Dislike: The deposit money still hasn't been released on my card a week later despite them saying it would be as soon as I returned. Also, would have liked to inspect vehicle with staff before signing.
Like: All very quick and easy. Dislike: The deposit money still hasn't been released on my card a week later despite them saying it would be as soon as I returned. Also, would have liked to inspect vehicle with staff before signing.
Ordered Peugeot Van or similar, but was given a Seat Arona at pickup, asked to swap as needed a bigger boot size, so car was swapped to Toyota Verso which had a much bigger boot. Car was damaged on 2 panels, but that was not an issue. Less than £300 held on my card whilst renting. Had my own 3rd party excess insurance which was fine. Have used Europcar in the past multiple times and never had a problem. Would use again without hesitation.
Like: Cheap rental but great service and upgrade in the car offered.
A bit remote from the terminal (10min free bus drive) but efficient pick up and drop ! Would recommend definitely Dislike: Didn't prepared for a bus drive but in Lyon it seems now mandatory.
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Dislike: The deposit money still hasn't been released on my card a week later despite them saying it would be as soon as I returned. Also, would have liked to inspect vehicle with staff before signing.
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View more >Dislike: Didn't prepared for a bus drive but in Lyon it seems now mandatory.