CAR RENTAL REVIEWS ON DOLLAR AT PITTSBURGH AIRPORT, PIT

Pretty good.

The service was very good, but the car was a bit dirty and not cleaned; the windows were somewhat dirty.

Very convenient, the pick-up and return processes were quick.

The front desk service was extremely patient and very good.

No need to queue at 10 AM.

they treat me like i am their son

Great customer service, no need to queue, both renting and exchanging the car were very convenient.

Excellent

Satisfied

I initially selected to return the car with a full tank on the rental platform, but the staff on-site mentioned that it wasn't necessary and offered to refuel the car for us (implying their refueling service is cheaper). There was no contract or paperwork signed. However, they pre-charged $53, and I assumed it would be adjusted based on actual usage, but it turned out you have to completely empty the tank to match. $53 is enough to fully fill the tank. It's frustrating how the agreement I made with the rental platform was changed on-site.

The staff at Dollar are wonderful and very helpful.

I enjoy the this and it’s different ways to pay for rentals

In the counter the staff was unrespectfull.

Mini Van was TOO LARGE and wasted fuel. I ordered an economy car.

Satisfied

Very satisfied

Great value for money.

The whole experience was wholesome. I left my jacket and tie inside the car during drop-off but it was my fault.

Clear and straightforward

Satisfied overall, but they suggested upgrading to a four-wheel-drive for safety in snowy weather, and it didn't snow at all during the 10-day rental.

Overall service was good, but the car's condition was average. There was a constant oil change reminder, and the windows were quite dirty.