Good

Warm and attentive service, and the environment is great.

The rental company had the car ready, and there were only two customers ahead of me during the paperwork process, so I could drive away quickly.

Car definitely exceeded expectation. Very nice! Great price! Employees very nice and friendly. Only thing is the so called shuttle service. It’s a city bus that only stops/picks up at certain terminals and hard to find. I ended up taking a cab for $20 so not too bad. They paid for an Uber back to airport when I dropped off car. So they are really nice just wasn’t aware of how shuttle service worked. I will definitely rent from them again.

Finds cheapest prices!

I waited a really long time to get my car. They need an actual document showing your insurance. Visa and MasterCard are not enough. This really needs to change as it bogs down the whole exchange. Most of their customers are Chinese tourists who are accustomed to providing that but the company hasn’t yet understood how things are done in America.