SEVILLA AIRPORT CAR RENTAL REVIEWS

Good

Returning the car by following the navigation was still somewhat tricky near the store. After circling a few times, I eventually found it. At the store, I spent 50 euros on full coverage for two days, which was roughly the same as the rental cost. However, it meant I didn't have to pre-authorize a 2000-euro deposit—paying for peace of mind. When returning the car, the staff checked the mileage and fuel level, and since everything was fine, the process was completed smoothly.

The staff was very enthusiastic and even used drawings to explain things I didn't understand. Everything went smoothly.

Overall, I am quite satisfied with the rental company. Although it is a bit far from the airport, when you reach the P2 parking lot, you'll find a small yellow shuttle with the rental company's logo to pick up customers. The shuttle bus takes you directly to the rental office, where the process is efficient. The cars are relatively new, very comfortable to drive, and it's convenient to refuel, as there are clear instructions on the fuel cap about which type of fuel to use. However, the only downside is the mandatory insurance purchase. Even though I already bought insurance through QEEQ when booking, I still had to buy it again. In the future, I will only purchase basic insurance on QEEQ.

Very satisfied.

Excellent.

Excellent

Great service. Just remember to take photo of every inch of car outside and inside.

everything was perfect

Very satisfied

The car had some issues, so they let me exchange it at a nearby store. There are many locations, and they even upgraded the vehicle for free.

The service was excellent and very friendly.

Overall it's fine, the car is in decent condition. However, purchasing insurance at the counter is very expensive. Consider carefully whether to buy online or at the counter.

Very satisfied!

Budget is pretty good. They asked once about insurance, and we said we don't need it, so there was no upselling. The car had some scratches and dents, which were pointed out during pickup. During return, the staff inspected the car condition and checked the fuel receipt. Everything was fine.

Overall satisfied, but faced a downgrade where I booked a Mercedes and ended up with a Volkswagen. Feels like a common practice in Spain.

The original booking was canceled entirely and all fees were charged because I arrived at the Alamo downtown location over an hour late. QEEQ did not inform me in advance that arriving more than an hour late would result in being unable to pick up the car and having the full amount charged. Such unreasonable and shameless terms were only subtly mentioned in the contract. Additionally, the Alamo staff were very arrogant and showed schadenfreude, seemingly profiting well from such practices. Ultimately, there was no way to claim compensation, and I had to place a new order on-site. I strongly advise everyone to avoid Alamo!