We were given an upgrade and the staff could not have been better. There was quite long queue but the staff soon dealt with it. We were asked if we minded waiting a few minutes extra while they finished valeting the upgrade and we were kept updated thro out. Excellent service overall. Will use Europcar again without hesitation .

Car had been driven on a dirt road previously and inside of every door was filthy, complained and was told they would see what they could do......nothing. Car was overpriced for what it was, expensive. ☹️

Perfect service, the car was an upgrade also.

Counter staff were very helpful and efficient.

GPS did not work properly - counter staff arranged a no quibble refund.