Nissan is a trusted name in the car rental industry, offering high-quality vehicles and professional service to a wide range of customers, including international travelers. As part of Nissan Motor Corporation, this reputable provider has established itself as a leader in Japan’s rental car market. With a strong commitment to customer satisfaction, Nissan ensures that all rental cars are of the latest models and are regularly maintained by certified technicians, guaranteeing both safety and performance on the road.
One of Nissan’s standout features is its dedication to providing reliable service at reasonable prices. Each booking includes access to 24-hour emergency roadside assistance, offering peace of mind for both local and international travelers. As a local car rental provider, Nissan is well-positioned to cater to the unique needs of renters in the region. However, due to its focus on specific locations, availability may be limited in more remote areas, and some branches may observe shorter business hours. Despite this, Nissan’s emphasis on vehicle quality, expert maintenance, and customer support makes it a smart choice for those seeking dependable car hire options in Japan.
/10
Vehicle condition
5.9Vehicle cleanliness
4.5Spaciousness
4.7Counter staff
5.9Pick-up location
4.6Drop-off location
4.3Pick-up time
Drop-off time
10
Excellent
The staff who assisted with the car pickup was very polite and professional. Even after driving far away, I could still see her bowing farewell in the rearview mirror.
Sakaiminato
Reviewed: August 20, 2025
8
Very good
Yes whole process was very smooth
Nagano
Reviewed: June 21, 2025
10
Excellent
Very good.
Kyoto
Reviewed: June 16, 2025
10
Excellent
Very satisfied
Tokyo
Reviewed: April 21, 2025
9
Excellent
The wait time was longer than expected as the shop is not at the terminal and the shuttle bus is slow (need to wait for a few parties to go in one go)
Tokyo
Reviewed: February 18, 2025
10
Good experience
Nissan Note was very new and it comes with 4-wheel drive!
Chitose
Reviewed: October 10, 2024
10
Fast & easy booking
The counter staff are very helpful & process the paperwork real fast.
Mishima
Reviewed: July 16, 2024
9.7
Very easy, just follow the collection & return instruction
Everything is good, they insisted to check the petrol receipt at the return station.
Sapporo
Reviewed: July 14, 2024
10
Excellent
Very good from start to finish.
Nagano
Reviewed: March 30, 2024
8.7
My trip was smooth because I have 15 years of driving mpv experiences.
The only issue is you have to find their shuttle van service to the pick up location. Regarding the rides I do not like the electronic rear mirror. Totally not use to it, sometimes the screen brightness gets dim and it’s very unsafe.
Tokyo
Reviewed: December 6, 2023
9
Easy booking and efficient. Book with no hassle.
New car in good, clean condition. If the office can open earlier than 8am will be good as need to rush to catch 10am flight. Office is near domestic airport so need to rush to International airport to return car. They don’t allow to return at International airport
Fukuoka
Reviewed: June 5, 2023
8
Very good
Waited for 40 minutes! The efficiency is a bit slow.
Guam
Reviewed: March 31, 2020
8
Very good
Fast and clear service
Kirishima
Reviewed: March 9, 2020
10
Excellent
Very happy with the experience. When abroad, you can use the internet for free calls to customer service. They resolve issues efficiently and call back to provide feedback on the resolution, followed by an email. Highly recommended.
Tokyo
Reviewed: March 2, 2020
10
Excellent
No need to queue, not many people
Osaka
Reviewed: February 24, 2020
7.3
Overall good and smooth
There’s seems some problem on the brakes
Nagano
Reviewed: February 20, 2020
10
Good
Good service. They didn’t have the car type we booked so they upgraded a bigger car for us.
Tokyo
Reviewed: February 20, 2020
8
It’s alright
The car is a bit old
Guam
Reviewed: February 19, 2020
8.3
Very good
I have to wait for a long time to get a car because there is one staff at counter service. The car exceeded my expectations, a lot of space for luggage and save oil.
Tokyo
Reviewed: February 10, 2020
9.7
Highly recommended
Overall car rental experience with Nissan was great, the car was in great condition, the hotline was helpful and car return process was easy.
Osaka
Reviewed: February 7, 2020
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