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Live chat Email us Service Code: 3632217122
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Poor customer service. Would not book again.

Reviewed: Tue, Feb 12, 2019
About Aucar: 4.7 /10
The car was quite old and made odd noises when braking. Terrible customer service. Tried calling three different numbers for Aucar for pickup from the airport for, which none were answered for 15min. Organised out of hours car drop off, but no one was waiting for us when we arrived.
About QEEQ: 8.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Aucar Aucar Mel airport

Fabian Victor

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Reviewed: Mon, Jul 16, 2018
About Aucar: 8.0 /10
Average

A.C

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Economy | Nissan Micra or similar
Reviewed: Fri, Mar 6, 2020
“Great value and great quality vehicle & service”
About Aucar: 10.0 /10
Easy to deal with staff Very helpful staff Excellent vehicle Please with everything
About QEEQ: 10.0 /10
Excellent

Petropoulos

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Economy | Nissan Micra or similar
Reviewed: Mon, Feb 24, 2020
“It all went smoothly!”
About Aucar: 10.0 /10
The Aucar staff were professional and very helpful, arranged to collect us from the airport hotel following a flight delay. As we were too late to collect our car on the booking day Aucar were happy for us to delay the pick up until the following morning.
About QEEQ: 10.0 /10
The head office staff in the US were superb. They dealt with our issue quickly and effectively when our fight was cancelled and we were unable to collect our car as per the booking. Through emails and telephone calls they kept us updated which we sincerely appreciated.

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Medium SUV | Jeep Compass or similar
Reviewed: Sat, Aug 17, 2019
“The vichicle quite old.”
About Aucar: 7.3 /10
The car quite old.
About QEEQ: 10.0 /10

L.Koh

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Wed, Jun 26, 2019
“Easy & simple process.”
About Aucar: 10.0 /10
Friendly staff, helpful. Assigned big sedan instead of mid size SUV (which still in progress of cleaning). Good interior space.
About QEEQ: 10.0 /10
User friendly, easy for booking.
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