A breathe of fresh air

Paul H

Australia

Reviewed: Mon, Aug 27, 2018

About Apex: 9.8 /10

Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years.
Dislike: All good.

Standard | Kia Optima or similar

1 days rental

Relevant Reviews on Apex CAIRNS AIRPORT

P.Thompson

Australia

12-day rental

Intermediate | Hyundai Elantra or similar

Reviewed: Fri, May 20, 2022

“Very easy and inexpensive car rental.”

About Apex: 10.0 /10

The people at Apex were awesome, the car was lovely. The whole process was too easy.

About QEEQ: 10.0 /10

I’m glad I stumbled upon QEEQ. I finished up paying half of any other quote I could find. QEEQ will be my first port of call next time. Thank you.

M.Moore

Australia

1 days rental

Economy | Hyundai Accent 2 Doors or similar

Reviewed: Fri, Aug 16, 2019

“Terrible communication from EasyRent. Would not recommend.”

About Apex: 6.0 /10

Terrible customer service from apex, left us at Cairns airport for over 45mins without any communication as to why.

B.Duggan

Australia

1 days rental

Intermediate | Hyundai Elantra or similar

Reviewed: Mon, Jul 8, 2019

“Very happy, great experience.”

About Apex: 9.3 /10

The experience was great. Will happily book with you again in the future. However, my only quibble was that I was expecting a counter for picking up keys. It would be better if you could notify people what to do when they arrive at the airport. A simple text with instructions would have been great.

About QEEQ: 10.0 /10

J.TAYLOR

Australia

1 days rental

Intermediate SUV | Mitsubishi Outlander or similar

Reviewed: Tue, Sep 18, 2018

“Had a great time”

About Apex: 9.0 /10

Dislike: thought I would pick up the car t the airport

N.Ali

Australia

1 days rental

Mini | Hyundai i20 2 Doors or similar

Reviewed: Fri, Jul 6, 2018

“Outstanding Customer Service”

About Apex: 9.8 /10

Like: I left my makeup bag in the glove box when I returned the vehicle before my flight; they drove it up to me to collect at the departures before my flight took off! All of the staff were incredibly friendly and helpful. I would definitely use Apex again and recommend to others. Thanks for everything, y’all!
Dislike: I had to keep plugging in and out the USB cable for the music to come through on the radio.

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A breathe of fresh air

Relevant Reviews on Apex CAIRNS AIRPORT

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