I wouldn’t change a thing. An uneventful transaction that went smoothly.

There are many shuttle buses and it's close to the airport. No need to queue, just pick up the order on arrival. However, the order printed on-site only had basic insurance, despite having purchased comprehensive insurance on QEEQ! Then they asked if I wanted to add insurance! I carefully checked the QEEQ order and decided to ignore the on-site order. Didn't add any insurance. Additionally, QEEQ allows adding additional drivers for free. On-site, they informed us that the main driver's insurance only covers the spouse. The third driver was my dad, and they said it couldn't cover him. They asked if I wanted to extend the insurance to cover the third person. After some consideration, I decided not to.

Had a bit of a wait picking up the car. It seems like I received an upgrade as the car was larger than what I had booked.

Easy to book but mobile app not working as well as desktop version.

The van wasn't available at the original pick up location. They ordered a Lyft for me and sent me to another location across the city that had a van. This delayed my trip by about an hour, but worked out ok. At the second location, I kept being told that I could not get the price of my Easyrentcar voucher, but I continued to say that I would not pay anything but the voucher price and eventually I was given it.

I was not given the contracted price at Hertz initially. I had a copy of my agreement. I kept being told, "I can not give you this price", but then they made good on it.

the car was good and it was value for money. the staff when i picked up the car was not so enthusiastic in serving me but the guys at the drop off were great. they even offered to drive me to the airport in the same car that i rented so i dont have to bring down our things (as we had a lot of luggage)

i actually booked for a sedan with large trunk space at first but then i realized i needed a bigger car. i was able to cancel my first request then was able to book a bigger car with ease. it was really great service by easyrentcars.com and i would definitely use the service again. thank you

They cancelled my confirmed reservation and left no voicemail and sent no email. They suggested I take Lyft.