Hertz Car Rental with Pickup Truck

Plenty of cars to choose from and the staff were really helpful and friendly.

It was okay overall, the whole process is pretty unmanned and mostly self-service.

I went ahead and bought full coverage on my own so I wouldn’t have to deal with any disputes if something happened. The insurance ended up costing more than the rental itself, but I guess that’s the price of peace of mind.

Got a free upgrade to a brand‑new Toyota hybrid SUV with just over 1,000 km on it.

They really push their insurance, and if you don’t take it they’ll put a pretty big hold on your card for the deposit. So when you pick up the car, make sure you’ve got plenty of available balance on your card.

Rented a BYD hybrid wagon in Germany this time – solid chassis, smooth acceleration, overall a great drive and ride. Service was generally good too. Little tip for anyone renting: when you pick up the car, make sure you specifically ask the staff for the blue parking permit card!

Absolutely perfect.

Super convenient from start to finish.

Very satisfied

Awesome experience – super efficient and really fast, plus it wasn’t crowded at all!

Pretty good overall and pretty fast. One of the female staff was really friendly and helpful. The guy was Indian and a bit harder to understand. They told me if I paid an extra 48 yuan for their insurance I wouldn’t have to pay any excess, but I’d already bought the full domestic coverage QEEQ recommended, so I didn’t take it. Returning the car was smooth. I took photos and videos when picking up and dropping off the car, just in case.

Everything was great

Paperwork was processed really fast and the pickup spot was very close by.

Really good experience overall – the car was in great condition and the service was excellent.

Absolutely satisfied.

Fantastic rental experience overall. The pickup line was a bit long, but to make up for the wait they upgraded us to the exact Sienna we wanted instead of a similar Carnival. The car was almost brand new, with only about 8,000 miles on it.

Very satisfied with the overall service.

Really happy with it, the car was practically brand new.

Really great overall.

Super professional service.

Pretty good overall.

There weren’t many people there, and the staff really knew what they were doing, so I got my car quickly and without any hassle.

The pickup office usually closes for lunch from 1pm to 3pm, and we were about 10 minutes late, but they still waited for us. In the end they even upgraded us to a same-class car in much better condition, with only around 7,000 km on it.

Service was pretty solid. The self-service return was a bit tricky at first, but I managed to figure it out in the end.

Super easy process for both pickup and return.

Hands-down the best rental company I’ve used. It’ll be my first choice for any future trips abroad, even though the price is a bit on the high side.

Great service, super quick process, really convenient.

Super happy overall – had a really smooth, enjoyable rental experience.

Super professional service – I’m sticking with Her t z every time.

Pretty good overall, and the deposit was refunded really quickly.

Pretty good overall, no major issues.

Absolutely awesome!

They slipped in an extra insurance charge with all these abbreviated codes, so I didn’t pay much attention and assumed it was refundable. Turns out it wasn’t, so it kind of feels like a hidden fee.

The whole process was smooth and picking up the car was really easy.

Pretty good.

Our self-drive trip in Spain went really smoothly overall. There was just one incident in downtown Barcelona: while we were stopped at a red light, an Indian guy on a motorbike punctured our right rear tire. We called for roadside assistance and the rental company responded really quickly, sending both a tow truck and a taxi. We took the taxi back to the rental office to swap cars. Returning the car was super easy too—you just park in the designated area and drop the keys in the mailbox. The service was excellent!

Super convenient location right by Guildford Station. They gave us a shiny BYD hybrid – really comfortable, loads of space, and great on fuel.

Really great and super convenient.

Very professional and trustworthy.

We had an accident during the rental and it was completely our fault. After we contacted the rental company, they immediately sent a tow truck to take the car to the nearest branch and arranged a replacement on the spot.

Really good experience – they gave us a brand‑new car and even offered an upgrade to a bigger one. The location was easy to find too.

The overall experience was way better than with Dollar.

Very satisfied!

The car I got wasn’t the same as the one I booked.

Really smooth car rental experience overall.

Huge thanks to the rental company, everything went super smoothly from start to finish.

Really happy with the whole experience. No hidden fees at all, and they explained all the important details clearly before I picked up the car. They just asked once about insurance—when I said I’d already bought it on the platform, they didn’t push anything else. The car was basically brand new, only 28 km on the clock when I got it, and highway tolls within Hungary were already included.

Super satisfied, the whole drive was a blast.

Really solid big company, this is already my third time with them.

Booked a Honda City but they upgraded me for free to a Hyundai KONA (2.0, 7‑speed). Drove it in sport mode up to the sacred mountain and it was seriously punchy, easy to keep up with the local Malaysian drivers. Totally changed how I think about Hyundai.