BELFAST INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

All very good very pleasant and helpful stafff

Very good

Excellent service from the young Eastern European lady on the desk on the 29 Oct at 10.20. Super helpful and friendly. Unfortunately have lost the piece of paper with her name!

Overall okay, but the staff will strongly recommend you to buy additional insurance.

The car was visually clean but stank of dog which was very off-putting

Did not explain the car return process, and I had to pay an extra £35 because I drove for about an hour to Dublin and then came back.

Good price

All good

It's just average.

great modern car, quick pickup and drop off, couldn't have been better

Easy to find in Belfast airport - great service . Easy drop off

Everything went very well except longer than normal amount of time at pickup. Computers were being problematic but Alex was very helpful and made sure my troop went well.

Very satisfied

Quite satisfactory

When returning the car, there was a scratch, but it wasn't severe. They charged £2000, not as a pre-authorization, but a direct deduction. Initially, I thought the scratch would be quick to fix, so I agreed. Unexpectedly, it's been two months since I returned, and there's been no response—just saying it's being processed. I'm wondering, couldn't they just touch up the paint a little and rent the car out again? Looks like the £2000 was a rip-off.

Very nice, they even gave me a map and recommended fun places to visit.

The staff at the pick-up point were very friendly and always had a smile on their faces. There were no additional sales pitches. I had booked a Ford Focus but was upgraded for free to a Mercedes A180. However, there were quite a few people picking up cars, so the wait time was a bit long. Europcar didn't have too many customers compared to Avis next door, which had an extremely long line. Since Northern Ireland and Ireland are on a separate island without road connections to other countries, it’s harder for cars from other regions to come over, so there are more people renting cars here.

Very satisfied, the process of picking up and returning the car was very simple.

Poor

Collection was easy, only thing not happy about was that when I book I was told that I didn't need a credit card but I did and was charged extra for insurance

v good

v good

Changed vehicle model