FORT MYERS CAR RENTAL REVIEWS

The staff were friendly, but the location was understaffed, so pickup took an incredibly long time.

Smooth sailing as usual!

Rental extension agreed without fuss or charge. Alamo reps very professional

Great service when I needed a rental extension including making calls to understand needs and to facilitate assistance

Budget is always on point for me. Friendly staff, efficient rentals. This particular car didn’t look like it had been cleaned - it had a wonky smell to it and I found the previous renter’s rental agreement in the side arm rest storage. However, it was a quick one day, one way rental and I liked the fuel efficiency, so I simply did not really care.

Offsite made the trip there to get the car a bit challenging after a 3 hour plane ride. Car had over 35,000 miles and was older than I expected to get.

Had never heard of them before this trip. They offered great pricing, but seems the cars at Fox Rent a Car were a bit older than you would get from an on site rental company.

The representative at the counter kept telling me that EasyCars went out of business and wanted to charge me a higher rate. At return the charges were correct. Also car needed new windshield wipers.

We did have to wait much longer than usual to pick the car up.

It was fine

Car did not have a drop of windshield washer fluid in it.

Dollar are the company we trust. Their staff are excellent and b knowledgeable. We had a slight problem and it was sorted by a very courteous staff member in 10 mins.

Great value great service

Picking up the car was quick, but couldn't find any staff in the parking lot when returning the car.

Fist time we came back for a trip we don't complain abut the rent a car proccess. Best experience. Thank you!

quick and easy!

Brilliant service as always

Always the best prices

Worked very well. Customer service agent apologies for not being able to offer a Porsche. I was expecting all sorts of add ons at the counter but there weren't any.

Worked very well. Would recommend.

Didn’t get a midsized suv, none were available instead got a car, which was roomier than expected.

Waited way too long for shuttle from airport. Same experience last year.

We ended up needing to take an Uber to their offsite location because the shuttle didn't arrive after waiting 45 minutes.

Fox rent a car was off airport in Fort Meyers where I picked up my car. Finding the shuttle pickup location was easy but there was no shuttle there when we arrived at the shuttle pickup location. There were 2 other couples there waiting as well. I used the phone in the shelter and was hung up on, I called the 800 number on my reservation and was sent to a voicemail that was full. After about 45 minutes the shuttle finally showed up and the shuttle driver said he had just left the shelter, which was a lie. We got to the off airport location to actually rent the car and the guy at the service desk seemed to not know how to work his system. It too us over 2 hours to rent a car from fox rent a car. I will never rent from them again and highly discourage anyone else from using them

Didn't like at all the experience with Thrifty (upselling, check in experience was very long, defective car).

Price was good. Communication was very good. Really upset that QEEQ is keeping my deposit of $200 for 1-2 months. Really upset about that!

All went well but car not great with 60,000 miles on the clock

Great service from QEEQ

Car exceeded expectations and the service was good.

All excellent