SACRAMENTO INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Satisfied, but the car's condition was slightly poor.

Good

The rental drop off is not in the airport terminal. You need to take a shuttle bus to the terminal. I told them I have lots of luggage, and it will be difficult to carry it onto the bus, so one of the Hertz team members drove me to the terminal, meaning I did not have to unload the car!

Great competitive rate!

The process was quick and the staff was very friendly!

Very satisfied. The staff here are very friendly and do not try to push unnecessary insurance on customers. However, it is recommended that when picking up the car, you clearly express your chosen insurance in English. For drivers with adequate experience, basic liability insurance is sufficient. Be clear about your needs to avoid being upsold on extra insurance.

Excellent, the car was very new, and the service was highly efficient.

On my e-voucher, it said I would have to take a shuttle to 2860 Del Paso. I just took the shuttle to the airport rental place and got my car there on Aviation drive. It went really quickly.

I'm not sure what I was charged although it seemed less than what I booked on line. I'll know when it goes through the bank.

It's okay.

Specific vehicle hired was not avaliable at pick up. We had specifically wanted a 4 wheel drive as we planned on going to the snow. We offered a 2 wheel drive as an alternative which was not what we were after. Unfortunately had to pay for an upgrade but did get a good discount although it was still expensive for a two week hire.

Good.

Great service, hope the deposit is returned soon.

Fast and efficient, much better than before.

Very good, much better than before.

Very satisfied, waited 20 minutes to pick up the car

Very satisfied, barely any waiting in line.

The car was ready and waiting. Not much pressure for extras.

Didn’t try price drop, but no problems. Everything went smoothly, as it should.

The deposit refund process is slow.

Very satisfied

There were quite a few people picking up cars, so I didn't get the model I wanted. However, I found the Jeep quite nice, especially for mountain and snowy areas.