CLEVELAND AIRPORT CAR RENTAL REVIEWS

Reviewed: Wed, Sep 14, 2022

“Good except for toll payment issues.”

About Dollar: 7.0 /10

The only problem we encountered was payment of tolls. I travelled through a number of states and it appears each state has its own system. I tried online and by phone but being a EU citizen with a non-US registered VISA credit card - there was no easy way to pay tolls. This meant that Dollar billed me twice afterwards with admin fees etc. I discovered after renting there is a toll sensor unit you can get for the windscreen for rental cars but the desk agent at Dollar did not inform me. Not great customer service in this case.

About QEEQ: 8.0 /10

Arlene Christopher

United States

1 days rental

Avis

Reviewed: Wed, Oct 9, 2024

About Avis: 6.0 /10

Marsh Carey

United States

1 days rental

Reviewed: Tue, May 30, 2023

About Dollar: 4.0 /10

Tracy Latimer

United States

8-day rental

Small SUV | Buick Encore or similar

Reviewed: Tue, May 14, 2024

“Easy to book and 95% helpful”

About Hertz: 10.0 /10

The car was great, although a bit bigger than I expected. Also when I needed to amend the drop off I wasn't able to get any help either online, via the app, or by calling, and the rental desk at the airport was going direct to voicemail.

About QEEQ: 9.0 /10

Initial booking was easy and when I needed to make a change to the pick up time, customer service was very helpful. However, I also needed to amend my drop off time, and QEEQ were not able to help with that.

Merry Lawson

United States

1 days rental

Reviewed: Tue, Jun 27, 2023

About Hertz: 10.0 /10

Very satisfied

Arlene Christopher

United States

1 days rental

Thrifty

Reviewed: Tue, Apr 22, 2025

About Thrifty: 10.0 /10

Very good.

About QEEQ: 10.0 /10

Kimberley Howell(s)

United States

1 days rental

Reviewed: Tue, Apr 16, 2024

About Budget: 8.0 /10

Satisfied

About QEEQ: 8.0 /10

Meredith Flynn

United States

1 days rental

Reviewed: Thu, Oct 24, 2024

About Hertz: 10.0 /10

The service was smooth, but the car was in terrible condition. The engine oil needed to be changed but wasn't, and there were constant warnings. There were also various strange noises while driving.

About QEEQ: 10.0 /10

Tina Judd

United States

1 days rental

Reviewed: Thu, Jul 10, 2025

About Dollar: 10.0 /10

Very good.

About QEEQ: 10.0 /10

Phoebe Hicks

United States

1 days rental

Reviewed: Sun, Sep 1, 2024

About Budget: 8.0 /10

Convenient

About QEEQ: 10.0 /10

Kenneth Temple

United States

1 days rental

Reviewed: Sun, May 11, 2025

About Dollar: 10.0 /10

Very convenient, no additional upselling.

About QEEQ: 10.0 /10

Leo MacPherson

United States

1 days rental

Reviewed: Sun, Mar 2, 2025

About Budget: 6.0 /10

Duncan Leacock

United States

1 days rental

Avis

Reviewed: Sat, Sep 28, 2024

About Avis: 10.0 /10

The overall service was excellent. The staff member was very patient and even helped answer some questions.

About QEEQ: 10.0 /10

Miles Bell

United States

1 days rental

Avis

Reviewed: Sat, Jun 15, 2024

About Avis: 10.0 /10

Extremely satisfied

About QEEQ: 8.0 /10

Mamie Jonah

United States

1 days rental

Reviewed: Sat, Jun 1, 2024

About Budget: 10.0 /10

Good service.

About QEEQ: 10.0 /10

Godfery Wheatley

United States

1 days rental

Thrifty

Reviewed: Sat, Aug 3, 2024

About Thrifty: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Xavier Sweet

United States

1 days rental

Reviewed: Sat, Aug 12, 2023

About Budget: 8.0 /10

The service was quite good.

Rock Mac-

United States

1 days rental

Reviewed: Fri, Jun 21, 2024

About Budget: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Cherry Zephaniah

United States

1 days rental

Reviewed: Fri, Jul 5, 2024

About Budget: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Moore Van

United States

1 days rental