Alamo, San Francisco International Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Volkswagen Jetta
Compact
$69.00/day
Rent a car
Honda Civic
Compact
$70.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Chrysler 200
Standard
$70.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Toyota Corolla
Compact
$72.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Hyundai Elantra
Compact
$72.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Nissan Altima
Standard
$73.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Toyota Camry
Standard
$73.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
- Chevrolet Malibu
  $73.00/day
- Jeep Renegade
  $74.00/day
- Nissan Kicks
  $74.00/day
Show other 35
Fold up
- Alamo San Francisco Airport(SFO) Hyundai Kona Rental
  $74.00/day
- Alamo San Francisco Airport(SFO) Nissan Rogue Rental
  $77.00/day
- Alamo San Francisco Airport(SFO) Toyota RAV4 Rental
  $77.00/day
- Alamo San Francisco Airport(SFO) Chevrolet Equinox Rental
  $88.00/day
- Alamo San Francisco Airport(SFO) Chrysler 300 Rental
  $92.00/day
- Alamo San Francisco Airport(SFO) Ford Edge Rental
  $94.00/day
- Alamo San Francisco Airport(SFO) Toyota Tacoma Rental
  $121.00/day
- Alamo San Francisco Airport(SFO) Jeep Wrangler Rental
  $166.00/day

Alamo - San Francisco International Airport Information, Car Rental Instructions & Policies

Address

780 NORTH MCDONNELL RD, SAN FRANCISCO, CA, 94128, US

Telephone

+18443708302

Pick-up Instructions

The Alamo - San Francisco International Airport car rental location is in terminal

You can arrive by airport light trail and locate Alamo - San Francisco International Airport car rental.

Take the Air Train to the 4th floor of the Rental Car Center. Exit the Air Train and please proceed to the Alamo counter to obtain your rental agreement and vehicle keys.

Drop-off Instructions

Please set your GPS to: Access Rd 8，San Francisco, CA 94128, USA. Pay attention to the "Car Rental Return " signs to the return entrance. Follow the company logo to the designated return area, after that, take the Air Train back to the terminal. Google map link: https://maps.app.goo.gl/JH9LXuxXyv4sAdvN8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Driver's License in Roman Alphabet

Original Driver's Licenses printed in Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

Vehicles rented in the United States can be driven in any state in the United States. Vehicles may not be driven into Mexico. Vehicles rented in the United States can be driven into Canada, with the exception of 12 or 15 passenger vans,cargo van，luxury cars but must be returned to the United States unless Renter has pre-arranged with Provider to drop the vehicle off at one of Provider’s approved locations in Canada whereby a transborder fee may apply. Please reach to the renting location directly for details on cross-border restrictions.

Must-not:

Taking rental cars to following countries is not allowed:
Mexico

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Suzuki Vitara	Canada

Travel into Canada is allowed for renters 25 years and older with a credit card. Renters traveling to Canada can rent the following classes: Economy through Full Size cars and Minivans Only. So the this Vehicle class CFAR, would not be able to cross into Canada. No SUV\'s are listed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 200-300 for other car models.

USD 0 for Dodge Grand Caravan 7 Seater Automatic Or Similar,

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from San Francisco Airport

Railway Stations

2.2 mi from Caltrain - Millbrae Station

Hotels

10.3 mi from Americania Hotel

10.4 mi from Yotel San Francisco

10.6 mi from Rodeway Inn Civic Center

Other Landmarks

9.4 mi from Mission Dolores

10.4 mi from San Francisco City Hall

11.2 mi from InterContinental Mark Hopkins San Francisco

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 37.629601 -122.401311

Location Images

Alamo-San Francisco International Airport-19586-ats

The Airport Light Rail

Alamo-San Francisco International Airport-19586-store

The Rental Desk

Alamo-San Francisco International Airport-19586-dropoff_guide

Return Sign

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 0.3
Vehicle cleanliness: 0.3
Spaciousness: 0.3
Counter staff: 0.3
Pick-up location: 0.3
Drop-off location: 0.4
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

R.Maak
San Francisco
8.6 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: No surprises...got exactly what I reserved and for the price promised
Dislike: The upsell....would of loved to upgrade to a higher class however upgrade pricing were very far fetched....cost more to upgrade 1 class than the total cost of my 2 week rental!
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K. Mitchell
Burlingame
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: I was particularly impressed at how quickly we went through the pickup process, especially given how huge the crowd was and how stressed the other customers looked. We used the self-checkout process at the SFO Alamo counter, and while the kiosk actually malfunctioned, this allowed a manager on duty to whisk us through the process in remarkably short time. We had no issues with the reservation, and we were even given a wide choice of cars to choose from in the parking deck, including even a pickup truck (despite that we'd reserved a compact car). The return process was equally smooth, efficient and utterly hassle-free.
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P.Feeney
San Francisco
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service but tried to upsell at each visit.... bigger car. Small negative, otherwise great. Good value.
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C.Mac
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The Alamo counters are always busy, but it's worth it - they look after me and that is appreciated. I won't go anywhere else.
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R.Reed
San Francisco
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Fast and easy. Good selection of cars at pickup
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J.Linwood
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
A different car to what we originally ordered but felt like an upgrade! Very helpful at the counter however we received wrong information about the GPS. We were led to believe most of the cars didn't have built in GPS but when we got out there, they all did! Perhaps have the staff know everything about the cars.
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Y.Ong
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Had a free upgrade at the counter, which made the experience much better than expected.
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D.Parkinson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Was a very easy process start to finish
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S.ROH
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was very easy to rent a car at the airport.
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James
San Francisco
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
Car had a dent in the back, plus no navigation and the Sirius XM stopped working after a couple of days.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good service.
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Steve .Clarke
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Exact car ordered was not available but Danny on reception at San Francisco Airport was great and offered similar options at no additional expense The car was fantastic and a joy to drive
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Victor
San Francisco
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Our experience with Alamo was very positive - check-in process was quick and easy. During our drive down the Pacific Coast Highway, a small rock cracked our windscreen. Thankfully, the included insurance covered the damage and we didn't have to pay any extra.
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Anonymous
San Francisco
6.3 /10 Average
Reviewed: Sunday, November 9, 2025
Sold an excessive insurance package at the counter without explaining details which I figured out at the drop off. In addition, changed the car model at the pick up lot. I was too tired after a long flight and didn’t want to waste my time complaining about. I will not use this company any more.
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Paul
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service. Very new car with only 5k on the clock
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R.Jeyasingam
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
All good. Great service overall.
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Michael Edwards
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Best rental. Excellent service. Great pick up - very fast. Drop off was even better - guy who handled the drop off was amazingly efficient - fastest ever drop off.
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Lyndon Hosea
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
We screened many companies before our trip and finally chose Alamo. It turned out to be a wise decision; Alamo offers great value for money.
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Joanna Shakespeare
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service and acceptable car model, though a Mustang would have been even better.
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Novia Wodehous
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient
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Meredith Juliana
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The company doesn’t have many branches, but the one at the airport is large and convenient. As long as you don’t return the car at a different location, it’s totally fine. The cars are new and the process is simple.
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Lauren Fred
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service, quick return process! Highly recommend, I will use Alamo again next time.
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Jason Burne-Jones
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Renting a car at San Francisco Airport is quite convenient.
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Theobald Chapman
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There are few rental locations, but it's sufficient. In the USA, renting a car is a must because taxis are too expensive.
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Andy Carmen
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Norman Garcia
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The vehicle broke down midway, but the company promptly provided a replacement.
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Cora Caroline
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ben Emily
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Kennedy Samson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I picked up the car in San Francisco and returned it in Las Vegas. Although my English is poor, the rental company provided excellent service. The process of picking up and returning the car was fast and convenient. Very good experience.
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Xavier Sweet
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ingrid Fox
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Fairly smooth and quick with no incidents.
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Nina Patrick
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The self-service car rental machine is very convenient to use.
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Francis Lincoln
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly recommend Alamo! When you exit SFO airport, take the escalator on the left or right side and hop on the shuttle train directly to the rental counter, very convenient. We added $5 per day for roadside assistance. It was secured with a credit card, and in about 10 minutes, we went to the parking lot to get the car. The key was inside the car, just ensure you have your driver's license and contract ready, as you'll need it to leave. On the second day in San Francisco, our car window got smashed near the Palace of Fine Arts. We reported it to the police, then drove to Union Square to try to change the car, but we were told we had to go back to the airport. The car change process was quick and hassle-free, and it was free. We got a new car with only 2400 miles on it, which was even better than the one we had before. Great service! We returned the car at LAX, drove straight to the parking lot, and it took about 3 minutes to inspect. Then, a shuttle bus took us to our hotel. This rental company is awesome, and we will choose Alamo again in the future!
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Devin Gunther
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Hilary Walker
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff at the store were dedicated, responsible, and enthusiastic. They provided detailed information about the car condition, vehicle usage, breakdown alerts, and driving tips in the US. Renting a car in the US is very common, but the rental process itself is quite interesting and enjoyable!
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Ada Clement
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Ford Middleton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The Alamo company is quite good. There are plenty of vehicle options, and they are relatively new. The Jeep I rented had only driven a bit over 2000 kilometers. There were no additional charges or upselling. Just take your printed rental confirmation and proceed directly to complete the paperwork. The printed contract is the same as the rental confirmation.
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Rory Kit
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
No need to stand in line for pickup, no upselling, and quick return process.
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Clarence Yerkes
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Kelly Yale
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Big company, quite professional.
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Rachel Lucia
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was very new, with just over 1,000 miles on it.
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Booth Whittier
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Although not the biggest rental company, the service is top-notch! A very good company. Will choose them again next time!
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Yale Valentine
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Cornelia Palmer
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Gloria Louisa
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
We were assisted by an enthusiastic and humorous African-American lady. She only briefly mentioned additional insurance, and when we declined, she did not push further or show any dissatisfaction. Overall, the evaluation of Alamo is very high.
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Emily Cowper
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Taking the blue line from San Francisco airport directly to the car rental point was convenient and fast. As soon as we arrived at the car pickup location, we experienced the warmth and simplicity of the American people. It was truly a pleasant experience! If we need to rent a car abroad in the future, Alamo is a great choice!
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Kent Stephens
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
This is a rental company with precise positioning, offering a wide selection of city SUVs favored by many locals. Overall, it left a good impression!
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Gabrielle Tuttle
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff at the service counter were very nice and explained the differences between vehicle categories in detail.
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Pearl Sailsbury
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company's service is very good.
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Tim Richards
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The ALAMO store at San Francisco Airport was easy to find. Showing the printed order, translation document, driving license, and credit card allowed us to complete the process quickly. The staff recommended insurance for $5 per day, which covered glass damage, so we bought it. We took the order form to the parking lot, chose a white Mustang, and the key was inside the car. We started the car and drove off. Someone at the exit checked the order. It was very simple. Returning the car was also very straightforward. It was easy to find near Los Angeles Airport. The staff scanned the car's barcode and issued a receipt with a handheld device, which concluded the process efficiently.
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Colby
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Automatically adding 24-hour roadside assistance and not requiring refueling when picking up the car is not fair.
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Nick Dickens
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Meroy Longman
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The pick-up and drop-off process was quite fast.
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Lilith Cissie
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I booked a Dodge Grand Caravan on QEEQ, but when I arrived in the USA, I found the trunk was not very spacious. The Alamo attendant recommended a Toyota Sienna instead. It had much more space, easily fitting five people, four suitcases, and a wheelchair. Plus, the car was brand new with only 700 miles on it. It handled very well, making it perfect for the complex hills and streets of San Francisco.
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Colin Shelley
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I often book with Alamo, it's pretty good.
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Hobart Gilbert
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Gustave Hughes
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall, this company offers good value for money. They provide a free additional driver, but they kept insisting that I add insurance, saying QEEQ is just a travel company and can't cover their car insurance. I kept refusing, and they were not happy, speechless!
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Quintina Armstrong
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Throughout the trip, we used three cars in total. Two of them were new cars with only a few thousand kilometers, and one had over 20,000 kilometers. Overall evaluation: trustworthy.
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Theobald Chapman
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Orville Trevelyan
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Antonio Lancelot
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
There were quite a lot of people in line in San Francisco, I waited for nearly half an hour. Returning the car in Vegas was very quick, but the pre-authorization held my funds for almost a month.
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Alvis Abe
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The flight was delayed for over 5 hours. When we arrived, we took a shuttle bus directly to the rental car company from the airport. There weren't many people, and the paperwork was processed quickly. There were no excessive sales pitches, and the price matched what I had booked.
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Theobald Chapman
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Efficient service, no hard selling
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Dana Haywood
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Initially, I rented a Cherokee, but when I arrived, they told me that model was unavailable and only had a Hyundai SUV. It felt like a huge letdown. Then they tried to persuade me to upgrade to a Dodge for an extra 3000 yuan, but I stood firm and refused to pay any extra. When I got to the garage, the person there gave me a Dodge, a free upgrade. There was no Hyundai, just a lone Dodge in the garage. You get it!
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Kerr Adelaide
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Eugene Priestley
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Wayne Franklin
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Chinese-speaking service helped us resolve many issues, highly recommend.
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Cornelius Webb
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Nicola Billy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There is a light rail directly from San Francisco Airport to the car rental station, and the counter is just downstairs; very convenient.
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Dana Haywood
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The GPS provided was quite unreliable, often directing us to toll roads, but everything else was fine. Both pick-up and drop-off were fairly quick.
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Haley Hansen
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
There were many people at the counter when I picked up the car. I tried to use the self-service option, but it failed. Later, the counter staff told me that international rentals can only be processed at the counter, which caused a longer wait time, but overall it was okay.
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Jacob Jennings
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Cultural differences between Chinese and Western cultures made communication challenging, but their attitude was earnest.
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Zenobia Oscar
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picked up the car in San Francisco using the self-service machine, which was quite convenient. However, you need to enter all the reservation details again, so the counter might be faster. No one tried to sell me insurance.
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Felix Hume
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Elvis Lee
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Alamo is a large car rental company with excellent service. Renting and returning the car is very convenient. Highly recommended!
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Sylvia Kelvin
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The receptionist noticed our luggage and suggested upgrading the vehicle for an additional charge. After some negotiation, we agreed to pay an extra 300 dollars. When we saw the Chevrolet in the garage, it looked as big as a tank, which shocked us. With the help of the garage staff, we switched to a smaller Ford Explorer of the same class. Although it's an SUV, it felt a bit underpowered on inclines.
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Max Adam
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The customer service adds numerous insurance fees without consulting the customer, significantly increasing the rental cost. Very dissatisfied!
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Eugene Priestley
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There were additional sales. Due to my poor language skills, extra taxes and fees were incurred, and I didn't get help from QEEQ to resolve it!
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Vic Ezekiel
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Big company, new cars
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Lewis Hopkin(s)
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Alamo's service was great. There were two issues, and I couldn't get a hold of QEEQ's customer service, but Alamo resolved everything.
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Moore Van
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Ives Cooper
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It's okay.
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Odelia Lucius
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything was great, nothing to complain about.
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Todd Southey
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Mandatory Liability insurance.
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Jesse Lamb
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad.
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Ryan Malan
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very good!
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Isidore Augustine
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good, cost-effective.
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Quintina Armstrong
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Gilbert Amelia
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental process was smooth. The staff just asked if I wanted to upgrade the car model or buy additional insurance. I declined, and they quickly prepared the contract. I was then directed to the parking lot where a staff member brought a similar type of car. The rental process was smooth. Later, in Los Angeles, I accidentally bumped the front bumper. When I exchanged the car, the staff noticed I had insurance, making the return process smooth. Therefore, having insurance is quite necessary. Additionally, if you're not far from the airport, they can arrange a driver to drop you off at your destination for free!
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Julia Dryden
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There was a collision, but Alamo provided a replacement car, which didn't affect our trip much.
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Ogden Gard(i)ner
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall it's quite good, with a competitive price. They didn't push any extra items when picking up the car. Since I was planning a road trip, I opted for roadside assistance at $5 per day, which is reasonable. Alamo is quite friendly about opting out of certain charges, like crossing the Golden Gate Bridge (north to south); if you pay online yourself, you can automatically opt-out of Alamo’s charges without contacting them. Picking up a car at San Francisco airport was quite intense, it felt like there were more people than cars, and you had to grab one as soon as it appeared.
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Bertha Masefield
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
This time we took an 11-day self-drive trip in the western U.S. and chose Alamo. The price was definitely the most affordable. Overall, the car was in good condition and we had no breakdowns! They will recommend some model upgrades and insurance services, but it is entirely up to you whether to choose them. Returning the car was also convenient and quick. Be prepared that the specified brand and model in the same category might not be available. We were lucky to get the Chrysler 200 we reserved, and it was the only one available. If it wasn't, we would have had to choose the Jetta (known as Sagitar in China). If you plan to upgrade the model on-site, it will definitely be more expensive than booking through QEEQ, so it's best to choose a satisfactory model group in advance. Compared to costs for accommodation and food, car rental in the U.S. is very cheap. Renting a bicycle in San Francisco costs $35 a day, without insurance and tax.
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Osborn Nico(l)
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent experience overall. Picking up and dropping off the car was very convenient. The only issue was that the parking lot at Los Angeles Airport was hard to find and lacked clear signage.
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Sylvia Kelvin
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was very attentive and enthusiastic, and the staff were very responsible.
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Ford Middleton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service attitude of ALAMO rental car company is good. I picked up the car through a self-service method, which was very convenient and saved queuing time. The condition of the car was good and returning the car was also very easy.
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Andre Isabel
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Picked up the car at San Francisco Airport. The older foreign gentleman at the far-right counter aggressively pushed additional insurance fees. When I insisted on using my QEEQ order, he became visibly unhappy, which made me unhappy as well.
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Marina Pitman
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Irene London
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Steven Bush
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall satisfied, but the selection of cars is very limited, mostly only one or two options, mostly Nissan.
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Leopold Chapman
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service, fairly new car, and they even drove us back to the hotel. The car return process was quick and efficient.
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Caesar Dunlop
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Phoenix Barnard
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall, it's pretty good. Although they initially promised a RAV4, we ended up with a Nissan, which was a gas guzzler. However, it was still comfortable to drive, and the car exchange was very fast. The service overall was quite good.
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Louis Barney
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Darlene Leopold
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was very new and the service was great.
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Stacey
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Clear handover process, quick return, and honest service.
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Willie Haggai
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Self-service pick-up is very convenient, and returning the car is easy. The car had only 500 miles on it.
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Robin Darwin
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Winifred Raglan
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great and very convenient.
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Modesty Martin
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car was in good condition, and returning it was convenient. However, we faced a long line to pick up the car, probably because it was cheap. The staff had a good attitude, and there were no issues.
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Stephanie Smedley
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The service of Alamo car rental company is good, no issues. However, I raised the following objections during the contract signing, which put me in a very passive position!
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Lynn John
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car was in great condition!
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Griselda Eddie
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Renting a car at San Francisco airport was very convenient. Since we didn't quite get used to the first car, we spoke to the staff at Los Angeles airport and they swapped it without any extra charges. Returning the car was also very easy. Overall, it was a great car rental experience.
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Setlla Wilcox
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Angela Felton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied! Thank you! Friendly and lovely staff.
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Valentina Bethune
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The brand's service is reassuring, the procedures are fast, and the vehicle is clean.
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Mignon Archibald
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Alamo's service is great and the prices are very affordable. The best part is that you don't need to pay in advance; you can pay at the store. Both picking up and returning the car were very quick, especially the return process, which only involved a brief check before we were on our way. Very good experience, will choose them again next time!
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Carol Hamlet
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Super convenient, excellent vehicle condition, perfect self-drive experience
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Glenn Morse
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall, the experience was quite smooth. The service attitude and the car condition were good, with no exceptional highlights or issues. The car had approximately 16,000 miles on it.
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Lesley Chesterton
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The service was pretty good. They tried to charge me an extra $350 for a one-way rental fee, but after showing my QEEQ order and explaining the situation, the fee was waived.
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Ursula Landon
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car had 30,000 kilometers on it and was in good condition. The gentleman at the counter was very friendly and returning the car was very convenient.
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Enoch Dodd
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Spring Willard
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The company's service is efficient. Even though they recommend some insurance options when picking up the car, the final decision is up to you. Although the Dodge I reserved was not available, I could choose an equivalent model. What surprised me was how easy it was to return the car. You almost just need to drive there and hand over the keys.
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Ulysses Terry
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The front desk staff had an excellent attitude, patiently answering our questions and bringing a warm, welcoming feel to our travel-weary selves. After picking up the car, we were pleasantly surprised to find multiple vehicles to choose from! We quickly chose an almost-new Volkswagen Tiguan with only 700+ miles driven! The car ran smoothly throughout our trip, leading to a very pleasant rental experience!
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Nelly Johnny
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up and exchanging the car was very quick. Good service, relatively new car.
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Herbert Ted
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Great service attitude, high rental price, would choose again if given the chance.
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Bernice Virginia
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The pick-up process was a bit slow, but everything else was great.
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Doris Ingersoll
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Service was convenient and fast. Pick-up and drop-off were quick. I was an hour late, and they initially charged me for an extra day. After adjustment, it was $33. Not sure how they calculated it, but being late for return is costly.
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Gustave Malory
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Liz Louise
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent customer service, upgraded vehicle for free
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Upton Newton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy pickup, simple return, excellent service.
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Verne Cumberland
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Vicky Donne
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Acceptable
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Ruth Moore
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Hamiltion O'Connor
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Kay Pound
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied, not too crowded
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Hamiltion Timothy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent! Very convenient! No forced upselling. Just went and got it done, no waiting required.
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Hannah Laurie
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
This deal was really affordable
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Alexander Truman
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall, it was pretty good. Initially, I was given a Santa Fe when picking up the car. I requested a different car and they handed me two Dodge keys, which I declined as it should have been a Kuwei. Just when I was about to take the Santa Fe, a staff member brought back a freshly washed Grand Cherokee. I took it without hesitation and had a great ride. The staff was not impatient at all. Thumbs up!
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Erin Cissie
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Aubrey Holmes
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Sandy Madge
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Lena Saxton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service at the store
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Kirk North
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
This was my second time renting from Alamo at San Francisco Airport. Since there were many people handling rental procedures when I arrived, I tried the self-service option. Just follow the instructions on the screen and input the required information step by step.
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Ben Emily
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very convenient
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Byron Bertie
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
High cost performance.
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Dwight Bauer
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Carr Marshall
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It's my second time renting a car. Just avoid buying unnecessary services.
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Nicholas Anthony
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The Jeep I rented was unavailable, so they gave me a GMC instead. It was larger and more comfortable to drive, and the return process was very convenient.
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Murphy Bernard
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The process was straightforward.
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Philip Goldsmith
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Not bad
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Baldwin Johnson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up and returning the car was very convenient, but unfortunately, the rental centers in San Francisco and Las Vegas are too far away, making it very inconvenient with lots of luggage when getting off the plane.
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Joshua George
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up the car was very convenient. I reserved a Grand Cherokee, but international rentals are based on the car model, so unfortunately, I didn’t get it. I ended up with a Ford Edge, which was a pleasant surprise as it was a seven-seater. This gave us much more room for our two kids. We had the car for nineteen days, and due to a change in our schedule, we extended it by one day, which cost around fifty dollars. The switch was incredibly fast, taking only a minute. I was very impressed with the efficiency of the car rental process in the U.S.
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Guy Lyly
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied with the service
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Walker Boyle
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The rental company's system is very well-established, making pickup and return very easy.
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Susanna Tomlinson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Straightforward and convenient, no hard selling.
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Martina Beck
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There was a bit of a line when picking up the car at San Francisco Airport, waited for about ten minutes. The car was in good condition with a decent selection of models. Returning the car near Los Angeles Airport was very convenient and quick, just checked the engine start and general condition, took only three minutes. Overall, this car rental company is pretty good.
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Caroline Polly
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Recommended a higher-class model, but ended up with an Edge. Money wasted.
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Ian Zacharias
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Perfect, you can choose from over ten 7-seater Dodge cars. I picked one with the plate number 8888 and only drove a few hundred miles.
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Mick Flower
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The counter staff was very friendly and did not try to sell insurance.
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Alfred Tout
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both renting and returning the car with Alamo were very convenient
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Christian Kingsley
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up and returning the car is very convenient, and the locations are easy to find. Entering the provided addresses from QEEQ into Google Maps is very accurate. Additionally, the staff are all very efficient.
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Harry Dorothy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything was great, really good in all aspects!
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William Bertha
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad
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Chad Kipling
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The attendant at the San Francisco airport car rental counter had a poor attitude. After declining to upgrade the car model and purchase fuel and insurance, he barely looked at us properly. Since we arrived at night, there were few vehicle options, and the available cars were relatively old models.
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Elsa Camp
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good, but the GPS provided suggests turning in 50 meters when it actually means to turn at the next intersection.
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King Ford
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Returning the car was very convenient. The airport shuttle service provided after return was timely and convenient. The driver was professional and enthusiastic. Thumbs up.
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Miriam Lily
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Leo MacPherson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great, both pickup and return were very convenient.
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Gale Stone
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Return process was extremely fast
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Richard Clement
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
First, the car pickup. Arriving at San Francisco airport at 9 PM, it was quite convenient to take the blue line AirTrain to the rental car center after getting our luggage. Possibly due to the late hour, there were only 2 staff members at the Alamo counter. Though there weren't many customers, they seemed a bit overwhelmed. We had booked a Jeep Grand Cherokee, but it's rare to get that specific car. The staff offered us a Hyundai Santa Fe (not many options in the same price range, and I'm not a fan of Korean cars). Seeing that I had a lot of luggage, they then suggested an upgrade to a Chevrolet Suburban (a massive SUV almost like a pickup truck; it seems rental car companies love recommending American cars, which are big and gas-guzzling and not very popular). I went to the parking lot to check it out. I thoroughly inspected the car and documents and found there was no registration document. The manager spent nearly half an hour trying to locate it with no success. By this time, it was almost 11 PM. The manager, seeing no other option, finally gave us an Infinity QX60. This car had a spacious trunk that fit my luggage, so I agreed to pay the extra $18 per day to upgrade. The whole process took about an hour. Since I had full insurance purchased through QEEQ, Alamo did not try to sell me any additional insurance. Return: I returned the car at Los Angeles airport, where Alamo has a much larger facility and more vehicles compared to San Francisco. The return process was very straightforward and quick. Once you enter the Return car area, staff will direct you where to park, unload your luggage, and leave the keys on the dashboard. A staff member noted the mileage and did a quick inspection before giving me the final receipt. The whole return process took less than 3 minutes. We then took the Alamo shuttle directly to the airport terminals.
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Burton Brook
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good Attitude
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Lindsay Smollett
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad, will choose it again in the future
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Julius Hughes
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Trustworthy!
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Gerald Gray
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rental and return procedures are straightforward and quick.
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Esther Katte
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It was alright, nothing special.
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Quintion Noel
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car had issues but they replaced it immediately without any hassle, and the service was excellent. Thumbs up!
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Donald Dickens
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient, Professional, Enthusiastic
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Elma Ferdinand
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Self-service processing, very convenient
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Andrew Robinson
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car pickup was fast, but they kept trying to upsell a vehicle upgrade.
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Aubrey Holmes
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, pick-up and drop-off are very convenient. I will choose ALAMO rental car company again.
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Teresa Herty
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Megan Marjory
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good service, no deposit required, affordable price. I chose a car with only 1500 miles on it, and it was very comfortable to drive.
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Antonia Susanna
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rental company is very responsible.
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Thomas Sinclair
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything went smoothly. Professional and no extra fees or forced sales. I've used them 4 times already!
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Myron Hewlett
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Clyde Abe
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quick and easy procedures
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Frederic Gregory
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient and good service.
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Marvin Curme
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Simple procedures and clean car
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April Daniel
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
There was no upselling, but they added an extra tank and roadside assistance directly to the bill. When I noticed and pointed it out, they modified it, but the fee is still frozen and not refunded to my account.
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Sarah Whyet
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Staff provided very attentive service
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Ira Julia
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Amazing black convertible Camaro. Service was straightforward and convenient.
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Gilbert Foster
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car rental company is okay.
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Rory Kit
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Dennis Hope
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Boyd Bruce
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good, very quick
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Warner Sassoon
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy pick-up and drop-off, good car condition, reasonable price
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Athena Zechariah
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Just average
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Edmund Waters
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Ed Geordie
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Simple procedures, easy pickup and return, and the car was in excellent condition.
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Les Strong
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quite clear and understandable
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Caesar Dunlop
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Harvey Louis
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There were quite a few people waiting in line for the paperwork, which indicates that this company is pretty good. Signing, picking up, and returning the car were all very simple.
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Joanna Shakespeare
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Affordable and reasonable prices
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Christopher Alsop(p)
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Big company, good car condition, bought full insurance, so it's quite worry-free
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Toby Ellen
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car pick-up process was very smooth. From San Francisco airport, you can take the airport shuttle to the car rental building (most rental companies are there). I was fortunate to meet a gentleman from Hong Kong who speaks Mandarin. He recommended insurance, but I did not purchase it. The process was very efficient. I had reserved a Chrysler, but it was unavailable, so I chose a white Dodge from the lot with only 500 miles on it. It was very new. I quickly got used to driving it. The car's power was average, and I am not sure about the engine size, but the fuel consumption seemed high. Returning the car was even simpler and more straightforward. I will choose QEEQ again next time but will select a different model.
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Crystal Constance
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient and great value!
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Bella Hamilton
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Alston Cecillia
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quite convenient.
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Karen Jackson
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Not bad.
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Sean Jonson
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
A very pleasant experience
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Viola Augustine
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
QEEQ provides fast and convenient service.
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Dave Winifred
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Hazel Cook
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Christian Kingsley
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
QEEQ did not include third-party insurance, so I had to pay an additional fee for it at the counter.
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Pandora Harte
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was very new and the pick-up process was very convenient.
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Veromca Juliet
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Getting the car through a self-service machine was very quick. During the trip, the car prompted for an oil change, and we easily swapped it for another one at a different location. Alamo staff were very nice and the process was quick. When returning the car, the staff just asked if everything was okay. After confirming, we left the keys and received the bill, which was very fast. Highly commendable.
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Mavis Eveline
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Self-service car pickup is the most convenient.
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Malcolm Rutherford
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Page Kitty
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The company is quite large, with branches in various regions. There are many vehicle options available. I initially wanted to rent a Grand Cherokee, but at the counter they said it was unavailable. They offered either a Santa Fe or a more expensive Ford Edge, which I did not agree to. However, when I went to the parking lot to pick up the car, I was pleasantly surprised with a 2017 high-end GMC. It had only run over 13,000 miles, essentially a new car. Midway, the car showed a need for an oil change. I contacted customer service, and they provided three options: continue driving if the car was in good condition, switch to another car, or find a repair shop for an oil change and then get reimbursed. Later, I went to the Salt Lake City branch to exchange for another car, but they only had a mini van. So, I opted to get an oil change at a repair shop, which cost over $50 with tax. The refund was processed smoothly when I returned the car. Overall, it was a pretty smooth experience.
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Mamie Jonah
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy car rental process!
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Roberta Walton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad
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Brook Horace
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good
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Verna Howard
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Betty Roosevelt
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Using a self-service machine to print the pick-up slip is convenient and fast with no queues.
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Winston Doris
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good
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Leona Sherwood
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Earl David
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and fast
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Solomon
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company with the longest queue!
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Wanda Copperfield
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good
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Denise McDonald
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Reliable and economical
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Todd Pansy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
At San Francisco International Airport, all the rental companies are in one area and connected by a tram, which is very convenient. They'll try to upsell you to a higher class vehicle (telling me there's a half-price upgrade promotion) and add insurance. Because of the language barrier, my contract included an extra insurance. I immediately questioned it, showed my QEEQ order, and told them 'zero, zero'. They said my insurance didn't cover emergency rescue, and I declined it. They later canceled it and told me 'don't worry'. Importantly, you don't need to print out the pickup form; just tell them the pickup confirmation number. Printing a document abroad can be troublesome and usually requires self-service credit card payments. I once spent $17 to print a pickup form, but it became invalid later due to rebooking! I hope QEEQ's customer service advises customers not to worry about printing.
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Zebulon Abraham
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rental and return process was very convenient. The car was in excellent condition with less than 16,000 miles. Picking up and returning the car at the airport was very easy.
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Reg Moses
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient pickup
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Nina Patrick
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Chloe Roland
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very quick service, and I got the car I wanted. Returning the car was especially simple! Great!
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Theodore MacAdam
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Allen Bertram
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Lucy Wyat(t)
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Maxwell Daniell
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was really quite good
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Renata Tate
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both pickup and return were very smooth
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Bevis Motley
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Calvin Joan
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pickup at San Francisco Airport is very convenient. You can choose any car, the condition is good, and the return process is quick.
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Hilary Rusk
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Brand new car!
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Patricia Whitehead
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Since my girlfriend and I are both under 25, we had to pay an additional $25 per day for insurance. The staff cleverly used this extra fee to upgrade our car from a Class A to a Class B Taurus (known as Ford Taurus in our country). We enjoyed ten days with a 3.5L V6 engine, which was fantastic.
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Alston Cecillia
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They didn't aggressively push insurance and offered phone support during lunchtime.
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Marian Jessie
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Many people rent from them. Not bad.
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Ida Wat
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very good
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Frederic Gregory
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Excellent
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Gary Tom
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Even though I paid in full on QEEQ, I still had to input a lot of information at the self-service machine when picking up the car. Not sure why.
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Sheila Warren
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
You can input the information yourself on the self-service machine, swipe your credit card, and go pick up the car. It's very fast.
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Wayne Raymond
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Probably because it was early in the morning, no need to queue.
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Vivian Ezekiel
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Valerie Stilwell
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up and returning the car was very convenient, and the price was very reasonable.
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Zachary Congreve
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad
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Jacqueline Huggins
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Fabian Victor
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very good
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Simona Guy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Completed car rental in 5 minutes, very convenient through the machine
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Lillian Scripps
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Few people in line for car pick-up, staff service was decent, you can choose any car of the same type in the garage and drive off.
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David Noah
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The store staff were very helpful and did not try to upsell anything.
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Clara Bernal
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service and very attentive. Quick pick-up and return. Highly cost-effective. Highly recommend!
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Hilary Rusk
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient pick-up and drop-off process. I will use this rental company again next time.
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Stephanie Smedley
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Average service.
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Una Coleridge
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Efficient service, but limited vehicle options
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Virgil Hal
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Self-service is very convenient
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Phoenix Barnard
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service staff we encountered were quite average in attitude. They tried to sell insurance and a full tank of gas, but after we declined, they didn't push further. We were free to choose any car; the RAV4 has a larger trunk compared to the Jeep, fitting three large suitcases and one small suitcase.
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Maxwell Daniell
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The new car had a strong odor.
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Xaviera Eden
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up the car was quite fast. The staff didn't push any hard sells, and the guide was friendly and very helpful.
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Lena Saxton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very friendly car rental company with a wide range of vehicles and convenient rental process.
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Mag Helin(a)
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
When picking up the car, the gas tank wasn't full, and I wasted an hour waiting.
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Ada Clement
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent and enthusiastic.
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Trista Cromwell
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very good, the staff were friendly.
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Alger Washington
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Patrick
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rental and return process was very quick, and the staff even said not to worry about small scratches when returning the car. They were so generous. Renting a car in the US is incredibly convenient.
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Cora Caroline
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The wait time was a bit long, but the staff was persuaded to upgrade our Kia to an Enclave.
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Edward Francis
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Large companies are more reliable. Demand was high, so I had to wait half an hour before getting a car.
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Dora Den(n)is
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Stan Saroyan
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Jesse Lamb
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Comprehensive insurance, no charge for towing, no extra charges at the end, car was pretty good
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Bartholomew Ward
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The return process was quick, easy, efficient, and professional
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Roderick Crofts
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
There were additional self-paid items that were not informed in advance. The counter staff said it was mandatory by California law. Originally, the car rental cost was over 200 yuan per day, but we ended up spending an extra 100 yuan per day.
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Victor Forster
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Not bad. The car pickup process was made very simple and quick by QEEQ's service, and the return was as straightforward as always. One complaint though: the selection of cars at the San Francisco airport location is quite limited.
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Aaron Ricardo
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
They efficiently handled the car exchange, and the vehicle was very new.
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Morgan Tony
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Madeline Surrey
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great car, easy return, no lines
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Zoe Charles
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Initially given a Nissan with minor lighting issues, replaced with a Ford Explorer, which was in excellent condition. Automated process at San Francisco airport, very convenient.
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Payne Camilla
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The pickup and return process was very efficient. It took 3 minutes to pick up the car and 2 minutes to return it.
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Darren Whit
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Keith Wyld(e)
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Although the car wasn't the Chrysler I booked, it was a very new and well-equipped Dodge. The trunk could hold four large suitcases, there were two spaces under the middle seat to store items, and there was plenty of storage space.
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Lionel Pope
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Arrived at the counter late at night, waiting time was negligible.
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Lionel Johnson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I have rented cars multiple times and have always been very satisfied.
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Lewis Hopkin(s)
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I arrived early, 2.5 hours before the scheduled pick-up time. With my limited English, I managed to complete the rental process with the help of an African American guy at the counter. Since I was early, the reserved car wasn't back yet. They switched me to a car of the same class. The picture showed a Nissan, but I couldn't find a Nissan in the lot. When I asked the staff, he casually pointed to the area and said I could pick any car I liked. How generous! When returning the car, I drove to the designated spot where a white guy scanned the rental code, checked the gas and mileage, printed a receipt from his device, and everything was done in just 3 minutes. Quick and easy.
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Isidore Augustine
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Avery Morris
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both pick-up and drop-off processes are quite convenient, there is no pressure to purchase insurance, and there is a good selection of vehicle models.
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Gail Benjamin
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
No lines
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Zebulon Lena
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Extremely friendly staff, none of the aggressive insurance selling that people warned about. They just suggested buying insurance, but I showed them my policy from home, and they didn't push further. The process was very pleasant and straightforward.
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Alan Harry
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Satisfied
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Agnes Powell
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Self-checkout is quite convenient.
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Jay Maud
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Walter Davy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Because I arrived at 8 PM, there was no queue.
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Wilbur Saxton
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Kama Boswell
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Average service
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Leif
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Affordable prices, fast service
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Florence Bronte
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Friendly attitude with a smile
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Dolores Samuel
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Kevin MacPherson
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Lindsay Smollett
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Regina Green
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy pickup and simple drop-off
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Cathy Dobbin
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Bob Stowe
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
A very enjoyable car rental self-drive tour
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Louise Rosalind
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Using the self-service machine to rent the car was very convenient and quick.
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Dorothy Hansom
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad, the car was in great condition
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Geraldine Evan
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied. When picking up the car, the salesperson recommended a scratch insurance for five dollars a day. We bought this insurance and the return process was very smooth. Simply scanned a code to complete the return.
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Jennifer Wood
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Elvira Kitto
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient, quick, and the car was in great condition
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Ogden Bill
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There were quite a few people in line, but there were multiple counters, so it only took us 5 minutes. The rental process was handled by an African American gentleman, who was polite and efficient. Very satisfactory service.
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Gustave Malory
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Frederica Anne
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Used the self-service kiosk, the process was quick but finding the car was inconvenient
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Mabel Fielding
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Ivan Kent
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Ira Julia
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very simple, easy to understand QEEQ's contract
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Ivan Keppel
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Dana Frank
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The queue for picking up the car was too long
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Elvis Lee
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Clyde Zephaniah
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Bella Hamilton
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Arrived in San Francisco at 9 AM, hardly any queue. Alamo still tried to upsell insurance, but once I clarified that I had already bought it through Zuzuche, they didn't push further.
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Justin Maugham
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quick service, clear communication, and very friendly staff.
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Sebastian Acheson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Reasonable costs
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Eden Marion
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Nina Patrick
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pick-up and drop-off were very simple.
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Oliver Penn
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ingram Matthew
San Francisco
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Lionel Pope
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great attitude, and the rental process was really fast.
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Archibald Samuel
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service at San Francisco Airport has always been good.
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Jeff Cronin
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Truman Colclough
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Alamo at San Francisco Airport has many counters, the speed was acceptable.
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Ruth Moore
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Xanthe Service
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent, no pressure to buy insurance.
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Stacey
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Even after half a year, I'm still very satisfied. Huge praise for QEEQ.
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Elijah Belloc
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Deirdre Bartlett
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up and returning the car was super easy. It was my first time driving by myself and basic English was enough to handle everything.
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Selena Katharine
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient
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Sandy Madge
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The rental area is very spacious with hardly any people, no lines. I was assisted by a Latino elderly man, whose attitude was mediocre.
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Armand Church
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Francis Lincoln
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Truman Colclough
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Renting a car in the US is the most convenient.
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Belle Lynch
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service
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Antony Rossetti
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Changing reservations is hassle-free
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Xaviera Eden
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service, picking up the car was very easy and quick.
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Gustave Malory
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and fast.
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Greg Gunter
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good and convenient
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Elroy Violet
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car matched the online photos, procedures were simple. Easy pickup.
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Ulysses Terry
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Recommend
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Pamela Douglas(s)
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rented car model was the same as in the pictures, but it was black.
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Sheila Warren
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It's fine
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Susie Hudson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Tyrone Kelsen
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Gloria Louisa
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
This was a spontaneous car rental, but everything went smoothly.
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Humphrey Birrell
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly efficient, the whole process was very quick
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Barry Bobby
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Because we had a lot of luggage, the staff suggested switching to a Suburban. It turned out they were right, and it wasn't a forced upgrade.
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Kent Stephens
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Burke Jacob
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Arlen Tracy
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great and convenient.
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Dana Haywood
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Adelaide Rockefeller
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Ethel Conan
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The pick-up and drop-off process was relatively fast.
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Maxwell Daniell
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great and convenient
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Miles Judson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Smooth communication
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Jesse Lamb
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Gary Tom
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied with the car rental experience. The staff pointed to a row of cars and said I could choose any one. I picked a brand new Mitsubishi Outlander with only 800 miles on it. Amazingly, we fit all nine pieces of luggage inside. Great job!
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Horace Spender
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quite satisfied
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Vic Ezekiel
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Nick Arthur
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Cash Stevenson
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly satisfied
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Ivy Eliot
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and fast
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Jill Morrison
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The process was straightforward.
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William Piers
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Friendly service
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Tyler Maurice
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up and returning the car was very convenient.
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Madge Walter
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly recommended
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Veronica Defoe
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Jerry Lucas
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Due to language barriers, I unknowingly signed a local insurance document. Customer service failed to resolve this issue, but eventually, an American friend helped contact the rental company and got the local charges canceled.
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Ophelia Housman
San Francisco
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Payne Camilla
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service quality.
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Hermosa Charlotte
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up and returning the car was very convenient. Car pickup was done through self-service under the guidance of staff, and I was free to choose additional options as needed, which was quick and easy. Returning the car in Los Angeles was also very convenient, as staff attended to us immediately upon parking. The staff checked the car and gave a slip, allowing us to leave right away. There was even a shuttle service to take us to the hotel or airport.
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Jennifer Sapir
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good and convenient
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Penelope Charley
San Francisco
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Denise McDonald
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Penelope Charley
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Given the price, the pickup and return process was fairly convenient. There are self-service machines to follow the process and swipe your card to get the car.
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Harriet Finn
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
OK, no hassle
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Audrey Turner
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I've always used Alamo; they are reliable.
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Hilda Freeman
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall satisfied
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Griselda Nathaniei
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Cornelia Palmer
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was new and clean, and the staff were friendly and enthusiastic. They proactively upgraded me to a 4Runner, a large vehicle with high ground clearance, which made highway driving very comfortable.
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Clyde Zephaniah
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff was friendly, and the pick-up and drop-off process was quick.
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Mandy Hawthorne
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very professional
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Philip Goldsmith
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good! Satisfied.
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Beau Bentham
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The process was efficient and very quick.
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Patricia Whitehead
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall satisfactory
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Nick Dickens
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy to find, but they provided a slightly smaller car.
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Bradley Commons
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied!
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Robert Field
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall satisfaction
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Beacher Eve
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company was quite good. Although I didn't get the model I originally reserved, the car was still fine. I had a minor traffic incident, but the process for switching cars was very straightforward. Very satisfied.
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Bart Ernest
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Annabelle Robeson
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Satisfied
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Blithe Petty
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service
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Anna Zechariah
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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P.Romano
San Francisco
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was very good comfortable and clean
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Sidney Zimmerman
San Francisco
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall satisfied.
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Chapman May
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
We didn't have our originally booked car model available upon arrival. Considering we had a lot of luggage, they recommended a seven-seater Hyundai, which could fit four suitcases and four adults. It was more suitable than the car we had initially reserved.
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Haley Hansen
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Quinn Dickey
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service attitude was excellent and very efficient.
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Lionel Pope
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good because Alamo quickly resolved the issue after our car was broken into in San Francisco.
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Abner Thodore
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Will Harper
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Extremely satisfied
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Adonis Stella
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service is efficient, the car model matches the booking, and there's no waiting. Reminder: Refill the tank before returning the car, otherwise the fuel charges will be high.
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Isaac Wallis
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Betty Roosevelt
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient.
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Poppy Sidney
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Virgil Ted
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Eden Marion
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and good service.
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Scott Tate
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was excellent and very clean.
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Brady Eugene
San Francisco
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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