Very pleased

Car was much smaller than expected.

Amazing price

Car was spot on. Staff at the counter was friendly, helpful and quick. Car was a bit scratched but other than that it was good condition. Overall I'm very satisfield with the service :)

Car was spot on. Staff at the counter was friendly, helpful and quick. Car was a bit scratched but other than that it was good condition. Overall I'm very satisfield with the service :)

The staff on the counter were very abrupt and did not always understand what we were trying to say. The desk area to talk to the staff is ridiculously tight. You’re practically touching the people next to you.

The overall experience was positive except when I arrive at the Goldcar counter was pushed to buy another insurance which I did not buy. And the staff said that my insurance isn't good enough so she wanted me to buy another insurance on top of the one that I already have. After me kept saying no to another insurance she blocked my credit card ( which the norm). Also I had to pay €20 of airport fees which I didn't understand why because when I booked online I paid premium to have all taxes included. The staff at the counter was rude and lied to me. She said that the credit card deposit would take a month to return to my bank account but I asked another staff on the drop off and they told me in less than 2 weeks. With Goldcar never again.