Very Satisfied. Everything went very smoothly.

The service was alright, but it's a bit alarming when they say towing fees are not included while promoting insurance. After all, I've never needed towing before, and other companies and branches never brought it up.

When signing the contract at the airport office, maybe due to communication issues, I couldn't determine the total rental price from the staff or the contract on the handheld display. So I couldn't tell if any additional charges were included.

Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice Car

Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice car

Very efficient desk in Hobart and Launcestron

Best car filters (meaningful) compared to competitors

They upgraded the car to Mitusbishi SUV, which is so spacious and easier to drive. I am sorry that the staff at the pick-up counter didn't tell where to return the car at Launceston Airport.

I didn't know what to do when Europcar told us to bring a proof of the company as the rate was a special one for dedicated companies. The staff of Easyrentcars helped me to solve the problem. Their reply was always prompt!