FIRST-CAR-RENTAL Car Rental
FIRST CAR RENTAL is a well-established car rental company headquartered in South Africa, offering both local and international travelers access to a wide range of vehicles and services. Founded in 2000, it has grown to become one of South Africa's top four car hire providers, operating over 6,000 vehicles across 45 branches. These locations are strategically placed in major airports, business hubs, and popular tourist destinations throughout the country. As a leading African car rental chain, FIRST CAR RENTAL also extends its services globally, covering over 100 countries and 4,500 destinations worldwide, making it a convenient choice for cross-border travel needs.
FIRST CAR RENTAL is known for its commitment to delivering high-quality service and a hassle-free booking experience. The company holds an 11% market share in South Africa, reflecting its strong local presence and customer trust, as recognized by SAVRALA (the Southern African Vehicle Rental and Leasing Association). With a fleet that caters to both business and leisure travelers, FIRST CAR RENTAL ensures a reliable and efficient hire solution. While the company offers extensive coverage within South Africa, some international customers may find regional support or specific vehicle models more limited outside of the country. Nevertheless, its strong reputation and wide domestic footprint make it a solid choice for anyone seeking dependable car rental services across South Africa and beyond.
/10
Vehicle condition
1.8Vehicle cleanliness
1.7Spaciousness
1.8Counter staff
1.9Pick-up location
1.9Drop-off location
1.9Pick-up time
Drop-off time
8
Very good
Pickup process was smooth.
George
Reviewed: September 30, 2025
10
Excellent
The young man was very enthusiastic and even reminded me to keep my tap-and-pay card safe when he noticed it had this feature.
Johannesburg
Reviewed: September 11, 2025
10
Excellent
The car rental service was excellent, and I received a free upgrade to a French car.
Cape Town
Reviewed: August 20, 2025
10
Excellent
Very satisfied, the service attitude was excellent.
Johannesburg
Reviewed: July 22, 2025
10
Excellent
Satisfied
Grand Port
Reviewed: July 4, 2025
10
Excellent
Overall service was very professional and highly efficient, especially with all documents available online.
Cape Town
Reviewed: June 3, 2025
10
Excellent
I am very satisfied with this service! From start to finish, every aspect was handled exceptionally well. The staff were extremely friendly and highly professional, making the entire experience very smooth. Both the product quality and the service attitude were impressive. Highly recommended to everyone, and I look forward to visiting again next time!
Johannesburg
Reviewed: May 19, 2025
10
Excellent
Good.
Cape Town
Reviewed: May 11, 2025
10
Excellent
Very good, the car was very new and easy to drive. The staff were friendly and helped us by explaining the usage guidelines.
Grand Port
Reviewed: May 10, 2025
10
Excellent
Very good
Mahebourg
Reviewed: May 5, 2025
2
Poor
Grand Port
Reviewed: April 25, 2025
10
Excellent
Very satisfied with the service; I will rent from them again next time.
Cape Town
Reviewed: March 9, 2025
8
Very good
Good
Grand Port
Reviewed: March 1, 2025
6
Average
Port Elizabeth
Reviewed: November 28, 2024
10
Excellent
A pretty good service experience, staff were friendly.
Cape Town
Reviewed: July 31, 2024
6.7
Average
Car was dirty inside. Had old tissues etc on the floor. Was obviously not cleaned properly
George
Reviewed: February 1, 2023
10
Hassle free.
Everything went smoothly
Johannesburg
Reviewed: January 6, 2023
10
Excellent
Brilliant service and extremely quick. Would def recommend
Luqa
Reviewed: March 17, 2020
10
Excellent
Great service, despite booking via third party. Even explained which policies we did not need due to part of eayrentcars booking.
Cape Town
Reviewed: December 29, 2019
2
Poor
Port Louis
Reviewed: April 11, 2019
Ezi
9.6 / 10 Excellent
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8.3 / 10 Very good
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