PITTSBURGH CAR RENTAL REVIEWS

Convenient and efficient

Pretty good.

The service was very good, but the car was a bit dirty and not cleaned; the windows were somewhat dirty.

Very convenient, the pick-up and return processes were quick.

Very fast, the reception staff and car return staff were very friendly!

It's acceptable. However, the replacement vehicle was relatively low-end, and the air conditioning filter was not clean enough.

Excellent!

A very smooth and satisfying car rental experience.

Satisfied

I initially selected to return the car with a full tank on the rental platform, but the staff on-site mentioned that it wasn't necessary and offered to refuel the car for us (implying their refueling service is cheaper). There was no contract or paperwork signed. However, they pre-charged $53, and I assumed it would be adjusted based on actual usage, but it turned out you have to completely empty the tank to match. $53 is enough to fully fill the tank. It's frustrating how the agreement I made with the rental platform was changed on-site.

Pretty good.

The service was great, but the car wasn't new. I had to wait an hour and a half to get a Tesla. Driving it on long trips was nerve-wracking, needing a charge every 190 miles. There was a lot of noise inside the car, and the right rear door was hard to close.

Very satisfied

Very satisfied, both pickup and drop-off were very convenient.

Satisfied

Convenient pickup and drop-off at the airport, good service without unnecessary interruptions, following standard procedures.

Clear and straightforward

Satisfied overall, but they suggested upgrading to a four-wheel-drive for safety in snowy weather, and it didn't snow at all during the 10-day rental.

Overall service was good, but the car's condition was average. There was a constant oil change reminder, and the windows were quite dirty.