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Live chat Email us Service Code: 9499118040
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Good experience

Reviewed: Sat, Apr 20, 2019
About Routes: 7.3 /10
I waited 15-20 minutes at the airport for pickup and then 10 minutes over to Routes. I then had to wait there over an hour because there was only 1 representative. They overbooked and had no cars left so I was upgraded to a Jeep, however I had 120 mile drive to my final destination so the trip cost me more in fuel than it should have.
About QEEQ: 8.0 /10
Easy rent was perfect easy to use, no problems.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Aug 31, 2019
“Car great but Routes counter staff didnt seem aware of what was already prepaid.”
About Routes: 9.0 /10
Far too pushy on extras such as liability cover
About QEEQ: 10.0 /10

J.Gisi

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 23, 2019
“Awful Customer”
About Routes: 6.3 /10
From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
About QEEQ: 7.0 /10

D.Johnson

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, May 11, 2019
“Smooth and Simple”
About Routes: 9.7 /10
Such a simple process. I had all the paperwork ready and that made the process really fast. The car we got was like brand new and very nice to drive. All the other rentals during that time were 2-3 times as expensive, but we didn’t compromise on anything with Routes.
About QEEQ: 10.0 /10
Very easy and seamless. I’ll be using this again.

B.Hansen

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Economy | Kia Rio or similar
Reviewed: Fri, Feb 22, 2019
“Great price and upgraded vehicle, but terrible pickup”
About Routes: 7.3 /10
Waited a LONG time to get the car. Apparently the employees were on break in the back room and couldn't be bothered by the long line at the desk.
About QEEQ: 8.0 /10

D.McWilliams

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Economy | Kia Rio or similar
Reviewed: Sat, Jun 30, 2018
“I was very pleased with the service that was given.”
About Routes: 10.0 /10
Like: Pick up was the slowest part, but was good. Check in was fast. I received a free upgrade as what I had reserved was already taken. For as new as they are, things were smooth. The staff were polite and knew what they were doing.

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