I initially thought it was a Ford Focus, but it turned out to be a Suzuki. The engine is extremely underpowered, probably a 1.5L. The driving experience was just barely acceptable, but in the UAE, it's tough to get around without a car due to the heat. Back to basics: having a means of transportation and air conditioning is all that matters.
Pickup and parking were in a convenient location, and the service was excellent. It's trustworthy, but it's been a week and the deposit hasn't been refunded yet.
The staff was very enthusiastic. Initially, I didn't know the way, and they proactively led me to the parking lot to pick up the car. They also declined the tip I offered.
The process was smooth. I booked a Ford Edge or similar, but was given the international version of the Ford Territory. Initially, I thought it wasn't the same type, but after comparing it with other Ford Edges in the parking lot, it seemed quite similar.
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Muriel Aldington
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