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Live chat Email us Service Code: 3179283360
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Search for Routes Car Rentals in Toronto

Car wasn't as advertised

Reviewed: Mon, Feb 4, 2019
About Routes: 8.7 /10
Car provided wasn't as advertised. The car received was good but I needed more space for bags, hence had to take more trips and cost me more. The pick up wait was over an hour. The drop off time was smooth and quick. If you could lower your prices more, this would help me book more.
Dodge Grand Caravan image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Toronto Airport

Deborah Joshua

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Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Feb 20, 2019
About Routes: 10.0 /10
The company checked the fuel level without being too strict, and didn't mind that the car wasn't washed, as it's hard to find a car wash in winter.
About QEEQ: 10.0 /10

K.Moon

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Intermediate | Honda Civic or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Tue, Feb 25, 2020
“Car price and booking process were good, service needs work”
About Routes: 8.7 /10
Counter staff took a while to get the car they seemed unorganized I had to wait 45 mins while my car was being “cleaned” even though my pickup was supposed to be 10am.
About QEEQ: 10.0 /10

F.Obodozie

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Fri, Jan 3, 2020
About Routes: 8.7 /10
pls consider doing a 24/7 service.
About QEEQ: 8.0 /10

S.Khurana

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Medium SUV | Nissan Rogue or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Sep 23, 2019
“Great Experience”
About Routes: 8.0 /10
The key fob of the car didn't work, so the car had to be opened manually. But, other than that the car was nice.
About QEEQ: 10.0 /10

Jason D

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Economy | Toyota Yaris or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Sep 5, 2019
“Excellent experience”
About Routes: 9.0 /10
I had a fantastic experience here. Very fast service, not the most friendly but I would rather quicker service anyway! The shuttle bus worked very well and ran every 15 minutes, only took 5 mins to get to the terminal. I had a lovely brand new car. Booked economy size (voucher stated Toyota Yaris hatchback or similar) and received a huge Kia Forte sedan! It was great :-) No unexpected extras, would definitely rent here again
About QEEQ: 10.0 /10
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