TENERIFE CAR RENTAL REVIEWS

Excellent

The service attitude was excellent. They couldn't find us, so they came to pick us up in a car. Truly heartwarming!

A large, well-established company with a very professional attitude.

The service attitude was quite good. Apart from the car being relatively old, everything was fine overall.

The waiting time was a bit long, but the staff had a great attitude and did not push unnecessary sales.

As few other people I was scammed for "taxes" on the spot even though I paid the whole sum of the rent beforehand. Thus a one-star experience, not recommended.

Highly satisfied, no forced insurance upselling. A deposit of 200 euros was taken, and it was refunded immediately after the car was returned, with no extra charges.

Satisfied

Can be long queues and big waits, even if you have checked in online, they don't seem to have a 'just collect your keys' option unlike a few others

still the cheapest

Yeah all worked as it should. A very well used Opel Crossland is not an Audi A2 but it worked for me. Car had plenty of dings in it, but this is normal in Tenerife. Car was fine in all respects, other than a dragging brake. Return process simple and a very helpful guy looked after me. Deposit was a bit steep, but it was only pre-authorised and was removed soon after return.

QEEQ's site is complex. The price you see in the summary is rarely the price you pay and the it is a nuisance to have to go through it all and uncheck the boxes. Better would be to hold a profile of a user's preferences and work on that basis. Otherwise process is fine.

Excellent

Very satisfied, the car was in great condition and relatively new.

Everything went smoothly.

Very satisfied.

The pick up process was most difficult. It was a ticket system but was not communicated so we stood in a crowd for 15 min before we realised. Then there was only 2 staff and it was very slow. We sat on the floor waiting. Then they didn’t take AMEX, which is ridiculous as it is a worldwide accepted card.

No issues at all

Overall service was satisfactory, and the vehicle's exterior was briefly inspected during return.

Pretty good. Drove for five days without any issues.