Impressive efficiency, friendliness and service!

Satisfied

The clerk forcibly insisted that we buy third-party insurance, claiming it was required by California law. I checked online and found no such law. The Asian clerk began to stall and refuse to complete the transaction. I mentioned that I had rented a car from this Alamo location five days ago with no such requirement, and the clerk became hesitant but still did not verify the law with a manager or provide us with any documentation. The whole incident was very unpleasant. I hope that in the future, Zuzuche improves their system to inform renters in advance about necessary insurance requirements at the rental location, preventing forced sales.

Everything was great, nothing to complain about.

Throughout the trip, we used three cars in total. Two of them were new cars with only a few thousand kilometers, and one had over 20,000 kilometers. Overall evaluation: trustworthy.

Was a very easy process start to finish