Very good.

Car was great exactly what we needed with great fuel economy.

It's acceptable.

Very good.

The service was very friendly.

We really wanted to rent a toyota rav 4 specifically, and as you know you book a class of car (small SUV). on our arrival the toyota was not available, but the staff did everything they could to make it available to us - and it worked! Thank you to the people at the desks and those in the car park for your kindness and friendliness. We really appreciate it, you are great!

Quick pick-up, friendly staff. Very few cars in the lot.

Very satisfied

Very good service with Avis a d would definitely use them again. Car was great and worked perfectly although had seen a bit of road wear and tear and could’ve maybe done with a wash prior to collection, but other than that it was absolutely fine & really enjoyed our drive. I would also recommend waiting to book any extras actually at the AVIS counter and not before….e.g. they had say nav as an added extra ($150) but we didn’t purchase that….only to find the car came with sat nav anyway…!

The waiting time in line at Avis is relatively long, but the service is good.

Very good, convenient and efficient.

There were many counters, even with a lot of people arriving, there were still 4 counters actively working.

Overall, it was a good experience

The only hick-up at check-in was resolved instantly - we were sent to pick up the rental care having been given a bay number, to find there wasn't a car there. This was resolved immediately and we were given an upgraded vehicle.

It was pretty average. First, I had to wait in a long line. Then they told me my car model wasn’t available and replaced the Camry with a Maxima. Maybe in North America, they think the Maxima is better? Anyway, the clerk had a look on their face like they upgraded me. So I excitedly took the keys, but saw another family already loading their luggage into the car. I said, 'I think this is my car.' The lady replied, 'Well, I’m pretty sure it’s mine.' We checked and realized we had been assigned the same car. Since their luggage was already in, I had to go back to the counter with my bags. The front desk then gave me a Lincoln Aviator, possibly thinking they upgraded me again, saying, 'This is a brand new car. Are you sure you can handle this?' I was like: Seriously? Overall, I give the service a 2 out of 5. I arrived at the rental company at 10:30 and didn’t get the car until after 12.

There were too many people at LAS, and we had to queue. Other than that, everything was fine.

Satisfactory

I had already selected the full insurance coverage for the rental car. When picking up the car at the store, the staff, who was an Asian-looking guy speaking English, suggested buying additional insurance for $14 a day. We refused, stating we didn’t need any other insurance since we already had full coverage. So, the $14 insurance wasn’t added. We didn’t read the rental agreement carefully before signing it as it was entirely in English, but he still added other insurance to the rental agreement. It was really an unforeseeable hidden charge.

At counter they made us rebook as they could not find the booking

Great Vehicle and service but the staff at the counter was a bit rude, making sexist comments on my partner and comments that she couldn't understand me due to my accent overall a bad experience in picking up the vehicle, apart from that everything was great.