PARIS ORLY AIRPORT SOUTH CAR RENTAL REVIEWS

Satisfactory

Satisfied

Overall, I'm quite satisfied. The roadside assistance service was very efficient, and they covered all the costs incurred due to the vehicle fault.

Absolutely great service

Bon service

Plate-forme avec des prix compétitifs

Very good. The location of the car return parking lot at Paris Orly Airport: Google Maps navigation is not accurate. Even if you set it to 'Parking P3 - Parking Officiel - Aéroport Paris-Orly,' after entering the airport highway, you should turn left to enter the parking building. However, the navigation keeps directing you to turn right, preventing you from entering the building and leading you to circle around the airport. Trust Waze navigation; it is much more accurate. Alternatively, follow the ground signs for P3 and the 'Location Car Rental' sign ahead, which will lead you directly into the building and to the underground parking on the 3rd floor, where all the rental car parking spaces are located.

The staff member was very friendly.

The rental company seems to be trying to overcharge. I purchased all the insurance through Zuzuche but didn’t buy the company’s own insurance. When I returned the car, they purposely caused trouble and made me pay nearly 200 euros more. Additionally, during the negotiation process, they claimed I returned the car late, saying that the time spent negotiating meant I had not yet returned it. This was completely unreasonable, and they charged me for an extra half-day rental.

We had a lot of luggage, and they took us to see the car for confirmation. The car at our selected price range was unavailable, so they upgraded us to a Renault Cabin. It needed a wash before we could use it, which required a 30-minute wait. However, the staff was friendly and patient.

It's acceptable.

Pretty good

I picked up the car a few minutes early, but they charged me several dozen euros extra without notifying me. I only discovered this issue when I checked the pricing myself.

It was great. Since we were a group of five, we booked a large car. The Volvo we reserved wasn’t available, so we got a Peugeot 408 sport model instead. It worked out fine as it was also a new car. Be sure to read more tips and experiences in the review section. Before departure, follow Avis's email to register your personal and credit card details. When you reach the pickup point, you can verify your passport and get the keys without any hassle. The process was incredibly smooth.

Large rental company with established standards.

There were very few people, and the process was straightforward. The service attitude was excellent, and there was no pressure to purchase additional services.

good service!

The service was great, no upselling, and the staff were very professional.

Very satisfied, they even upgraded my car for free. The car was new (only 6000km when I picked it up).

Quick and efficient. After doing the online check-in, the process was much faster. Upon arrival, I directly picked up the car keys. The car had no issues during return and was fully charged. I asked the staff and dropped the keys into the key box. However, a few days later, the €200 deposit was not refunded, and I was charged more than €800 for unknown reasons.

The worst rental experience ever, I strongly do not recommend this company. I had a reservation to pick up the car at 9:30 PM, but arrived at the counter at 9:25 PM. There was no staff available, which ultimately led to me being unable to pick up the car. I had to book another car separately, which also caused issues. The next day, I approached the company's staff and explained that I arrived on time the night before but found no one at the counter. The staff blatantly lied, claiming they were at the counter until 9:30 PM and blamed me for the issue, refusing a refund. In the end, I was forced to compromise.