great

The car rental was away from the airport. I purchased the additional insurance prior to renting the vehicle, but the service person insisted that it was not for full coverage and almost refused to rent until a purchased the additional insurance at the counter. We were unable to locate the gas door which was under the armrest on the door. We had to return the vehicle to the rental car return and go back to refill when showed how to open the gas door.

They forced me to buy extra insurance b/c I had less then 300,000 insurance coverage and nowhere in the contract it said that. For the price i paid i could have used Enterprise which does not have that ridiculous policy. I could not find the place, there was no parking for my brother who accompanied me to park his car while he was waiting for me. There is no signage, it is so hard to find. The staff was nice but there was nothing they could do.

Sun pass is not a necessity in Fort Lauderdale, we could have managed without sun pass or could have used our own. But the agent didn’t agree to use our own, and informed that without sun pass we cannot take any highway in FL, that’s a lie.

Worst place ever to rent car. If you see it post for 8dollars a day it’s not, when you get to the counter they will charge you at least $100 extra for all the mandatory fees. The low prices is a gimmick to have customers chose them first.

Terrible service, very disrespectful. not pleasant one bit, customer walked out and cancelled booking because of bad reviews on Right Cars. I agree, will not rent there anymore, rather pay higher price, with people who are respectful.