From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6800204219
logo_img

disappointing customer service.

Reviewed: Fri, Feb 8, 2019
About Europcar: 6.3 /10
the staff at pick up in MELBOURNE city branch were not professional (not the office staff). the car was not clean, not on the out side and especially on the inside. at pick up I found a screw stuck in the wheel
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Europcar MELBOURNE CITY

Alva Dupont

View more >
Reviewed: Tue, Feb 27, 2024
About Europcar: 4.0 /10
Extremely slow

Lionel Johnson

View more >
Reviewed: Fri, Feb 16, 2024
About Europcar: 8.0 /10
It was okay. The staff's attitude was average, but it didn't really matter.
About QEEQ: 10.0 /10

Fay Snow

View more >
Reviewed: Wed, May 2, 2018
About Europcar: 2.0 /10
Issue unresolved

M.van den Heuvel

View more >
Premium SUV | Land Rover Discovery Sport or similar
Reviewed: Tue, Jun 23, 2020
“Fine car, horrible crew”
About Europcar: 7.0 /10
Terrible staff at the pick up counter. First they told us that our booked car had been damaged by the previous owners and that they dont have a spare car. Over an hour later there was suddenly a Mercedes C300.. spare.. out of the blue. New car was fine for us. Just a few grumpy people at the desk.
About QEEQ: 8.0 /10

View more >
Medium SUV | Kia Sportage or similar
Reviewed: Tue, Jan 28, 2020
“Great service”
About Europcar: 10.0 /10
Pick up and drop off both excellent
About QEEQ: 10.0 /10
Very smooth

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!