHF 3000 for Peugeot 206 Van Or Similar,

CHF 1500 for Bmw Serie 1,

CHF 1500 for 35 Tfsi Sportback,

CHF 1500 for Nissan Qashqai,

CHF 1500 for Suzuki Jimny-4wd,

CHF 1500 for Hyundai Kona Electric Or Similar,

CHF 3000 for -4wd,

CHF 1500 for Mini Cooper Automatic O Similar,

CHF 3000 for Skoda Octavia-4wd,

CHF 3000 for Mercedes-benz Gle Or Similar-4wd,

CHF 3000 for Mercedes Vito-4wd,

CHF 3000 for V90 Cc Awd-4wd,

CHF 3000 for Bmw 3 Series-4wd,

CHF 1500 for Vw T-cross,

CHF 1500 for Jeep Renegade 1.3 4wd Wt Automatic Or Similar,

CHF 1500 for Mn - Large Suv,

CHF 1500 for Jeep Renegade,

CHF 3000 for Mercedes E-class Convertible,

CHF 3000 for Tesla Model X,

CHF 3000 for Tesla Model Y Electric,

CHF 1500 for Polestar 2,

CHF 1500 for Toyota Fortuner-4wd,

CHF 1500 for Skoda Karoq,

CHF 3000 for Bmw Ix3-4wd,

CHF 1500 for Jeep Avenger,Ford Focus,Volkswagen Taos,Suzuki Jimny-4wd,Jeep Renegade,Hyundai Kona Electric Or Similar,Proton X70 Or Similar,Vw T-cross,Mini Cooper Convertible,Opel Astra,Peugeot 308,Polestar 2,Bmw Serie 1,35 Tfsi Sportback,Opel Corsa,Renault Clio,Toyota Fortuner-4wd,Mini Cooper Automatic O Similar,Chery Tiggo 8 Pro Or Similar,E Peugeot 408,Nissan Rogue,Jeep Renegade 1.3 4wd Wt Automatic Or Similar,Mn - Large Suv,Nissan Qashqai,Skoda Kodiaq 7 Seats,Seat Leon Sw Or Similar,Ford Mondeo,Renault Twingo,Ford Expedition Max Or Similar-4wd,Skoda Karoq,

CHF 3000 for Ford Taurus,Ford Expedition,Bmw Ix3-4wd,Peugeot Traveller 9 Seats,Volkswagen Arteon Shooting Break,-4wd,Skoda Octavia-4wd,Peugeot 206 Van Or Similar,Mercedes-benz Gle Or Similar-4wd,Mercedes E-class Convertible,Mercedes Vito-4wd,V90 Cc Awd-4wd,Ford Transit 12-passenger Van Rwd Or Similar,Tesla Model X,Opel Crossland Or Similar,Porsche Macan,Hiace 12 Seats,Bmw 3 Series-4wd,Mercedes-benz B-class Aut,Volkswagen Tiguan Aut,Vw Touran 7 Seater,F3 Vw Passat,-4wd,Tesla Model Y Electric,Maserati Levante-4wd,

Theft Insurance Excess differs by car model:

CHF 1500 for Ford Expedition Max Or Similar-4wd,

CHF 1500 for Proton X70 Or Similar,

CHF 1500-5000 for other car models.

CHF 1500-5000 for Jeep Avenger,Nissan Rogue,-4wd,

CHF 1500 for Ford Focus,Vw T-cross,

CHF 1500 for Renault Twingo,

CHF 1500 for Renault Clio,

CHF 1500 for Opel Corsa,

CHF 1500 for Ford Focus,

CHF 1500 for Jeep Avenger,

CHF 1500 for Opel Astra,

CHF 1500 for Peugeot 308,

CHF 1500 for Mini Cooper Convertible,

CHF 1500 for Volkswagen Taos,

CHF 1500 for E Peugeot 408,

CHF 1500 for Chery Tiggo 8 Pro Or Similar,

CHF 1500 for Seat Leon Sw Or Similar,

CHF 1500 for Ford Mondeo,

CHF 1500 for Nissan Rogue,

CHF 1500 for Skoda Kodiaq 7 Seats,

CHF 3000 for F3 Vw Passat,

CHF 3000 for Mercedes-benz B-class Aut,

CHF 3000 for Volkswagen Tiguan Aut,

CHF 3000 for Vw Touran 7 Seater,

CHF 3000 for Ford Taurus,

CHF 3000 for Peugeot Traveller 9 Seats,

CHF 3000 for Ford Expedition,

CHF 3000 for Volkswagen Arteon Shooting Break,

CHF 3000 for Opel Crossland Or Similar,

CHF 3000 for Hiace 12 Seats,

CHF 3000 for Ford Transit 12-passenger Van Rwd Or Similar,

CHF 3000 for Porsche Macan,

CHF 3000 for Peugeot 206 Van Or Similar,

CHF 1500 for Bmw Serie 1,

CHF 1500 for 35 Tfsi Sportback,

CHF 1500 for Nissan Qashqai,

CHF 1500 for Suzuki Jimny-4wd,

CHF 1500 for Hyundai Kona Electric Or Similar,

CHF 3000 for -4wd,

CHF 1500 for Mini Cooper Automatic O Similar,

CHF 3000 for Skoda Octavia-4wd,

CHF 3000 for Mercedes-benz Gle Or Similar-4wd,

CHF 3000 for Mercedes Vito-4wd,

CHF 3000 for V90 Cc Awd-4wd,

CHF 3000 for Bmw 3 Series-4wd,

CHF 1500 for Vw T-cross,

CHF 1500 for Jeep Renegade 1.3 4wd Wt Automatic Or Similar,

CHF 1500 for Mn - Large Suv,

CHF 1500 for Jeep Renegade,

CHF 3000 for Mercedes E-class Convertible,

CHF 3000 for Tesla Model X,

CHF 3000 for Tesla Model Y Electric,

CHF 1500 for Polestar 2,

CHF 1500 for Toyota Fortuner-4wd,

CHF 1500 for Skoda Karoq,

CHF 3000 for Bmw Ix3-4wd,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Geneva Airport（Swiss Side）

Railway Stations

1.9 mi from Gare De Geneve-Secheron

Other Landmarks

2.7 mi from Bains Des Paquis

3.1 mi from Waterfountain

CHECK RATES

Map view of Alamo Store Location

coordinates: 46.229679 6.106683

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 4.4
Vehicle cleanliness: 4.2
Spaciousness: 4.0
Counter staff: 4.1
Pick-up location: 3.8
Drop-off location: 3.8
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Anonymous
Geneva
10 /10 Excellent
Reviewed: Wednesday, June 24, 2026
The front desk staff were really warm and welcoming. The car was in great condition with only 12,000 km on it, and it was a fully loaded hybrid, super fuel-efficient. All the luggage for our family of three fit in easily. The smart driver-assist features made driving on the highway feel much safer. I’ll definitely go with QEEQ again next time.
Read More >
Ann Brewster
Geneva
10 /10 Excellent
Reviewed: Friday, October 17, 2025
Easy to locate at Geneva Airport. The car provided was a different brand but very new and had no issues driving. Highway tolls are already included, highly recommended! Make sure to bring a USB cable.
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Patrick
Geneva
10 /10 Excellent
Reviewed: Wednesday, October 15, 2025
Alamo offers good value for money.
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Colbert Peacock
Geneva
10 /10 Excellent
Reviewed: Friday, October 10, 2025
It might be because I arrived early, there was only one staff member, and the wait was a bit long.
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Prima Maltz
Geneva
10 /10 Excellent
Reviewed: Saturday, August 23, 2025
The car rental company is pretty good and efficient. Both QEEQ and Alamo provided excellent service. However, the car we received for this trip had issues. The Renault Clio's radio suddenly turned its volume to the maximum while driving on the highway, which was incredibly loud and dangerous, and we couldn't adjust it. After several minutes, the issue disappeared when we slowed down, but we didn't dare to use the car's system for the rest of the journey.
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Geoffrey Fanny
Geneva
4 /10 Average
Reviewed: Wednesday, June 4, 2025
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Corey
Geneva
10 /10 Excellent
Reviewed: Thursday, May 22, 2025
Very satisfied, the process was quick, and the customer service attitude was excellent.
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Cornelius Webb
Geneva
10 /10 Excellent
Reviewed: Monday, May 19, 2025
Good service, minimal upselling, and free car upgrade.
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Justin Maugham
Geneva
6 /10 Average
Reviewed: Monday, April 28, 2025
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V.Lev
Geneva
10 /10 Excellent
Reviewed: Wednesday, March 19, 2025
The car was absolutely new and good, service very nice. Thanks!
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Anonymous
Geneva
9 /10 Excellent
Reviewed: Wednesday, February 12, 2025
The car was a little bigger than ordered. The only small complain is that we arrived half an hour earlier and the car was not ready then, we had to wait.
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Tyrone Kelsen
Geneva
2 /10 Poor
Reviewed: Wednesday, December 25, 2024
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Bowen Carroll
Geneva
10 /10 Excellent
Reviewed: Sunday, December 15, 2024
Very good, hardly any waiting time, and the staff processed everything very quickly.
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Penny DuBois
Geneva
2 /10 Poor
Reviewed: Wednesday, December 4, 2024
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Clarence Yerkes
Geneva
10 /10 Excellent
Reviewed: Wednesday, October 23, 2024
Very good
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Emmanuel Field
Geneva
10 /10 Excellent
Reviewed: Friday, October 18, 2024
The car is great to drive, has CarPlay, and a rearview camera.
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Sigrid Luke
Geneva
10 /10 Excellent
Reviewed: Thursday, October 3, 2024
Good.
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Cornelia Palmer
Geneva
10 /10 Excellent
Reviewed: Wednesday, September 18, 2024
Satisfied
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Dempsey Aled(k)
Geneva
8 /10 Very good
Reviewed: Wednesday, August 7, 2024
Pretty good.
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Beck Maggie
Geneva
8 /10 Very good
Reviewed: Monday, July 15, 2024
Alamo and Enterprise share the same counter, resulting in very long wait times. Cars cannot be picked up early. Next time I'll choose Europcar.
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Todd Southey
Geneva
10 /10 Excellent
Reviewed: Friday, July 12, 2024
Acceptable
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McLarens
Geneva
10 /10 Excellent
Reviewed: Sunday, July 7, 2024
Geneva airport car rental is pretty easy inc with Alamo
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Joanne Spencer
Geneva
10 /10 Excellent
Reviewed: Saturday, June 29, 2024
Fast service, no extra charges.
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Griselda Eddie
Geneva
10 /10 Excellent
Reviewed: Wednesday, May 8, 2024
This was my first time renting a car abroad and I am very satisfied.
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Jeremy
Geneva
8.7 /10 Very good
Reviewed: Friday, March 8, 2024
The Jeep I booked was not available so they offered a BMW 1 series instead. The car was a good drive
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Roderick Crofts
Geneva
4 /10 Average
Reviewed: Friday, February 23, 2024
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Ferdinand Bart
Geneva
10 /10 Excellent
Reviewed: Sunday, January 7, 2024
Excellent service, the car recommended by the counter staff was very new, easy to handle, and extremely fuel-efficient.
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Nicola Billy
Geneva
10 /10 Excellent
Reviewed: Friday, December 29, 2023
A very reliable car rental company
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August Bessemer
Geneva
10 /10 Excellent
Reviewed: Saturday, December 16, 2023
Extremely satisfied
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Busyworkingmum
Geneva
10 /10 Excellent
Reviewed: Tuesday, August 1, 2023
We didn't realise we had to check in at the desk in the airport first of all, as in Spain when there is a shuttle bus you normally don't need to check in at the airport. We just got the shuttle back and checked in at the airport. We will know next time! Staff were very friendly and efficient, we got a free upgrade and the car was outstanding for our family journey to the mountains in France. They were also very helpful when my husband and child left items in the car and we got them back. We also got a phone call a few days in to check all was OK with the car.
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S.Schiff
Geneva
10 /10 Excellent
Reviewed: Monday, March 13, 2023
Everything was quick (pick-up and drop-off) and without a single problem
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Stutts
Geneva
9.7 /10 Excellent
Reviewed: Monday, January 16, 2023
Excellent service, free upgrade and contactless drop off. All very good.
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Elvin Leck
Geneva
9 /10 Excellent
Reviewed: Wednesday, December 14, 2022
What I liked: I like the service provided by Ms Rim Rebai at the Alamo counter at Geneva airport for the followings: 1. Considerate to check with me if I have already had my own accident insurance, I need not buy additional policy from Alamo. 2. Offered me a new Hyundai Tucson from a Seat Arona as it was not available on-line yet without having to sound pushy. 3. Offered me her work email contact in case I could not get through the emergency contact to address my concern. 4. She was even able to help me with my SIM card issue by referring me to the Lycamobile kiosk within the airport when I had a connection problem. 5. The new SUV has many safety features and is amazingly easy to drive. It provided me and my family members a safe ride for our 18-days trip in Switzerland and France. I am glad I chose this upgrade. What I did not like about: 1. The new car did not have an English language manual. The staff at carpark P51 also could not locate the English version but he was helpful to help me with my queries about some new operating features with the car. 2. The car did not have floor mats which made cleaning difficult upon returning. 3. I had a punctured tyre at Obergoms on the 19 Nov 2022 but had problems contacting Alamo Tel. number +410848445522 and +410800440066 from 1129hrs to 1218hrs. It was only when I tried the email given by the counter staff that my call for help was received and arrangement for the roadside service made. 4. There was a minor miscommunication between Alamo and the roadside service provider with my contact number. Either Alamo had given a wrong contact number, or the service provider took down the number wrongly which resulted in much delay to the car tyre repair. I had to reschedule my itinerary for that day.
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d.taylor
Geneva
8.7 /10 Very good
Reviewed: Wednesday, November 9, 2022
the car was upgraded at no extra charge, and the counter staff were were polite
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J.Richards
Geneva
8 /10 Very good
Reviewed: Monday, November 7, 2022
Over 2 weeks later and i am still waiting on my deposit being returned. i sent them an email 3 days ago but have not heard back even though they said they would reply in 24 hours
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R.Ismail
Geneva
10 /10 Excellent
Reviewed: Monday, September 5, 2022
Very good
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F.Silhanek
Geneva
10 /10 Excellent
Reviewed: Sunday, July 17, 2022
We got this small Skoda SUV and we’ve been very happy with it
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Anonymous
Geneva
10 /10 Excellent
Reviewed: Saturday, February 29, 2020
Great
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Anonymous
Geneva
10 /10 Excellent
Reviewed: Saturday, February 29, 2020
Great service, very pleasant staff, especially to nice to the children.
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Anonymous
Geneva
10 /10 Excellent
Reviewed: Saturday, February 29, 2020
Great
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Anonymous
Geneva
10 /10 Excellent
Reviewed: Tuesday, December 17, 2019
Short wait on the line to finish paperworks, but everything went smoothly from pick up to drop off. Good customer service.
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Laurent
Geneva
6.3 /10 Average
Reviewed: Monday, November 25, 2019
The car was in really poor condition. Marks everywhere. That a shame to rent a car like this!!!
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Paul
Geneva
10 /10 Excellent
Reviewed: Wednesday, August 7, 2019
Good
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R.Gudelis
Geneva
10 /10 Excellent
Reviewed: Thursday, July 4, 2019
Car was great
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Stacey
Geneva
2 /10 Poor
Reviewed: Tuesday, July 2, 2019
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R.Williams
Geneva
9 /10 Excellent
Reviewed: Monday, April 22, 2019
Staff fine, rental desk easy to find. Quicker to walk, which we did, to the car location.
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M.Ellis
Geneva
9.7 /10 Excellent
Reviewed: Wednesday, April 17, 2019
The car was good. it was difficult to get a working child car seat
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m.rosenfield
Geneva
10 /10 Excellent
Reviewed: Friday, March 22, 2019
Great experience..clean new car
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Anonymous
Geneva
7.3 /10 Good
Reviewed: Monday, March 11, 2019
Car needs to be cleaned before handed to the customer
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S.Mosley
Geneva
8 /10 Very good
Reviewed: Tuesday, February 5, 2019
I explained I'd booked a manual car and they said unfortunately they only had automatics....i was offered a 'mini' manual but that would have been to small!!
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Anonymous
Geneva
7 /10 Good
Reviewed: Tuesday, February 5, 2019
Longest queues at Geneva airport. Car seat straps all tangled and staff couldn’t help for ‘safety reasons’. Took over 30 mins just to sort that out All car hire is in a busy multi storey car park with no space and no toilets
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Anonymous
Geneva
6.7 /10 Average
Reviewed: Sunday, February 3, 2019
The queue at arrival/pick-up was almost an hour because the Alamo desk only had one member of staff on it. We agreed to an upgrade but were only told about the net cost. We were not advised of the taxes and additional charges.
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Len Carter
Geneva
8 /10 Very good
Reviewed: Sunday, December 16, 2018
Everything was satisfactory except the extremely slow claims process, it took almost 3 months!
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D.Potts
Geneva
10 /10 Excellent
Reviewed: Sunday, June 10, 2018
Like: Great service and great car (Audi A4)
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Angelo Woolf
Geneva
10 /10 Excellent
Reviewed: Monday, May 21, 2018
The Europeans are generally quite friendly, and Switzerland, being a country with a well-developed service industry, had good reception.
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Lucy Sweet
Geneva
6 /10 Average
Reviewed: Monday, April 23, 2018
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Abbott Nahum
Geneva
10 /10 Excellent
Reviewed: Tuesday, October 4, 2016
Picked up two brand new Benz Vito cars from the airport with friends, no issues at all. The paperwork and car pickup process were quick, and there's a shuttle from the counter to the parking lot every 10 minutes. The pickup and return procedures were explained in detail, and no language issues as everything was communicated in English. Upon returning the car, there were some scratches on the rims and we were informed there would be compensation. They said the damage department would assess and deduct the cost from the credit card used for the reservation, and send the detailed bill to the provided email. It took about 7 business days to receive the charge information, which was split into two transactions. However, even after returning to my home country, I hadn't received the detailed email from the rental company and had to request it myself. This was a bit unsatisfactory.
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