Smooth and Effortless

The car was not in the same class I had booked. It was dirty and had lots of scratches and a wheel trim missing and was nothing like the pictures on the website. when I complained they said it was all available and because I did'nt book direct with them I had no other choice but to upgrade and pay extra for a decent car. In My opionion this was disgusting and told them so.

On pick up the fuel gauge was not at the top. I filled the car the day before drop off and noticed when full the gauge does not go to the top. On the day of return I topped the cars fuel to full at a garage that was 10 miles away from the drop off( I have the receipt with date and time and garage). The gauge did not go to the top after filling again. Budget charged my card £16 when I returned home. I will be making a complaint to budget on Tuesday and will probably not use budget again.

Under 5 mins to go through the paperwork and pick up the car at the airport. Staff were friendly and took us through all the options. Car was a new Citroen C1 which provided ample space for the two of us. Drop off also only took 5 minutes.

Easy to book without any issues at all.

Quick, smooth, couldn’t have been easier

Like: Hire desk easy to find just after carousal, friendly and helpful guy on the desk. Less than 5 mins walk to pick up car which was on the airport – however the walk is not covered so you are exposed to all the elements! Car was easy to find there was more damage on it than advised, I would recommend that you check just to be on the safe side and as not to incur further costs, although this was quickly resolved by the staff on site and we were on our way!! Same on return quick and easy drop off.
Dislike: That the car had more damage than stated on the paperwork originally provided - this should be more accurate