Easy Process - Friendly People

Very satisfied.

The front desk agent Kate was friendly, efficient and thorough. The staff in the pickup / drop off zone were excellent as well. The only thing that made my trip a little less enjoyable was the flat tire, which I changed myself and my trip was cut short because I didn’t trust driving on a spare. So I had to return from 2 hours away and missed out on my Mount Ranier excursion. The staff are all excellent t in Customer service. However the tires on my rental were bald, please put more effort into making sure your customers are travelling in safety.

We didn't get the car from Europcar as booked but advantage which we'd never heard of! Got hard sell on pre paid toll charge and refuelling. Both were overpriced and and inaccurately sold we we found out after the event.

Great .fast

No

Rent car support is very poor, does not work, and does not help the customer in dealing with problems.