Rakuraku Car Rental
Rakuraku is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a Rakuraku rental, simplifying the process while maintaining the standards Rakuraku is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Rakuraku, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Rakuraku, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
1.2Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
1.8Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
4
Average
Good service, but the car was very old and the interior was worn out.
Fukuoka
Reviewed: April 24, 2025
10
Excellent
The service for both pickup and drop-off was quite good, without a long wait. The staff were all Chinese, which made communication easier. However, the car model is indeed a bit old.
Osaka
Reviewed: April 23, 2025
10
Excellent
The customer service responds quickly and provides excellent service.
Osaka
Reviewed: April 21, 2025
4
Average
Their service is good but their car is really old, I don’t think I’ll book from them again in the same rental conditions
Fukuoka
Reviewed: March 12, 2025
10
Excellent
The day before picking up the car, they contacted me via WhatsApp to confirm the time and location again, which was very considerate. I mentioned in advance that I wanted to delay the pickup by an hour, and it was no problem.
Fukuoka
Reviewed: March 11, 2025
10
Excellent
Very good.
Fukuoka
Reviewed: March 7, 2025
10
Excellent
Very satisfied
Fukuoka
Reviewed: February 13, 2025
4
Average
The pickup time had already passed, but the staff still hadn't shown up, resulting in an excessively long wait. The return location was changed on the day without prior notice. Originally agreed to return the car in the city, and I had paid extra for someone to collect the car at the hotel. On the day of return, they said they were short-staffed and asked me to drive the car back to the store myself.
Fukuoka
Reviewed: February 4, 2025
10
Excellent
It's quite good!
Fukuoka
Reviewed: February 4, 2025
4
I was charged more than what was committed
Staff charged me JPY10,000 for after hours pick up. Charged me JPY12,000 for winter tyres. Did not provide ETC card however I specifically requested that.
Osaka
Reviewed: February 3, 2025
8
Very good
Satisfied, received WhatsApp notifications before and after renting the car.
Fukuoka
Reviewed: February 3, 2025
10
Excellent
The pickup and return process was very easy to find.
Fukuoka
Reviewed: February 1, 2025
9
Easy and very convenient compared to the big rental brands but the car not detailed (music player).
Again, please check the condition of the car especially music player. Driving 4-5 hours a day without music is very sleepy. With the cold weather and the sunshine, it was very very sleepy environment, haha.
Osaka
Reviewed: January 12, 2025
9
Awesome and trouble free ride
All enquires after booking was promptly reply.
Fukuoka
Reviewed: January 2, 2025
8
Very good
Satisfied
Fukuoka
Reviewed: December 28, 2024
4
Horrible.
They need to ensure rental cars are regularly serviced and is actually drivable.
Fukuoka
Reviewed: December 20, 2024
10
Excellent
Very satisfied.
Osaka
Reviewed: December 8, 2024
10
Excellent
Picking up and returning the car directly at the terminal is very convenient.
Osaka
Reviewed: November 22, 2024
10
Excellent
Smooth communication. The car rental company sent reminders about the pickup time via email and messaging apps a day before. Upon arrival at the airport's multilevel parking garage and contacting them, it only took five minutes to get the car. Child seats and ETC cards require cash payment. The ETC card deposit is 30,000 yen, with adjustments made during the return based on usage.
Fukuoka
Reviewed: November 9, 2024
10
Excellent
Very good. I was unfamiliar with the area and couldn't find the shop at the airport. They kept guiding me patiently.
Osaka
Reviewed: November 1, 2024
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