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Awesome

Reviewed: Tue, Jan 15, 2019
About Routes: 10.0 /10
Great staff, very polite and helpful. They are not pushy like other places.
About QEEQ: 10.0 /10
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

Freda Mackintosh

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Reviewed: Fri, May 16, 2025
About Routes: 2.0 /10

Y.Yu

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 28, 2019
“Waited for an hour to get car”
About Routes: 6.7 /10
Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.
About QEEQ: 10.0 /10

C.Abrahms

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jun 22, 2019
“You need more staff! We waited about an hour and a half to pick up our car. That is unacceptable.”
About Routes: 9.7 /10
Waited way too long, but the young man that serviced us was wonderful!
About QEEQ: 10.0 /10

N Shah

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Economy | Kia Rio or similar
Reviewed: Thu, Feb 28, 2019
“Routes need to have the cars with stepney tire.”
About Routes: 8.0 /10
The Kia rental didn't have spare tire. The tire blew while driving on 95 North in Florida with no low air pressure warning. We had to get tow truck to tow to tire shop to replace tire. We missed flight by 5 minutes and it cost us $500 dollars since Routes didn't provide shuttle as promised to us in timely manner and shouldn't have trusted Routes personal. Instead of relying on shuffle I should have booked Lyft or Uber
About QEEQ: 10.0 /10

Jack

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Feb 20, 2019
“10/10”
About Routes: 10.0 /10
Best customer service experience I had so far for a car rental. Everyone was so friendly and the ride was on time .
About QEEQ: 10.0 /10

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