OVERPRICED CROOKS

Excellent car and service onsite. Pick up and drop off for terminal C was not part of the ‘normal schedule’ though which made things slower than I have experienced elsewhere. Sort this and it was great.

Love QEEQ

Green Motion is HORRIBLE. I will never give my business to them ever again. I had 2 car reservations which I need to get reimbursed for since Green Motion cancelled my reservation without informing me. Although I called three times and I called the night before to confirm and spoke with Melissa who failed to mention to me that my reservation will be cancelled. I told her initially when I made my reservation I called the same time to adjust the time since my flight was landing later in the day. I was informed by a young man who assured me that they have 24 hr grace period and I have nothing to worry about. Melissa said the same thing when I called the night prior to confirm. She said we are now more strict on that policy but I’ll make a note on the account. She than hung up on me. I called couple of times and she saw my no in the caller ID and wouldn’t answer. Than I called from my work no and she answered immediately. I told her I had few more questions. She assured me that my reservation would be fine. If they record the conversation I highly suggest to go back and listen to those calls. You’ll know the truth. I asked multiple times confirming with her that I will not run into this problem. I had elderly parents, aunts and uncle, siblings, and my nephew with me. Now think about it would I drag my elderly parents and aunt and uncle and a child after traveling all day if I had known they would do this. NO I WOULD NOT. Anyhow, very very disappointing. They were not even willing to accommodate. The lady at the front desk was rude and it felt like she didn’t want to be bothered. Also told me there were no cars available. I had to take 9 family members back to the airport and thanks to Budget Rental Car they accommodated me ASAP. Never ever will I do business with them.

Windows need to be cleaned. I could not see out of them in the sun. Had to buy cleaner and cloths to clean them. 3 maintenance warnings kept coming up on the dash. Too old to rent out.

Price drop never came up. The rest was good.

Car was fine. However 1) it took over 30 minutes to be picked up (the "Omni" markings on the van were much more apparent than the "Green Motion" markings, which resulted in us almost missing the van), 2) the person at the pick-up counter was unfriendly, unaccomodating, made a big issue of our personal insurance, promoted the Green Motion tollway rip-off policy/pricing way too hard, indicated that the car's gas tank was half-full but input on the rental agreement that it was full, 3) when we returned the car with gas tank half-full as instructed, upon return, the return agent tried to charge us $90 for gas, 4) lastly, at $500 dollars, this was by far the largest deposit I had to pay for a rental car -- and for a rental that was only $160!!!. All that together means I won't be using Green Motion again.

Like: Great for the price
Dislike: I like everthing execept the remote door didnt come with the car and manual wiidow like old days