Good

When picking up the car, the counter staff still tried to sell insurance and suggest an upgrade to a larger car. After repeatedly refusing, I finally got the car! At the pickup, I took the contract and went to the designated car area to choose the vehicle myself. Any car parked in that area was available for selection. Nobody inspected the car with me, so you need to be cautious. However, the selection was vast, with significant differences among the options. Take your time to look around!

The Alamo SAC location is very close to the airport with a free shuttle service. It was very easy to find, not crowded, and the service was good.

Very convenient and fast, I always rent from ALAMO.

This was my first time renting a car abroad through QEEQ (specifically near Los Angeles Airport, as there are no car rental agencies within the airport). The process was quite smooth. There are car rental shuttle buses at the airport that provide free transport to the rental agencies (make sure to get on the right shuttle for your agency). The frequency is high with shuttles every few minutes. ALAMO is one of the larger rental agencies. During the check-in process, they asked if I wanted additional insurance such as collision damage and passenger insurance. I opted only for third-party liability insurance with a coverage of 1 million dollars. There are three fuel return options: 1) Prepay for a full tank and return the car empty, which is the cheapest per gallon but only worth it if you return it empty; 2) Have the rental agency refuel upon return, which is the most expensive per gallon; 3) Return the car with a full tank, which is what I chose.

We drove around Maui, the second largest island in Hawaii, with a Dodge SUV. The car was very new! The process was simple. The return was even easier, they just checked the mileage and did a quick inspection. A great rental company.