Excellent service

Very good.

The staff was not professional and unfamiliar with their tasks. What kind of logic is it to let the customer decide how to resolve issues? Is this how they are trained? They asked if I wanted an upgrade when I couldn't find the pickup location in a foreign country and couldn't reach them by phone. Customer service said communication could only be done through email. If I were the boss, I would have fired such an employee!

Iike how at the end you both walk round the car checking the damage and you sign to say you're getting a complete refund

La somme bloquée pour la caution est exorbitante. Et la taxe de 39 euros pour le carburant n'est pas justifiée par le loueur