NEW YORK CAR RENTAL REVIEWS

Excellent experience.

Super satisfied with everything, no complaints at all.

Very good.

It was okay, nothing special but not bad either.

The service is acceptable.

Perfect rental experience overall – easy to find and the staff were really welcoming.

Really good overall.

The directions were clear and it was really easy to find.

They gave us a Subaru—don’t remember the exact model, but it had three rows and fit six of us perfectly. It was basically brand new with only about 700 miles on it, and the power was great. I’d never driven one before so I wasn’t used to some of the smart features, but I eventually figured out the adaptive cruise control, which made driving a lot easier.

Super satisfied with everything.

Great service and really friendly staff.

Pretty good overall.

They even gave me a whole case of oil, which was awesome.

Very professional and organized, everything was quick and easy, and the car was in great condition.

Avis is a big company. Every time I book a Toyota RAV4 they switch me to another model, but as long as the car is good I don’t mind.

Super happy overall: got a nearly new car with just 5000 km on it, plus the plate pass for tolls, which only charges you for actual crossings and no daily fee if you don’t use it. Really convenient and good value. Filled up the tank and returned the car in under a minute.

No hidden fees, really friendly staff, and everything was handled super fast with very little waiting in line.

The manager’s service was pretty good. The only issue was that the car I booked wasn’t actually available, so they had to rush one in from somewhere else, which wasted quite a bit of time. They did give me some fuel as compensation though, so overall it was still a decent experience.

We booked an 11:00 pickup and got to the rental place at 10:30, but they wouldn’t start the paperwork until exactly 11:00. Once they did, they were really strict with the checks – they even asked to see our entry stamp, but the US doesn’t stamp passports anymore, so they ended up checking our inbound flight ticket instead. The car they assigned us was the red one on the right, and during the inspection we noticed the rear right tire was damaged. We asked them to change the car, they checked with the manager and agreed, but after about 10 minutes they gave us the smaller car on the left, which was definitely not as spacious as the first one. Overall the process was reasonably efficient, no upselling at any point, and the return was literally done in seconds.

Very satisfied