The only problem we encountered was payment of tolls. I travelled through a number of states and it appears each state has its own system. I tried online and by phone but being a EU citizen with a non-US registered VISA credit card - there was no easy way to pay tolls. This meant that Dollar billed me twice afterwards with admin fees etc. I discovered after renting there is a toll sensor unit you can get for the windscreen for rental cars but the desk agent at Dollar did not inform me. Not great customer service in this case.
The car was great, although a bit bigger than I expected. Also when I needed to amend the drop off I wasn't able to get any help either online, via the app, or by calling, and the rental desk at the airport was going direct to voicemail.
About QEEQ:9.0/10
Initial booking was easy and when I needed to make a change to the pick up time, customer service was very helpful. However, I also needed to amend my drop off time, and QEEQ were not able to help with that.
The service was smooth, but the car was in terrible condition. The engine oil needed to be changed but wasn't, and there were constant warnings. There were also various strange noises while driving.
We were unable to collect the car on our scheduled day/time because our plane was delayed by 4 hours and the counter staff had finished for the day. Fortunately we were staying 20 minutes away so returned the following day. From there everything went smoothly.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
M.Slawson
-
-
-
-
View more >Tom Flanagan
-
-
-
-
View more >Arlene Christopher
-
-
-
-
View more >Marsh Carey
-
-
-
-
View more >Tracy Latimer
-
-
-
-
View more >Merry Lawson
-
-
-
-
View more >Arlene Christopher
-
-
-
-
View more >Kimberley Howell(s)
-
-
-
-
View more >Meredith Flynn
-
-
-
-
View more >Phoebe Hicks
-
-
-
-
View more >Leo MacPherson
-
-
-
-
View more >G.White
-
-
-
-
View more >Duncan Leacock
-
-
-
-
View more >Miles Bell
-
-
-
-
View more >Mamie Jonah
-
-
-
-
View more >Godfery Wheatley
-
-
-
-
View more >Xavier Sweet
-
-
-
-
View more >Rock Mac-
-
-
-
-
View more >Cherry Zephaniah
-
-
-
-
View more >Moore Van
-
-
-
-
View more >Car Rental Brands Ranked AT Cleveland Airport, CLE
Know More about Cleveland Airport Car Rental
Pay for Car Rentals with Crypto