Staff members are very rude and unprofessional.

I didn't rent a car, because when I arrived at office, attendant did charge me another price, so I had to guive up to rent a car.

We should have been told about the need to purchase the SunPass and the fact that it was an outrageous $13/day when most tolls were under $1.50

We showed up expecting an easy experience and then they try to say that the state of Florida has new strict driver liability laws, and you NEED to buy their daily insurance to comply. This is not true, and is just their own policy to force you to buy their insurance (which makes them more expensive than other rental agencies)

Right cars staff were rude and took forever. I tried to cancel on the spot but was informed that I couldn't because it was past my rental time. Even though I had been there prior to my rental time. I rented through a different company and wont ever even consider right cars again

they have nt shuttle at 3 am for airport, we walked to hotel for called a taxi