I initially thought it was a Ford Focus, but it turned out to be a Suzuki. The engine is extremely underpowered, probably a 1.5L. The driving experience was just barely acceptable, but in the UAE, it's tough to get around without a car due to the heat. Back to basics: having a means of transportation and air conditioning is all that matters.
The overall process was very convenient, and returning the car was also hassle-free. However, the rental company I chose this time had one major drawback: when picking up the car, they charged a deposit on my credit card but did not process the release upon return. Instead, I had to wait 30 days for the amount to unfreeze automatically. If they had processed the release at the time of return, the refund would have been faster.
“Very good experience except for the warranty excess amount.”
About Enterprise:8.0/10
The only thing that did go as planned was related to the insurance excess amount. It was clearly shown as 400USD but Entreprise insisted that it is 3000AED and they blocked this amount on my credit card though my booking from QEEQ was showing 400USD (about 1500AED). Good thing that I did not need it.
About QEEQ:10.0/10
QEEQ should double check the excess amount issue with Enterprise.
“Huge pain to pick up in Abu Dhabi. And a pain to drop off in Dubai and get to my flight”
About Autostrad:6.0/10
I think that you should NOT include any rental companies that do not have offices. Or you should state that UPFRONT so I don’t have to learn about it after I book.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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