I was a bit nervous renting a car in the US + incidental $$$

I should have checked the reviews first, there is a reason they only have one star. We tried to call from the airport 4 times and it kept saying no one is able to answer your cal. Finally an airport employee told us where to go and said they would be around in about 15 minutes, it was more like 30. The car had electrical problems that didn’t affect us too much but scared us the car may not make it back.

I called my bank and was told that it was their machine, this confirmed by a rental I did later in the day.

Canadians BEWARE they will not accept your proof of insurance and force you to get coverage with them. Also they will not accept that you use your own SUNPASS on their cars!!! I was renting a car for three weeks imagine the overcharge. Instead I cancelled my rental and lost my deposit.

Sous de fausse information ils ont tenté de mettre de la pression pour l'achat d'une Sunpass et ils ont chargé à notre insu une assurance optionnelle (dommage physique) non obligatoire (déjà couvert avec carte de crédit et assurance privée) après l'avoir signaler au commis ce dernier n'a rien corrigé. Il a dit que nous pouvions annuler la location. j'ai annulé!! Je n'avais pu confiance en RIGHT CARS et son commis. J'ai porté plainte a Easy rentcars pour être rembourser (processus toujours en cours)

Absolutely a nightmare. I didn't realize it was off-site from the airport, there were no instructions for how to find Right Car, and it wasn't even easy to figure out from my confirmation email what the rental company was. I finally figured it out, called them, and they said they would send a shuttle. A shuttle driver from another company ended up giving me a ride to Right Cars, and he pointed out to me that the Right Cars shuttle hadn't even left. They required a copy of my insurance, which is not normal, and they also required a TWO THOUSAND DOLLAR DEPOSIT which is not normal. When they tried to swipe my credit card, it didn't go through - there was no reason for that, because I have a far more than $2000 limit on my card - and they swiped a second of my credit cards which also didn't go through, again for no discernible reason. The customer service person said that after two swipes, she couldn't swipe it again, and there was no other way for her to rent me a car, so after wasting 45 minutes between the shuttle and this BS company while my grandfather was on his deathbed, I ultimately was not able to rent a car and had to go back to the airport in a Lyft to rent a car from another company at the last minute. I looked on Yelp and this company has an AVERAGE of one star. You should be ashamed of yourself for supporting this scam business.