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Live chat Email us Service Code: 2863318131
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Very happy overall; gladly use again in spite long pickup time

Reviewed: Mon, Sep 10, 2018
About Europcar: 8.0 /10
Like: All staff I interacted with were affable and generous. I felt well informed and well taken care of. What I appreciated was understanding why things were taking so long: the staff focussed on the customer care and went into detail when answering questions and helping customers make the right choices. I was happy with the way that Geneva handled my query; I felt like I was the only customer in the room -- unrushed and highly valued.
Dislike: I had not anticipated close to 1.5 hours from queue to driving off with the car. If I had known this, I would have built this into my schedule and my 7 year old daughter was tired from flying and very fed up. Moreover it had a knock on-effect on my next appointment to collect a key from the air bnb accommodation contact, so I had a lot of apologising to do.
Economy | Toyota Yaris or similar

Relevant Reviews on Europcar in United States

Malcolm Rutherford

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Reviewed: Thu, Feb 27, 2025
About Europcar: 10.0 /10
Overall good, and the car is relatively new.
About QEEQ: 10.0 /10

Benedict Buck

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Reviewed: Wed, Jun 26, 2024
About Europcar: 10.0 /10
The company name is Fox, initially we couldn't find Europcar. Once we knew it was Fox, everything was convenient, no extra sales pitches, all insurance was included, and car pickup and inspection were very easy.
About QEEQ: 10.0 /10

Truman Colclough

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Reviewed: Thu, Oct 11, 2018
About Europcar: 8.0 /10
The service was quite good. There were a lot of people when I went, I waited in line for about 25 minutes. The car model I reserved was unavailable, but they upgraded me to a larger size for free, although I prefer smaller cars.
About QEEQ: 8.0 /10

Warner Sassoon

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Reviewed: Tue, Feb 20, 2018
About Europcar: 2.0 /10

S.Knowles

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Apr 16, 2019
“Nice, clean car - upgrade. Pick up is a bus ride from the airport concourse.”
About Europcar: 9.3 /10
Car definitely exceeded our expectations. Staff courteous and efficient
About QEEQ: 10.0 /10

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