Hertz, Geneva Airport Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Geneva Airport Information, Car Rental Instructions & Policies

Address

COINTRIN AIRPORT,CAR RETURN: AP PARKING P51,1215,CH

Telephone

022 7178080 / +022 7178074 / 022 7882405

Pick-up Instructions

The Hertz - Geneva Airport car rental location is in terminal

You can arrive of Hertz - Geneva Airport car rental by free shuttle bus.

Once you arrive at the baggages claims, please go through the customs. After follow the signage “Location de voitures / Car Rental” to reach our counter at Grould Floor.

Drop-off Instructions

Please follow the Car Rental Return sign to P51 parking. Once enter P51 gate, keep right and enter through the gate with car rental companies logos. GPS address: Geneva Airport (SWISS SIDE) parking P51, 1215 Meyrin, Switzerland. Google map link: https://maps.app.goo.gl/39PfDtqquw5cE5bYA

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:30	07:00 -23:30	07:00 -23:30	07:00 -23:30	07:00 -23:30	07:00 -23:30	07:00 -23:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes A, Mitsubishi Eclipse Cross, Chevrolet Suburban, Bmw 7er W/ Gps, S Class, Xc90 D5 Inscr4x4, Peugeot 206 Van

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

CHF 13.9/day

capped at CHF 139

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

CHF 25.03/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Germany France Italy Slovenia Liechtenstein Czech Republic Spain Luxembourg Hungary Show More Germany France Italy Slovenia Liechtenstein Czech Republic Spain Luxembourg Hungary Vatican City State The Republic of San Marino Croatia Netherlands Belgium Monaco Slovakia Austria	CHF 32.43 per rental
Norway Denmark Sweden	CHF 30 per rental

European Union residents driving into Austria for 8 days or more, please contact your Reservation Centre. The following fees will apply in case of any damages outside Switzerland: Administrative fee damage: 180.67 CHF (including tax) Administrative fee traffic fines: 110.41 CHF (including tax) Vehicle changeover: 752.79 CHF (including tax)

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Algeria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Egypt, Estonia, Georgia, Greece, Iceland, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Morocco, Romania, Russia, Serbia, Tajikistan, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Volvo V60 Matic Mercedes Cla Shooting Brake Bmw 7er W/ Gps Mercedes-benz Classe C Toyota Prado 4 Series Convertible Show More Volvo V60 Matic Mercedes Cla Shooting Brake Bmw 7er W/ Gps Mercedes-benz Classe C Toyota Prado 4 Series Convertible Subaru Outback Wagon Volkswagen Tiguan Allspace 7 Lug( D) Toyota Landcruiser--4wd S Class	Italy Czech Republic Poland Hungary Croatia Slovakia Slovenia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

CHF 1500-10000 for other car models.

CHF 2500 for Nissan Leaf,Opel Astra,Volkswagen Golf Vii,Ford Puma,Seat Leon St,Kia Ceed Estate,Compact,Jeep Renegade,Vauxhall Corsa,Kia Picanto,Vauxhall Corsa,Renault Kadjar Matic,Peugeot 5008,5 2,Fiat 500e,Kia Rio,

CHF 3000 for Citroen E-berlingo,Volkswagen Id3,Mercedes A Class,Cooper S Cabrio,Toyota Highlander,Kia Carnival,Ford Kuga,Mercedes-benz Evito,Skoda Octavia,Kia Ev6-electric,Ford Kuga,Mazda 6,Kia Sportage 4x4-4wd,Kia Sportage,Peugeot 5008,

CHF 5000 for Vw T-roc Aut. Cabrio,Mercedes A,Mitsubishi Pajero Sport,Volvo V60 Matic,Tray With Gates-diesel,Bmw Ix,Mercedes Eqv-electric-4wd,Mercedes Benz V-class,Mercedes Cla Shooting Brake,Bmw 7er W/ Gps,Mercedes-benz Classe C,Chevrolet Suburban,Toyota Prado,Subaru Outback Wagon,Xc90 D5 Inscr4x4,Volkswagen Tiguan Allspace 7 Lug( D),V1 Kia Ev6,S Class,Lexus Rx-hybrid,Mitsubishi Eclipse Cross,

CHF 2750 for Nissan Leaf,

CHF 2750 for Opel Astra,

CHF 2750 for Volkswagen Golf Vii,

CHF 3300 for Citroen E-berlingo,

CHF 2750 for Ford Puma,

CHF 5500 for Vw T-roc Aut. Cabrio,

CHF 2750 for Seat Leon St,

CHF 2750 for Kia Ceed Estate,

CHF 2750 for Compact,

CHF 3300 for Volkswagen Id3,

CHF 3300 for Mercedes A Class,

CHF 2500 for Jeep Renegade,

CHF 2750 for Vauxhall Corsa,

CHF 2750 for Kia Picanto,

CHF 3300 for Cooper S Cabrio,

CHF 3300 for Toyota Highlander,

CHF 3300 for Kia Carnival,

CHF 5500 for Volvo V60 Matic,

CHF 3300 for Ford Kuga,

CHF 3300 for Renault Kadjar Matic,

CHF 3300 for Mercedes-benz Evito,

CHF 3300 for Tray With Gates-diesel,

CHF 2750 for Peugeot 5008,

CHF 3300 for 5 2,

CHF 3300 for Skoda Octavia,

CHF 5500 for Bmw Ix,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Mercedes Benz V-class,

CHF 5500 for Mercedes Cla Shooting Brake,

CHF 5500 for Bmw 7er W/ Gps,

CHF 2750 for Fiat 500e,

CHF 2750 for Kia Rio,

CHF 5500 for Mercedes-benz Classe C,

CHF 5500 for Toyota Prado,

CHF 5500 for Subaru Outback Wagon,

CHF 5500 for Xc90 D5 Inscr4x4,

CHF 3300 for Kia Ev6-electric,

CHF 5500 for Volkswagen Tiguan Allspace 7 Lug( D),

CHF 3300 for Mazda 6,

CHF 3300 for Kia Sportage 4x4-4wd,

CHF 3300 for V1 Kia Ev6,

CHF 3300 for Kia Sportage,

CHF 5500 for Peugeot 5008,

CHF 5500 for S Class,

CHF 5500 for Lexus Rx-hybrid,

Theft Insurance Excess differs by car model:

CHF 2750 for Nissan Leaf,

CHF 2750 for Opel Astra,

CHF 2750 for Volkswagen Golf Vii,

CHF 3300 for Citroen E-berlingo,

CHF 2750 for Ford Puma,

CHF 5500 for Vw T-roc Aut. Cabrio,

CHF 2750 for Seat Leon St,

CHF 2750 for Kia Ceed Estate,

CHF 2750 for Compact,

CHF 3300 for Volkswagen Id3,

CHF 3300 for Mercedes A Class,

CHF 2500 for Jeep Renegade,

CHF 2750 for Vauxhall Corsa,

CHF 2750 for Kia Picanto,

CHF 3300 for Cooper S Cabrio,

CHF 3300 for Toyota Highlander,

CHF 3300 for Kia Carnival,

CHF 5500 for Volvo V60 Matic,

CHF 3300 for Ford Kuga,

CHF 3300 for Renault Kadjar Matic,

CHF 3300 for Mercedes-benz Evito,

CHF 3300 for Tray With Gates-diesel,

CHF 2750 for Peugeot 5008,

CHF 3300 for 5 2,

CHF 3300 for Skoda Octavia,

CHF 5500 for Bmw Ix,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Mercedes Benz V-class,

CHF 5500 for Mercedes Cla Shooting Brake,

CHF 5500 for Bmw 7er W/ Gps,

CHF 2750 for Fiat 500e,

CHF 2750 for Kia Rio,

CHF 5500 for Mercedes-benz Classe C,

CHF 5500 for Toyota Prado,

CHF 5500 for Subaru Outback Wagon,

CHF 5500 for Xc90 D5 Inscr4x4,

CHF 3300 for Kia Ev6-electric,

CHF 5500 for Volkswagen Tiguan Allspace 7 Lug( D),

CHF 3300 for Mazda 6,

CHF 3300 for Kia Sportage 4x4-4wd,

CHF 3300 for V1 Kia Ev6,

CHF 3300 for Kia Sportage,

CHF 5500 for Peugeot 5008,

CHF 5500 for S Class,

CHF 5500 for Lexus Rx-hybrid,

CHF 2750-5500 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Geneva Airport（Swiss Side）

Railway Stations

2 mi from Gare De Geneve-Secheron

Other Landmarks

2.7 mi from Bains Des Paquis

3.1 mi from Waterfountain

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 46.227303 6.103234

Location Images

Pickup Sign

Return Sign

Guest Reviews

Total points： 8.9 / 10 Very good

Vehicle condition: 0.1
Vehicle cleanliness: 0.1
Spaciousness: 0.1
Counter staff: 0.0
Pick-up location: 0.1
Drop-off location: 0.1
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

G.Narsilio Ferrero
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
The check in desk was manned by one one person, later by only two. Long queue. More than 35 min waiting.
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Violet Trollpoe
8 /10 Very good
Reviewed: Saturday, May 3, 2025
The on-site service at the pickup point was great. When we found the vehicle did not meet our needs, they replaced it for free after communication.
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Atwood Walsh
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Hertz's service in Switzerland has always been good. The only downside was that the car window got smashed when parked on the street in Montreux the next day. When we drove to Lausanne to change cars, there was no equivalent model available, and no discount was explained at that time. We had to send an email after the fact to find out how much cheaper it would be. Additionally, in the rush to swap the car (with broken windows and glass everywhere inside), we didn't fill up the gas tank. We had only used a quarter of the gas, but they charged nearly a full tank when settling the bill, which was quite unreasonable given the circumstances.
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Madeline Surrey
6 /10 Average
Reviewed: Saturday, May 3, 2025
The staff's service attitude was excellent and very patient, thumbs up! However, when I picked up the car, I found the cleanliness of the vehicle to be quite poor, much worse than Sixt. There was a lot of dust around the windows, dirt in the central storage compartment, and a thick, curly hair stuck in the cigarette lighter. That was quite gross!
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Aaron Ricardo
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Great service attitude. They provided a slightly larger car than what I originally booked. The car was new, with only 1500 miles, and was in excellent condition, equipped with GPS. It was a satisfying car rental experience.
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Robert Joseph
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
It's okay
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Amos Ella
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Big company, well-organized. They have the cheapest rental rates for child safety seats!
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Janet Webster
Geneva
2 /10 Poor
Reviewed: Saturday, May 3, 2025
Overcharging problem: I originally booked an X3, but was told there were no cars available at pick-up. They gave me a 5-series instead and the Hertz staff clearly told me it was cheaper than the X3. However, I was charged an extra 646 Swiss francs.
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Ira Julia
Geneva
6 /10 Average
Reviewed: Saturday, May 3, 2025
It was okay, going to the airport, to get the car, and then finding the car was a bit troublesome, took quite a while.
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Mandy Hawthorne
Geneva
6 /10 Average
Reviewed: Saturday, May 3, 2025
Attitude was acceptable
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Ingram Matthew
Geneva
2 /10 Poor
Reviewed: Saturday, May 3, 2025
The front desk was extremely unprofessional and had a bad attitude. We chose a longer Ford Mondeo because we had four pairs of skis for our children's training in the French glaciers. However, we were given a Citroën C4 at the airport, which is 26 cm shorter than the Mondeo. We were worried it wouldn't fit the skis. Although we could fit the skis by laying down one seat, we were two adults and three children, and taking up one seat for the skis meant one of the kids couldn't sit. We asked to change the car model, but the front desk said there were no other options. Calling the rental company's customer service didn’t help either. Hertz just didn't care. The rental company told us to accept it first and prove later if it was a downgraded model. I don't understand why they couldn't confirm it immediately, given the clear documentation the company should have on the vehicles. In any case, Hertz didn't provide the necessary proof, insisted the Citroën and Mondeo were the same class, and refused to change the cars. We spent over two hours dealing with this at the front desk, which was very unpleasant. The staff were indifferent to us as Chinese customers. Eventually, a manager came and told us it was a seven-seater, which resolved the issue. However, earlier on, my husband had asked the staff if it was a seven-seater, and they had said no. This indicates poor professionalism and service.
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Diana Coverdale
Geneva
6 /10 Average
Reviewed: Saturday, May 3, 2025
During the queue, they didn't process orders by sequence but rather recommended other car models and insurance plans. The key issue was that they didn't tell me this small car uses diesel, which almost led to a big mistake.
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Dominic Harrington
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Initially, they gave us a large and new Citroën SUV. However, since we had to drive on mountain roads, we requested a smaller car. The store switched it to an Opel for free. The car was in excellent condition, and we were very satisfied.
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Lionel Johnson
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Got upgraded to a Volvo XC60 with autopilot functionality, absolutely amazing!
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Warner Sassoon
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
Good
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Ira Julia
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied
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Randolph Titus
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Good
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Montague Clare
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
The service was excellent.
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Kevin MacPherson
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Well-known brand, no complaints
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Freda Mackintosh
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Excellent, will choose them again next time.
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Ken Raman
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Five stars
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Dunn Raphael
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very good, smooth communication when picking up the car and no insurance upselling. The car provided was relatively new.
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Elijah Belloc
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Easy communication without any sales pitches
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Jessie Galbraith
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
The car provided was indeed smaller than the one reserved, which is a negative point. However, the store and staff were acceptable.
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Primo Maxwell
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
They provided a new XC60, which was great.
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Lester Horatio
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
The staff upgraded us to a new car. We really appreciated it! Overall, the experience was excellent, and we will use this rental company again.
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Wendell Nehemiah
Geneva
4 /10 Average
Reviewed: Saturday, May 3, 2025
We found additional scratches on the exterior of the car. Be sure to take photos and report it to the rental company before taking the car. It's recommended to take a picture of the fuel gauge when picking up the car. We received it without a full tank. We filled up at a gas station about thirty minutes from the airport, and when returning the car, they questioned where we refueled since it was just slightly below full. Showing them the fuel gauge photo from the start changed their attitude immediately. Additionally, during our drive, the Adblue warning light kept coming on. We had to buy urea and refill it at a gas station. The staff said it wasn't necessary, but the warning light was constantly on, and not refilling it could have caused starting issues. If this happens, remember to keep the receipt; we found out when returning the car that you can get a refund with the invoice...
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Bridget Moll
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Satisfied
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Antony Rossetti
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Excellent
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Ansel Blume
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
The lady at the counter was quick and polite during pickup. The guy at the parking area was enthusiastic and helpful, making the whole process fast and pleasant. The services on the QEEQ website were also very reliable, allowing for quick and professional itinerary changes. Most of the rental cars seem to have plates starting with AI, so locals will generally know it's a rental. No need to worry about driving speed or yielding.
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Martha Orlando
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Quick and easy to find. Simple procedures. Swipe card and sign to pick up the car (Deposit hasn't been returned yet, but there shouldn't be any issues).
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Dolores Hemingway
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
The reserved Mercedes was unavailable, but they provided a Lexus of the same class. The car was very new and fully equipped. Excellent experience.
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Hunter Pollitt
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied
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Ian Zacharias
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied
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Pandora Harte
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Simple procedures and detailed service
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Quintina Armstrong
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
It's always better to choose a major rental company and buy full insurance, as it makes problem resolution easier. On our first day, we didn't notice the car's tire was damaged until the evening. After contacting QEEQ, we went to the rental company the next day and directly swapped for a new car. The process was easy, and we didn’t even need to visit the counter; we just took the new car from the parking lot.
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Tobey Crichton
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied, the staff speaks English and French well. If needed, they patiently use translation software to communicate. Highly commendable!
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Flora Bess
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied
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Solomon
Geneva
6 /10 Average
Reviewed: Saturday, May 3, 2025
I've been renting cars from the same store for at least 60 days each year, and they've never offered an upgrade. This time, the car was extremely small. Try to avoid them if possible.
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Quinn Michelson
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied. The staff was very patient, and upon learning that we would mainly be driving in Switzerland, they swapped our car on the spot for a slightly larger Lexus LBX hybrid, which was very fuel-efficient for mountain roads.
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Mignon Archibald
Geneva
6 /10 Average
Reviewed: Saturday, May 3, 2025
Not bad, there was no excessive upselling of insurance. We booked a Ford Focus but ended up with an Opel Corsa. Although it might be considered a car of the same class, it felt smaller than the Focus to me.
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Candice Newman
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
The staff at the pickup location was very nice, quietly and quickly handling the paperwork. He asked about insurance, and after I declined, the process continued smoothly. The cross-border fees were waived, which I truly appreciated! When returning the car, the store staff had already left, so I dropped the car key into Hertz's self-service return box. The car was parked about 30 meters ahead of the store, in the corner of a used-car parking lot.
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Quentin Beerbohm
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
The service is okay.
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Christ Austen
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied, the vehicle was in great condition.
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Truman Colclough
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Satisfied
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Merry Lawson
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Smooth car pickup
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Daphne Lattimore
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Satisfied, the car pickup and drop-off process was convenient and efficient.
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Ethel Conan
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
Overall satisfied, had to wait in line for a short while when picking up the car.
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Darren Whit
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied.
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Susan Gissing
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Great, got a free upgrade on the car.
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Calvin Joan
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
The waiting time was very short, and the process was completed quickly. Great service, and the staff were very friendly.
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Violet Trollpoe
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
Satisfied
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Paddy Gosse
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Excellent, the car is in great condition.
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Michelle Vincent
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Satisfied
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Jenny Carrie
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Hertz was very efficient and didn’t try to upsell insurance. They asked if I planned to travel to other countries and then apologized for not having any Mercedes available. I was offered a choice between the XC40 and BMW 3 Series, and I decided on the Volvo. It was indeed very smooth to drive.
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Sid Lindsay
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied
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Jared Swift
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied. Penalties for damages are extremely strict.
Read More >